Wauw what a beautiful hotel! Very classic. The service with storing the luggage earlier than check-in was such an enormous plus. Especially because my husband was returning the RV and I was on my own with 2 kids and all the luggage. Perfect. Also arranging a cab at the hotel to the airport was super convenient, around $65/70 dollars. The swimmingpool was nice with all clean towels, incl sauna. Water is a bit cold tough. Only thing is that it’s not thé best neighbourhood. Staff was very kind, thank you for the stay!

Stayed in April 2024

No glasses in the room. Drinking from small plastic tumblers is not synonymous with the overall quality of the hotel.

Classically beautiful hotel with amazing, helpful staff.

Stayed in April 2024

Needs maintenance badly. The windows are filthy - don’t open the curtains. Depending on what room you have the HVAC and fans can be really noisy and clunky.

Beautiful building with lots of glamour and history.

Stayed in April 2024

Decor and bar

Stayed in April 2024

We wished there was room service available!

We loved staying at the Biltmore for a recent special event. It provided us with a staycation and a "home away from home" to get ready for our big night.

Stayed in February 2024

No grab rail to get in/out of Bath 3 guests in room but only one seat apart from desk chair Doorman obtained taxi was a rip off which was 70$ on outbound journey compared to return journey where we sorted our own taxi which was $36 with much worse traffic. This reflects on your hotel

Room large, bed comfortable, on site parking

Stayed in April 2024

The view could have been better, and I wonder if there are options to select the room or know what it looks like- I was cool with the columns above the bed,,,Felt like an Emperor for a minute hiding somewhere in his palace and waiting to come out and greet his citizens- Oh yeah, parking could be cheaper, help out a little or offer incentives because parking is a drag

Me and my partner-in-crime enjoyed our stay,,Phone in room was hard to use (tried using a few times but it just wasn't happening) I like the hotel and the fact that Mad Men has some connected history to the Biltmore...

Stayed in April 2024

carpets need replacing, with bright colors

dinner and drinks, and the helpful staff looking for wifes missing phone, we found it

Stayed in March 2024

70 to use the valet, 50 to park. No restaurant for dinner. No room service. Windows super dirty.

Lobby was pretty. Clean rooms, but some furniture has seen better days. Nice staff.

Stayed in March 2024

Small and old room

Fabulous building

Stayed in March 2024

The beds were a bit uncomfortable

It’s a beautiful hotel

Stayed in March 2024

Beautiful hotel and well situated in dtla. It has old world charm. Staff was kind and helpful. There are great brunch places nearby and a Mall.

Stayed in March 2024

The front desk clerk was rude but if you ask for the manager, he is wonderful!

This hotel is gorgeous!

Stayed in March 2024

The bathroom fixtures are outdated and the finish chipped and fading . No room service. The immediate street environment feels unsafe and dingy . Better security needed and room keys should be floor specific to stop potential criminals from accessing every floor

Traditional ; huge suite

Stayed in March 2024

Staff weren’t clear about money taken of my account (refunded eventually 10 days after we left;) I was given various explanations including that it was a currency transaction fee tho I’d booked months before

Lovely older hotel full of character

Stayed in February 2024

The beds aren’t so big, so if you’re sleeping with someone else could be a little uncomfortable

The location, is so close to amazing places like the city hall, the park, Walt Disney concert hall, etc.

Stayed in March 2024

Wish the restaurants were open a bit more for dinner options.

Gorgeous and spacious hotel, friendly, helpful staff. Breakfast options were convenient and good.

Stayed in March 2024

The room, especially the bathroom, needed some fixing. Looked old and well-worn. The Fitness Center was not that great.

It was clean and quiet. Great location. Cool building.

Stayed in March 2024

The air vent in our room had a bit of mold, carpet needs a deep cleaning or replacement, the heat/ventilation unit was very noisy, the toilet had a tricky handle that you had to push down with force before it will flush.

The location of the hotel in downtown LA was good. All the staff we interacted with were very friendly and helpful. The public areas in the hotel are beautiful.

Stayed in February 2024

The beds were small. Said could accommodate 4 people, but would say more like 2 comfortably or 4 pretty squished. felt smaller then a double for each bed and wasn't enough floor space to fit a cot. And cocktail bar was pricy for the low quality drinks.

Hotel is beautiful and clean. Lots of history and is nice to walk around and look at all the old photos and architecture. if your a movie buff or true crime buff its a pretty cool place to stay.

Stayed in February 2024

They charge in my debit card 200 dollars Plus my Bill, They said it ll be back in 7 days but until known it s not in my account They just chance The price in my recipt and do not give back my 200 dollars. I already sent a é mail complain about, but until know nobody answer . If was a Credit card that i did not payed The Bill yet it s was no problem but it was a debit card and when they charge me in my check in The money of my account went to hotel account, don t worth just chance The price in my Bill after i already paied, it s necessary give back The security deposit in my account

The hotel is wonderfull, a lot of movies was filmed there, the loccation in downtown it s perfecty.

Stayed in February 2024

Got Lost trying to find the elevator

The Staff was great! Helped us out we are happy

Stayed in February 2024

No facility to make tea ( I don’t drink coffee )I was told I could purchase cold drinks from vending machines located on some floors. Tried this on 2 different floors. The machine took the money, but were empty of all my choices. The hotel returned the money on checkout, but that didn’t solve the problem of being thirsty.

Very smart & comfortable.

Stayed in February 2024

Not much to do around the area..

The pool is beautiful. Love how it’s indoors and so vintage.

Stayed in February 2024