Nothing really.

It is very nice, and appears somewhat recently renovated, yet starting to look dated.( rust on outside of dishwasher, some wallpaper peeling, cloth seating-couch and chairs- in room seemed dingy/worn. The workout room is great! It is very nice to have the large lounge upstairs to relax in out of your room if you need a space to do that. The breakfast is very nice and the hosts are great, but it seems a little overpriced…

Stayed in May 2024

I did enjoy my stay in the hotel and I recommand it. The crew at breakfast was very good.

Stayed in April 2024

Sofa bed a little uncomfortable, additional hidden costs (I.e for the water provided in the room) and large (500 dollar) deposit seemed unnecessary.

Very friendly staff. Good breakfast. Available to accommodate us at very short notice after cancelled flight.

Stayed in May 2024

Late check in

Staff was incredible....very accommodating (even though check in was one hour late) and friendly. My only issue was the late check in

Stayed in May 2024

There was hair stuck to the bathroom wall as we moved in. Otherwise clean, but this was gross.

Spacious suite, amazing location, nice breakfast. Great lounge! Very friendly service. Comfortable beds. We will stay again.

Stayed in April 2024

Lifts often not working properly. Hot water in short supply. No heating- just aircon.

Location space internet and cleaning staff

Stayed in May 2024

A bit old interior but value for money.

Location is perfect

Stayed in May 2024

Bed sofa was uncomfortable. Not sufficient linnen present even though we notified staff we'd be a party of 4 persons..no blow-dryer

Large room, microwave, excellent location

Stayed in May 2024

I thought the prices in the bar / restaurant upstairs were ridiculously high

Spacious rooms

Stayed in April 2024

Breakfast Elevators

Location Spacious rooms Clean halls and friendly cleaning staff 😍

Stayed in March 2024

Like the other reviews here - two elevators for a hotel of over 26 floors is impossible. In the morning and evening you have to wait 10-15 minutes for the elevator. Almost always one elevator does not work. The room is not isolated from noise (it is not clear why in New York ambulances have to activate a siren in the middle of the night...) and the rooms are a bit outdated.

Excellent location - two minutes walk from Times Square, one minute walk from the subway station. Large rooms compared to hotels in New York. There is a small kitchenette in the room (fridge, microwave, sink, dishes).All the staff members are very kind, nice and ready to help.

Stayed in April 2024

Only 2 lifts and most times only 1 was working The rooftop is not available for all guests Even the bottles of water inside the bedroom were pricey 8$ each

Location Clean

Stayed in April 2024

That I had to wait until 16:30 for my room to be ready

Great facilities and location

Stayed in April 2024

The lifts were not working properly during our whole stay. One more morning we couldnt get to the 26th floor for our paid breakfast. Every day we has to take the stairs to get to our room. Not good enough for a hotel that large

The location and doormen were great

Stayed in April 2024

500 hold on our credit card that has not come back

Room

Stayed in April 2024

Missing clear info about the extra amount to pay of the sofa bed (included in my reservation ). The extra pay it was about to make up the bed by myself (no needs to pay ) if they do for me , it’s 40usd extra

Position

Stayed in April 2024

Emplacement parfait

Stayed in April 2024

Elevators

Stayed in April 2024

The bar and lounge has no view There was a lot of waiting for the lifts

It was so central yet quiet at night time

Stayed in April 2024

We were early to arrive and the weather was horrible and it was difficult to find out that there was a lounge area. A typical big hotel.

For two of us sharing this was great as it had two bathrooms as well as a bedroom and sofa bed. The living room was smaller than other apartments but it had everything we needed.

Stayed in April 2024

The room was a little tired and the bathroom needed more of a clean (I reported this but it didn't improve). The heating was a bit odd and the room we had was quite dark.

The location was amazing and the lobby is very chic. We enjoyed breakfast every day in the comfortable lounge and the staff were really friendly and helpful around the hotel. We had flight issues on our last day and the reception staff were really kind (namely Lizette). The breakfast set up was really good for feeding up our toddler for the day and we could sort other basic meals in our room with the kitchenette. Having two bathrooms in our suite was great!

Stayed in March 2024

nothing.

location was ideal, room was adequate, breakfast not used.

Stayed in April 2024

Great location! We managed to secure the one bedroom suite with the two bathrooms and it was very spacious.

Stayed in April 2024

Clean and great location

Stayed in April 2024