Bath, United Kingdom
Positive section of review
The room was wonderful. Clean, spacious, beautifully decorated, bed was comfortable and bathroom was clean and warm. We loved the attention to little details, like the fresh flowers, the books/magazines, the water, coffee/tea and snacks available in the room and all around the property. Though facing the street, the room was quiet with a beautiful view. The Hill House is situated on a ..hill!..so, in order to get there, you need to walk up the hill (or drive/take a bus), but it is well worth it for the view on top and all the other interesting places and stores to discover along the way. Make sure to explore and go even higher up the hill, you will not regret it. The owners were very nice and friendly, as well as their 2 dogs :).
Negative section of review
When we arrived, there was nobody at the property to let us in (we were not aware and we didn't receive any message with instructions on how to get in) but we called and Alex (the owner) guided us on how to enter and told us there was a system error and the wrong message was sent, instead of the one containing the codes. He apologized many times and was very sorry for the error. We understand this can happen so it wasn't really a big issue, especially since he answered the phone right away and at the same time sent us the correct email with instructions, so communication was great. - the only thing I was missing was a recipient in the bathroom to hold the toothbrush and paste.
Daliburgh, United Kingdom
Positive section of review
We would not hesitate to recommend or stay again. Our room was very comfortable, clean and quiet. Secure bike storage. Now the evening meal was another story! We have been travelling for 6 weeks and Chris’s dinner takes first prize. Exceptional flavours and presentation. Thank you for a great stay.
Negative section of review
Didn’t book two nights!!
Watford, United Kingdom
Positive section of review
We booked the hotel as it was close to the Place Theater. The room was comfortable, the bed was big. We managed to get onsite parking. The hotel is very close to the city center (~5 walk)
Negative section of review
Bathroom was a little dated. we decided to go for the breakfast, at £13.50ea I don't think it was particularly good value.
Pitlochry, United Kingdom
Positive section of review
Wonderful host. Short walk into town. Great central location for travel. Would book again. 2 separate bedrooms with baths, central living room , kitchen, washer, comfy beds
Liverpool, United Kingdom
Positive section of review
They are quick to respond to my call and emails. It was clean and comfortable.
Negative section of review
Nothing much.
Liverpool, United Kingdom
Positive section of review
Great location and very clean... The apartment had everything we needed
Negative section of review
It didn't state that the car park has no lift for people with mobility issues, but the maintenance team helped get the luggage and person down to ground level
London, United Kingdom
Positive section of review
The location is fantastic. On Kensington high street
Negative section of review
Lots of small issues. They ran out of still water one day and could only give me sparking. I had requested some bathroom tissue rolls and they simply couldn’t find one and couldn’t give me one. Didn’t feel like a Hilton.
Guildford, United Kingdom
Positive section of review
location and ease of access
Negative section of review
internet not working on smart TV
London, United Kingdom
Positive section of review
the location is superb
Negative section of review
looks like a bad renovation, so the pictures looks much more better than the location
Emsworth, United Kingdom
Positive section of review
Simply Stunning.