3000 Florida Avenue, Coconut Grove, Miami, FL 33133, United States of America
#6 of 197 hotels in Miami
Guests' ChoiceBased on 538 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.1
Value for money
8.6
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Cliffchetcuti
MaltaNoise from Airconditioning. Staff were great though. My room was changed and offered a credit to use in the hotel. Restaurant downstairs has a bbq setup however the smoke emanating from the bbq station leaves your clothes smelling of smoke well after one leaves the restaurant.
Staff keen to help
Stayed in April 2024
Reviewed: May 6, 2024
Hanita
IsraelYou would expect that in such a luxurious 5 star hotel- there would be a concierge to guide you. There isn’t, at the reception nobody knew to advise you what to see in the area, hardly found a map to give me- they need to improve that! there are tourists like me in Miami who needs guidance! very strange!
Beautiful hotel, Amazing design,it looks like a beautiful garden. The suites are very big and comfortable.
Stayed in May 2024
Reviewed: May 4, 2024
Nigel
United States of AmericaClassy with attentive staff & big rooms with different vibe
Stayed in February 2024
Reviewed: May 1, 2024
Maquasia
United States of AmericaN/A
The staff, location, the rooms designs/decor
Stayed in April 2024
Reviewed: April 26, 2024
Susan
United States of AmericaNot one thing!
Unique boutique with exceptional food, drinks, suites
Stayed in April 2024
Reviewed: April 16, 2024
Fiona
United KingdomOutside sound from corridors carried through the bedroom doors quite.
Location, great breakfast and lovely pool atrea
Stayed in April 2024
Reviewed: April 16, 2024
Patrick
New ZealandGreat location and size of rooms, only small negative is the external façade over the windows which blocks alot of sunlight / view
Stayed in April 2024
Reviewed: April 15, 2024
Anthony
United KingdomStrange lifts, noisy construction work outside property
Breakfast staff were great
Stayed in April 2024
Reviewed: April 6, 2024
Sonia
UruguayThe room is to dark.
everthing!
Stayed in March 2024
Reviewed: April 6, 2024
Sonia
UruguayThey need put more lights in the room is to dark . Next time I will bring light to stay .. (a lamp ..something)
everything is nice!
Stayed in April 2024
Reviewed: April 4, 2024
Tom
SwitzerlandShower didn't have much water pressure, balcony was looking at a wall.
Stayed in April 2024
Reviewed: April 2, 2024
Simone
Trinidad and TobagoStaff service a little slow at breakfast
Location and decor
Stayed in April 2024
Reviewed: March 23, 2024
Ira
UkraineThis was my second experience staying at this hotel, due to the fact that the first time I was extremely satisfied with all the services and conditions of the hotel for this very reason I decided to stay at the same hotel. Everything was excellent as before, thank you and I sincerely recommend your hotel!
Stayed in March 2024
Reviewed: March 15, 2024
Subramanyan
United States of AmericaRoom service certainly could be better. We had to remind the front desk (there is no desk per se, but staff with iPads) for the room to be made up. Also, we had to request complimentary coffee bags, instead of the usual procedure to replace them when rooms are made up. Most of the room service staff do not speak English, hence, communication was not easy. And the kicker, they did not have enough clean towels.
The hotel is centrally located in the Coconut Grove District with easy access to shops and excellent restaurants.
Stayed in March 2024
Reviewed: March 12, 2024
Vincent
PortugalHidden gem. Great facilities and staff especially the gym - It was hardly used. Great breakfast in the linked restaurant
Stayed in February 2024
Reviewed: March 12, 2024
Suzanne
United States of AmericaExpensive for quality of the rooms .
Nice employees, great location, relaxing,
Stayed in March 2024
Reviewed: March 9, 2024
Erik
AustraliaNot always immediate answer when calling reception or room service.
Easy check-in. Friendly and helpful staff. Great location. Own restaurant, but also lots of other restaurants in the immediate surroundings.
Stayed in March 2024
Reviewed: February 19, 2024
Tamas
United States of AmericaParking was $46 per day. I got an email for a "room upgrade bid" and opted for $40 which got me a garden suite which I think is the same room as what I had before the upgrade.
Room was huge. Location across the street from Cocowalk and lots of restaurants. Very pretty neighborhood.
Stayed in February 2024
Reviewed: February 5, 2024
Miriam
United States of AmericaWhen we arrived we took hours looking for a parking ended getting valet and it cost me $50.00 for one day
The room was nice and clean. Tv was big. Didn’t get to see anything else we weren’t there to long
Stayed in February 2024
Reviewed: February 4, 2024
Luboš
Czech RepublicStreet facing rooms are quite noisy for sleeping. Smoking in the rooms is a hell which should not be tolerated :(
Well designed green palace, perfect proffesional & friendly staff everywhere, early check-in @8AM accepted :) Pool bar on rooftop and grill restaurant both worth visiting.
Stayed in February 2024
Reviewed: February 3, 2024
Mitchell
CanadaNothing
Stayed in February 2024
Reviewed: January 29, 2024
Mary
United States of AmericaPersonally I liked everything- the rooms are moody annd dark - and the plants make you one with nature. It is what I was looking for in this trip.
The aesthetic and the accommodating staff
Stayed in January 2024
Reviewed: January 22, 2024
Alexis
United States of AmericaSo beautiful 😍 And the food was amazing!
Stayed in January 2024
Reviewed: January 22, 2024
Kesha
United KingdomThere was some construction work going on nearby that would wake us up, including on weekends. We asked to move rooms but this could not be facilitated.
The hotel has a lot of character without compromising on luxury. Loved the pool and bar on the rooftop!
Stayed in January 2024
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