380 Kensington High Street, Kensington and Chelsea, London, W14 8NL, United Kingdom
#759 of 1,011 hotels in London
Guests' ChoiceBased on 2387 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.3
Facilities
7.3
Staff
8.3
Value for money
7.0
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Sako
NetherlandsExcellent location
Stayed in May 2024
Reviewed: May 13, 2024
Sabrina
Canadaroom was rather very small for 2 people which made it uncomfortable but we were there just for the night and location was great
Stayed in May 2024
Reviewed: May 12, 2024
Ekaterina
United KingdomNothing
- great location for what we needed - no noise - great bathroom facilities & toiletries - early checkin was possible - nice and comfortable bed
Stayed in May 2024
Reviewed: May 12, 2024
Savi
United KingdomBath chipped, panel at side of Bath coming away from tiles. Bit tired in some places. It was 25 degrees outside and the room aircon didn't seem to work. Very hot. No main light. Quite a dark room with small window
Lots of choice at breakfast. TV worked. Staff friendly
Stayed in May 2024
Reviewed: May 12, 2024
Jurga
United KingdomLocation good. Breakfast very good. Friendly staff.
Stayed in May 2024
Reviewed: May 12, 2024
Scott
United KingdomSo a few things.. the bed frame seemed like it was broken because every movement in the bed made horrendous noises. The air con unit was hanging off the ceiling at one end. The shower is not suitable for anyone over 5 foot 5 as I’m 6 foot and my head was touching the ceiling in the shower.
Location was perfect and easy to find.
Stayed in May 2024
Reviewed: May 10, 2024
Jones
United KingdomThe roof over the shower is too low. I'm 6'4" and I had to crouch down on the shower otherwise my head would have been through the ceiling
Room spacious & comfortable. Room service was prompt
Stayed in May 2024
Reviewed: May 9, 2024
Jason
United KingdomOverpriced at the Bar
Location to where we was going
Stayed in May 2024
Reviewed: May 9, 2024
Naomi
United KingdomThe bathroom door wouldn’t close (wood was swollen) Very small bed , had requested twin. Had to share with my daughter
Friendly welcome. Ok position, a little out of it. Water and tea and coffee facilities in room
Stayed in April 2024
Reviewed: May 8, 2024
Stan
United KingdomThere were no biscuits to go with our morning tea and coffee
We liked the room size and corner position
Stayed in May 2024
Reviewed: May 7, 2024
Karen
United KingdomThe sloping bed.
Nice restaurant with a lovely view.
Stayed in April 2024
Reviewed: May 7, 2024
Josephine
United KingdomFine
Local to event
Stayed in May 2024
Reviewed: May 6, 2024
Daniel
United KingdomRooms are very outdated, bathroom didn't smell very nice
Good location, friendly staff
Stayed in May 2024
Reviewed: May 4, 2024
Michael
United KingdomBeing a Hilton hotel we found the room and corridor decor to be tired and dated.
Location for our visit to the Royal Albert Hall, only a 30 minute stroll away, and close proximity to the train station.
Stayed in May 2024
Reviewed: May 4, 2024
Corileigh
United KingdomRooms outdated and bed uncomfortable wallpaper hanging of the wall in one of the rooms
Location and reception area was nice
Stayed in May 2024
Reviewed: May 3, 2024
Sadia
CanadaBreakfast options could’ve been better
Location
Stayed in May 2024
Reviewed: April 30, 2024
Dileep
United Arab EmiratesLots of small issues. They ran out of still water one day and could only give me sparking. I had requested some bathroom tissue rolls and they simply couldn’t find one and couldn’t give me one. Didn’t feel like a Hilton.
The location is fantastic. On Kensington high street
Stayed in April 2024
Reviewed: April 29, 2024
Sean
IrelandAir Conditioning was hit and miss. Also we could not open the window fully as there was a security tag on it to prevent full opening. Air in room and ventilation was extremely bad.
Location
Stayed in April 2024
Reviewed: April 27, 2024
Benjamin
United KingdomWe had to pay £2 for the drinks in the fridge 1 sparkling and one still water, I’ve never had this before. The bed wasn’t particularly comfortable and there were no spare pillows. The shower was particularly small.
It was well furnished, we managed to get one of the new rooms. They were spacious and clean.
Stayed in April 2024
Reviewed: April 27, 2024
David
United KingdomBed ok for 1 but it was a double room with a 3/4 size bed. Poor window seals and old DG so noisy particularly at 5am when bins emptied. Car park had limited spaces and very tight spaces,guess cars are larger than when built in the 1970's.
Location was good for me. On-site secure parking a plus. Good choice for breakfast.
Stayed in April 2024
Reviewed: April 25, 2024
Abdul
CanadaI don’t think there was anything like that
Location was great . Secondly many convenient stores and restaurants were just on walking distance specially Halal.Mainly Rates were reasonable . Right from the front of the Hotel take bus #9 or 27 to Picaddley Underground to Heathrow Terminals .
Stayed in April 2024
Reviewed: April 24, 2024
James
United KingdomWe could not ask for a better location as visiting the Ideal Home Exhibition. The room was adequate and comfortable. The breakfast had a good variety, though food could have been warmer. It would be nice if porridge could be available.
Stayed in March 2024
Reviewed: April 23, 2024
Joe
United KingdomBed felt rock hard.
Very nice clean and friendly staff. Tasteful decor.
Stayed in April 2024
Reviewed: April 23, 2024
Cecilia
Hong KongA good hotel at a convenient location on Kensington High Street, with easy transportation. Quality of food at the restaurant was good. There are good restaurants nearby.
Stayed in March 2024
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