No free breakfast

Big and peaceful and free warm cookie

Stayed in March 2024

Sink wouldn’t drain in bathroom, but they were very quick at fixing the issue!

Very clean, great front desk.

Stayed in February 2024

Small beds, very odd layout

Location, clean

Stayed in November 2023

Location Convenience of rooms in main building Shuttle to airport in morning good

Stayed in June 2023

worst sound insulation I have ever experienced in a hotel. we could hear noise from all adjacent units. poor construction. parking lot was a concern due to location.

location

Stayed in June 2023

poor service in food and beverage

convenient for airport

Stayed in March 2023

Water leaks around shower /bath curtain and onto floor which then tracks along the tile grouting on the floor into the entrance way, making the floor in the entrance way into the room, wet. Best to position the bath mat on the floor close to the shower end of the bath to catch the water runoff.

Room clean and quiet. Arrived late and left early so didn't utilise any additional services. Close to SLC airport and free regular shuttle appreciated.

Stayed in February 2023

The beds are hard and the faucets in the shower/ tub are falling off the wall.

Everyone is really friendly.

Stayed in January 2023

I don't remember the WiFi being that weak/slow when I stayed here last year. It was possible to connect and log on to my usual work sites, but the pages would then either load slowly or not at all, making it impossible to send/retrieve e-mail and large files. Ended up using my phone as a hotspot and going outside since cell strength indoors was also weak.

Great staff, friendly and helpful. Large room with nice bed, work desk and chair, TV, mini-fridge, large bathroom with all the needed amenities.

Stayed in September 2022

not much. overall very good

easy to get to. breakfast was fantastic.

Stayed in August 2022

We paid for a patio. The patio doors were screwed shut. when maintenance man came and unscrewed the door, well they were coming off the door track. The front desk ladies were not going to honor our free breakfast that was part of my booking arrangement on booking.com. She said that those things through a third party are not guaranteed. I said, oh like free breakfast? She said yes its not guaranteed, but if you become a gold member with the HILTON then it would be.

Location excellent! Room and bathroom super. Pool great.

Stayed in May 2022

Air continues did not work

Lake

Stayed in June 2022

Front desk staff was not so friendly. Slow check in, too many requirements. We stayed in other Hilton hotel in the same area and the check in experience was totally different... friendly staff, and fast. The restaurant was closed and it was not even 9 PM, only the bar area was opened. Our 20 years old granddaughter was not able to eat because the age, so we had to order take out food for her. When other adult in our group showed the PR driver license as ID to order "food", the waitress asked for our US passport..(weird) We won't stay in this hotel again. Not recommended.

Clean and comfortable room, close to the airport, free shuttle. The shuttle bus's driver was really nice and helpful.

Stayed in May 2022

The pond was a nice touch!

Stayed in May 2022

could hear other guests talking loudly at the corridor & also hear the ceiling creaking & foot steps of the guest above our room.

spacious room & nice bath room.

Stayed in May 2022

Distance from lobby to my room (389)

Very close to Airport. Bar was good.

Stayed in May 2022

Needed a room with two queen beds; assigned a room with one king bed.

Comfortable room. Friendly staff.

Stayed in March 2022

Our room was never cleaned during the entirety of our stay. We were our of our room during the day for the days we were there. That was a bit disappointing. Our fridge was broken when we came in and had to ask twice for them to come and fix it.

The room was spacious and bed was comfortable. Staff was polite.

Stayed in January 2022

We are very disappointed that the staff could not go and check for a coat we left in the room- we phoned the hotel and they were not helpful- advised had to register online for lost property- my wife left her coat hanging in the cupboard and we can only assume it was taken by staff- very disappointed and quite frankly unacceptable- no one has contacted us since? So where is the coat?

It was what we expected

Stayed in January 2022

I made the reservation through the booking the amount with the fees included was an amount when I paid they charged 200 dollars more they couldn't explain it to me because it happened, they said that maybe it was the fault of the website I bought, this is the first time it happened, I already bought it before with booking and they never overcharged me for it.

Stayed in November 2021

The bed was comfortable, sleep great!

Stayed in November 2021

That the restaurant wasn't open and their wasnt a hottube like describe in the description.

Balcony, view, beds, tv, robes, pet friendly, food, bar and cafe

Stayed in November 2021

Somehow, we were given keys to an already occupied room. Was a shock for all parties involved given it was around 11:30pm. This was an honest mistake, but surprised the computer systems allowed it to happen.

Convenient hotel with free airport shuttle. Large clean and comfortable rooms, easy to schedule a shuttle back to the airport to continue my trip.

Stayed in October 2021

Clean

Stayed in July 2021