151 Vulcan Rd, Birmingham, AL 35209, United States of America
#93 of 95 hotels in Birmingham
Guests' ChoiceBased on 216 hotel reviews
4.5Cleanliness
5.3
Comfort
5.4
Location
6.4
Facilities
5.0
Staff
6.4
Value for money
5.7
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 14, 2024
Ollervides
United States of AmericaSmell.of smoke in a non smoking room
The staff was very helpful for a confusion about my reservation
Stayed in March 2024
Reviewed: December 18, 2023
Denise
United States of AmericaThey need to get more mattresses because they mattresses are a sink in
They was nice
Stayed in December 2023
Reviewed: December 10, 2023
Sean
United States of AmericaEverything was dirty or broken
Location close to all stored
Stayed in November 2023
Reviewed: September 29, 2023
Dubose
United States of AmericaNot wheelchair accessible as stated!!! Bathroom doorway smaller than standard wheelchair! Unable to bathe my handicapped husbamd and extremely difficulty getting him to bathroom due to narrow doorway and extremely tiny bathroom. When I booked the room, description stated roll in shower. Beds also need securing to floor to prevent sliding of beds that could cause injury. I had to have my daughter, who was traveling with us, sit on the bed for me to transfer my husband to and from wheelchair. The fridge racks and microwave turntable were missing. Front desk person seemed to not be able to find our reservation which may have been the reason for no roll in shower.
The room looked clean and a/c worked well too. Quiet overall...lighting was pretty good. Access from parking lot to room was adequate. Room area wheelchair accessible but very tight quarters.
Stayed in September 2023
Reviewed: August 25, 2023
Amanda
United States of AmericaI always end up with a room that either toilet is leaking into bathroom or shower doesn’t work or there is no refrigerator or microwave but I don’t get a discount for taking that room because I need a handicap room!
Close to my work
Stayed in August 2023
Reviewed: July 9, 2023
James
United States of AmericaMiddle of the day, big lobby ,and they still chose to cram people in their night office to check people in. Could not understand what they were saying. Very abrupt, to the level of rude.
Price was ok.
Stayed in July 2023
Reviewed: June 11, 2023
David
United States of Americathere was no towels! and the phone didn’t work and the manager was unavailable,
Stayed in June 2023
Reviewed: May 26, 2023
Keiuntay
United States of AmericaThe room that I was in was absolutely filthy. It seemed as if the entire room had been sprinlked with crumbs, dead bugs, human hair, etc... You name it it was there. I took it upon myself and tired to deep clean as much as possible but it was never enough. It seemed as if house keeping never stopped by the room to exchange old for clean towels also. I just didn't feel welcome honestly. The ac unit was by far the worst appliance in history. I've never in my life heard something so loud it was ridiculous. Also so the fluctuation of the rate per day didn't seem fair. Why would you give me a rate of $56 for 5 nights then turn around and say $72? I guess that should've been the message I needed to get the hell outta there but I was in a bind. Next time, ha yeah right.. There won't be one!!
The location was overall the most convenient aspect of the room. I was in a tight spot and this made it easier to get to and from work for a while.
Stayed in May 2023
Reviewed: May 12, 2023
Marleth
Colombiatoo dirty. the lights in the restroom never got off
anything
Stayed in April 2023
Reviewed: May 6, 2023
Cynthia
United States of AmericaWas supposed to be a handicap assist and you couldn't even get a wheelchair through the bathroom door so it's not handicapped and it did not have a walk-in shower like it said
Stayed in May 2023
Reviewed: May 5, 2023
Morrison
United States of AmericaI didn't stay i look in the room at suitable to me and spouse so I left...
Stayed in May 2023
Reviewed: April 21, 2023
Denise
United States of AmericaThis place was a dive. Every night my husband was bothered by drug dealers or prostitution. We had to leave early because we were afraid for our safety.
Nothing was to our liking. This was a very bad place to sleep at.
Stayed in April 2023
Reviewed: March 27, 2023
Jasmine
United States of Americait wasn’t clean at all and the staff has terrible attitudes
it was very quite
Stayed in March 2023
Reviewed: March 21, 2023
Brittany
United States of AmericaThe fridge didn't work
The room was decent
Stayed in March 2023
Reviewed: March 14, 2023
Laura
GermanyThe floor stuck of dirt, there was no toilet paper (I asked for it and got a role) and I had some cockroaches in the room
The bed were comfortable, the shower had fast hot water and I felt safe
Stayed in March 2023
Reviewed: October 13, 2022
Deliash
United States of AmericaThe room smelled like stale cigarette smoke. The refrigerator was dirty. Insect crawling on wall. Received two hand towels in the room.
The comfort of the bed. The quietness of the guest.
Stayed in October 2022
Reviewed: August 27, 2022
Patrick
United States of AmericaAc unit didn't work properly
Clean..no roaches
Stayed in August 2022
Reviewed: May 27, 2022
Susan
United States of AmericaRoom smelled as if it had at one time been a smoking room. Had only 1 chair Room needed painting and new furniture
Location Parking at the door
Stayed in April 2022
Reviewed: May 24, 2022
Rikesha
United States of Americatowels and venting machine out of order for to long
location and staff
Stayed in May 2022
Reviewed: May 10, 2022
George
Dominican Republic1 towel, no toilet paper but desk supplied both towels & paper.
convenient room location
Stayed in May 2022
Reviewed: April 26, 2022
Jerry
United States of Americasmell of pot people screaming
it was terrible
Stayed in April 2022
Reviewed: March 29, 2022
Haylee
United States of Americahouse keeping failing to do their job.
location.
Stayed in March 2022
Reviewed: March 29, 2022
Haylee
United States of Americahouse keeping wasn’t on top of grabbing trash for guests, and we stayed 3 nights, and the house keeping lady never brought any clean towels or clean wash cloths.
the location.
Stayed in March 2022
Reviewed: March 18, 2022
Alicia
United States of Americanothing
Quiet
Stayed in March 2022
Saas-Fee, Switzerland
Birmingham, UK
Sabugal, Portugal
Istanbul, Turkey
Navan, Ireland
Tbilisi, Georgia
Gdańsk, Poland
Kunming, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content