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  5. Reviews of Henn na Hotel New York

Reviews of Henn na Hotel New York This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

235 West 35th Street, New York, NY 10001, United States of America

#89 of 414 hotels in New York

Guests' Choice

Review Score

Based on 1295 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No view from the room. Limited amenities. Not much place to store or hang clothes. Would be nice to have a second chair in the room since there is ample space for that.

    Great location. Decent size room for NYC. Comfortable beds. Quiet. Friendly staff.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Great place to stay, location was perfect
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All was good

    The staff was very nice, the rooms were spacious and the facilities were great

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Cool ass hotel
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    That the restaurant closed before I could try it. My own fault I was out too late.

    That crazy steamer was cool. The aesthetic was legit. T rex a novelty but cool to see. Lighting was bomb. Bidet was one of my favorite features as was the cool steamer closet thing. Used it to steam a suit for a wedding.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Excellent Hotel
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Excellent location. Spacious, clean room with a few added extras. Would definitely stay again.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Excellent location, great staff and clean room with facilites you want.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights

    As it was very wet while we were there, we would have liked one of the drying cabinets for clothes, as shown in some of the photos, but we coped well.

    Considering this was in a great spot in NYC, the room was an excellent size and adequate for our few days there - we had tea and coffee facilities, filtered water and ice on each floor, and the bathroom was very nicely appointed with an automated (if you wanted) wc, in the Japanese style (I am led to believe). The staff were excellent and someone was always available to assist, should we need - very approachable, helpful and pleasant - thank you to everyone at Henn Na NY.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Excellent location, spacious and clean room, best choice for anyone who wants to enjoy a trip to NYC

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing.

    The location is great, close to multiple metro lines. The room is big and the bed is very comfortable. The Japanese toilet is great.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing. It was perfect for us

    Location, big room, clean, nice stuff

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    No washing machine. Laundromat was relatively far given how busy NY is.

    Location was very convenient + Daily Pass to Planet Fitness across the road

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Great hotel, it made our trip very enjoyable.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 4 nights

    I couldn't find any faults with this hotel

    Great small hotel in the ideal location. Rooms were very spacious, clean and modern. Having a full fridge was a real bonus.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    the japanese hospitality in nyc
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 5 nights

    price is so so, but ok for nyc and the quality

    great location great staff great rooms the LG styler is pure magic japanese toilets...

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Our Excellent Vacation Stay with Henn na Hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Staff was really nice and friendly. Jennifer was very helpful when we arrived and when we checked out. Winston always greeted us with a smile when we came back every night. The people that cleaned our room did a Great job. It was always Clean and beds were made. We liked everything. Room was spacious and the Bathroom was Big. We stayed 8 days and 7 nights and cannot wait to stay again. We even arrived early and Jennifer held our luggage until our room was ready. I have told my family and friends about this Wonderful place. Sharing information with my co-workers as well. We loved the Dinosaur in the Lobby. My son named him Rexy and took pictures. Thank you so much. We look forward to staying again in the future.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Nice stay, good value for money
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 8 nights

    The heating system in the room was very noisy ! Luckily, it was not cold or hot outside, so we could turn this heating system off. On the first night however, when we didn't know how much noise it made, so we were awoke.... It's a comment I have read before and I can only confirm it !

    Very good location ! Very good price/quality ratio. A Japanese toilet: nice to try, but I won't buy one myself :-)

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Pleasantly surprised and would stay again!
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They only provide one white washcloth which was a little inconvenient for two guest. They also don’t provide hand soap in the bathroom which was also not ideal after using the restroom or spilling something. There was noise outside but I feel like it’s a given being in New York. However, it was not unbearable on the sixth floor.

    The room was clean and the staff were polite. Whenever we needed anything they brought it promptly. Location was good. The bed was comfy and the room was shockingly spacious. Heating and air conditioning worked well.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Great hotel, would stay again.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights

    I would have loved a coffee machine in the room or the lobby. The coffee place across the street was very good though.

    Staff was friendly, hotel was clean. Location was fantastic, very central. Felt safe, and the rooms were quiet.

    Stayed in March 2024

  • Reviewed: April 14, 2024

    8.0
    Very well located
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    This hotel is really well located near from all. It was clean (very important for me) and the personal was nice.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Storage options in the room are limited for 4 people

    The hotel staff is professional and super kind. We felt like being in a family. The location is close to Manhattan’s preferred spots and 2-3 min walking distance from a subway station

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Great!
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 7 nights

    The price, but everithing in NYC is expensive

    It was amazing, great location, good rooms, I loved it. I received a recommendation from a friend in Brazil and I will give recommendations too. Thank you all.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    definitely a hotel to recommend when staying in Manhattan
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 7 nights

    street noise from garbage collection during the week and parties (not in the hotel) in the weekend.

    very friendly staff good location - subway at the end of the street good restaurants in the area very nice and large rooms

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Nice room and friendly staff in a great location
    • Business trip
    • Solo traveler
    • Executive King Room
    • Stayed 7 nights

    Some small things that could have been better: I would like bigger, fluffier towels. The free showtime streaming service on the TV didn't work well (seems not enough bandwidth). I would be nice to have a curtain that will allow for some privacy without putting the room into complete darkness.

    Very friendly staff. Excellent location. Nice room. The unique closet/iron solution in the room.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Good location and value for money
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights

    The hotel is in a good location (Midtown) close to many sights. It's easy to get in and out of the hotel since Penn Station / Moynihan Train Station is very close.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    10
    Will come back!
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was good

    Friendly personnel and clean facilities. Great location. Walking distance to everything. Safe.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights

    Great location. Excellent bagel shop next door and easy access to the subway. The room was a great size and had a quality bathroom. Excellent value.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Great location and clean facilities!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No amenities but great value

    Rooms were clean and staff was nice

    Stayed in March 2024

Showing 1 - 25

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