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  5. Reviews of Quality Inn & Suites Salem near I-57

Reviews of Quality Inn & Suites Salem near I-57 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1800 West Main Street, Salem, IL 62881, United States of America

#2 of 3 hotels in Salem

Guests' Choice

Review Score

Based on 184 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.7

  • Location

    7.8

  • Facilities

    6.2

  • Staff

    7.6

  • Value for money

    6.9

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 6, 2024

    6.0
    Not a quality stay. The carpet in room and hallway were bad
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was not available. The north door by the elevator was tricky to operate and I found it unlocked twice. The breakfast was very poor. A few apples, make your own waffles and dry cereal.

    The location was perfect. I was attending a wedding and it was within a mile from the event. A quiet room others in the party stayed at the Holiday inn. It was more expensive but near interstate 57 and noisy they said.

    Stayed in June 2024

  • Reviewed: May 29, 2024

    7.0
    Good
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was sparse,no fruit ,yogurt cream cheese,donuts etc.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    6.0
    🤦🏼‍♀️
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The halls smelled horrible like BO and there were people being really loud

    Stayed in May 2024

  • Reviewed: May 18, 2024

    7.0
    Better than expected.
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The public spaces were very dirty. Did not eat the breakfast. The elevator is clear at the other end from the lobby. They only had one cart which was MIA. My accessible room was at the other end of the hall from the elevator. It was very difficult to open the outside door by the elevator especially with full hands because there was no cart.

    My room was wonderful. Much nicer than expected.

    Stayed in May 2024

  • Reviewed: April 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    The coffee was empty before breakfast hours were over. There was only a few plain bagels left, no cream cheese. Very little selection for breakfast food.

    Overall the hotel was neat and clean. The bed was comfortable and the desk employee was quick and friendly. This is a great place to stay for a short trip. The price is right for what you're getting....no frills hotel.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    6.0
    As long as it was clean, clean. Bedding, I was happy
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room needed repair to ceiling, rug stained.

    Clean

    Stayed in April 2024

  • Reviewed: March 9, 2024

    5.0
    The refgerator did not work
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting could have been better and more selections

    It was ok nothing special

    Stayed in March 2024

  • Reviewed: February 29, 2024

    5.0
    It was adequate for 2 nights since we were only there to sleep.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The hotel was not in good condition. The side door lock was not working and that end of the building is not well lit and is remote. We checked in late in the evening to a first floor room and were uncertain about our safety. The room itself was well equipped but had small holes in paneling, a large stain on carpet next to the bed, very badly worn sheets, and overall did not have the appearance of being well kept. The breakfast was very sparse. I tried to make instant oatmeal but the bags had hardened contents which I could not get out of the bag. The breakfast space was not well cared for., sticky table tops and counters.

    The location was great for us. Right off the highway and close to our destinations. Also, Walmart and restaurants nearby. The staff on the phone and in person were very helpful.

    Stayed in February 2024

  • Reviewed: December 29, 2023

    5.0
    People very nice, but place is very run down.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    In much need of repair. Back door broken and won’t lock, anyone can get in. Carpet in our room was horrible, major stains. Mattress covers tore up, and spread on beds old.

    Close to town and interstate

    Stayed in December 2023

  • Reviewed: September 25, 2023

    7.0
    Nice hotel.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    7.0
    I would not have a problem staying again. Would request another room away from ant area..
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Heavy rain brought in dozens of ants. Night desk clerk said ghe had never had problems with ants and had rented that room the week before our stay. Morning clerk apologized and explained it happened with heavy rains in 2-3 rooms. Other than for few ants we had a very nice stay.

    Plenty of grass fot my dog to play

    Stayed in August 2023

  • Reviewed: July 6, 2023

    6.0
    Not very clean and breakfast was disappointing.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was broken and not working. Breakfast was very lacking in healthy choices. The waffles tasted like cardboard. The hotel had a bad odor and our AC unit didn’t seem to be taking the humidity out of the air. It was stuffy in our room.

    Pull out couch provided just the right amount of sleeping areas for our family.

    Stayed in July 2023

  • Reviewed: June 12, 2023

    6.0
    Stay was ok can do better
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaner room carpets stained and dusty Breakfast choices so small

    Breakfast was horrible not much to pick from Wait too long

    Stayed in June 2023

  • Reviewed: May 13, 2023

    6.0
    Good value for short stay
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights

    bed cover stained but clean- sheets crisp and clean- facility needs an update but overall clean- breakfast was disappointing, all prepackaged, no hot food

    easy access to interstate as well as restaurants-WaL Mart a block away for those essentials you forgot, if you're like me lol= in room coffee pot and mini fridge- good hot water supply- bed was extremely comfortable

    Stayed in April 2023

  • Reviewed: May 7, 2023

    5.0
    would stay again, but not first choice.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    pool was closed. and we stayed here for the pool. did not mention when booked.

    staff

    Stayed in May 2023

  • Reviewed: March 29, 2023

    7.0
    it met the objectives of why we were there. My young niece enjoyed the indoor pool which is why I wanted to book there.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The top latch to lock the door was broken. Even though it appeared to be non smoking, there was someone smoking on the property.

    location was close to the place we were visiting. Also, there were plenty of stores and restaurants in walking distance.

    Stayed in March 2023

  • Reviewed: March 13, 2023

    5.0
    Ok
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Shaff was good but you need more of them.

    Breakfast was fair. The location was good.

    Stayed in March 2023

  • Reviewed: February 16, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    it can be more cleaner elevator need to be swept or vacuum bed sheet have stain on them closet need swept bathroom little more cleaner

    staff were all friendly and nice

    Stayed in February 2023

  • Reviewed: January 30, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    The tub was slippery and trim wood was missing around it carpet was Coming apart. And the shades were broken and there was trash on the floor.

    The bed was nice

    Stayed in January 2023

  • Reviewed: October 31, 2022

    6.0
    It was ok
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very slim. Also my husband asked for an extra towel about 9:15 am, we were told they didn't have any clean at that time.

    The bed was comfortable, easy check in, location

    Stayed in October 2022

  • Reviewed: August 24, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Lobby was dark-lobby and hallway carpets were in very poor condition and very unclean -sink faucets were not secure- locks on the door was not working- toilet seat was loose- insufficient light over vanity

    Did not eat there.

    Stayed in August 2022

  • Reviewed: August 16, 2022

    5.0
    Not worth the charge, needs to be updated.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food was bare minimum. Bagels stale, no cream cheese, only fruit apples. Coffee warm, only powder creamer. Room was infested with ants. Had muffins wrapped in a bag on the desk. went to sleep and when we got up the desk and everything on it was covered in ants with a trail from the window. Bed cover was dirty and a found an earwig(bug) on the bed.

    it was close to restaurants and interstate

    Stayed in August 2022

  • Reviewed: August 4, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool wasnt working when we arrived. Some of the staff didnt seem really friendly.

    Stayed in July 2022

  • Reviewed: August 1, 2022

    6.0
    Won’t book here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Swimming pool unavailable during stay. Kids very disappointed. No tv channel guide. Room Carpets looked dirty. Fitted sheets put wrong side out and top sheet stained.

    Room size good. Replaced non working coffee maker promptly. Table and chairs helpful in room.

    Stayed in July 2022

Showing 1 - 25

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