235 West 35th Street, New York, NY 10001, United States of America
#89 of 414 hotels in New York
Guests' ChoiceBased on 1295 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.3
Staff
8.7
Value for money
8.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Laurent
SwitzerlandNo view from the room. Limited amenities. Not much place to store or hang clothes. Would be nice to have a second chair in the room since there is ample space for that.
Great location. Decent size room for NYC. Comfortable beds. Quiet. Friendly staff.
Stayed in May 2024
Reviewed: May 14, 2024
Daniel
ColombiaAll was good
The staff was very nice, the rooms were spacious and the facilities were great
Stayed in May 2024
Reviewed: May 14, 2024
Woods
United States of AmericaThat the restaurant closed before I could try it. My own fault I was out too late.
That crazy steamer was cool. The aesthetic was legit. T rex a novelty but cool to see. Lighting was bomb. Bidet was one of my favorite features as was the cool steamer closet thing. Used it to steam a suit for a wedding.
Stayed in May 2024
Reviewed: May 13, 2024
Hazel
United KingdomNothing
Excellent location. Spacious, clean room with a few added extras. Would definitely stay again.
Stayed in May 2024
Reviewed: May 6, 2024
Philip
United KingdomAs it was very wet while we were there, we would have liked one of the drying cabinets for clothes, as shown in some of the photos, but we coped well.
Considering this was in a great spot in NYC, the room was an excellent size and adequate for our few days there - we had tea and coffee facilities, filtered water and ice on each floor, and the bathroom was very nicely appointed with an automated (if you wanted) wc, in the Japanese style (I am led to believe). The staff were excellent and someone was always available to assist, should we need - very approachable, helpful and pleasant - thank you to everyone at Henn Na NY.
Stayed in April 2024
Reviewed: May 5, 2024
Antonio
ArgentinaExcellent location, spacious and clean room, best choice for anyone who wants to enjoy a trip to NYC
Stayed in May 2024
Reviewed: May 3, 2024
Yuri
IsraelNothing.
The location is great, close to multiple metro lines. The room is big and the bed is very comfortable. The Japanese toilet is great.
Stayed in May 2024
Reviewed: May 3, 2024
Yael
AustriaNothing. It was perfect for us
Location, big room, clean, nice stuff
Stayed in April 2024
Reviewed: May 3, 2024
Vincent
AustraliaNo washing machine. Laundromat was relatively far given how busy NY is.
Location was very convenient + Daily Pass to Planet Fitness across the road
Stayed in April 2024
Reviewed: April 30, 2024
Fiona
IrelandI couldn't find any faults with this hotel
Great small hotel in the ideal location. Rooms were very spacious, clean and modern. Having a full fridge was a real bonus.
Stayed in April 2024
Reviewed: April 25, 2024
Tomas
Slovakiaprice is so so, but ok for nyc and the quality
great location great staff great rooms the LG styler is pure magic japanese toilets...
Stayed in April 2024
Reviewed: April 25, 2024
Teresa
United States of AmericaStaff was really nice and friendly. Jennifer was very helpful when we arrived and when we checked out. Winston always greeted us with a smile when we came back every night. The people that cleaned our room did a Great job. It was always Clean and beds were made. We liked everything. Room was spacious and the Bathroom was Big. We stayed 8 days and 7 nights and cannot wait to stay again. We even arrived early and Jennifer held our luggage until our room was ready. I have told my family and friends about this Wonderful place. Sharing information with my co-workers as well. We loved the Dinosaur in the Lobby. My son named him Rexy and took pictures. Thank you so much. We look forward to staying again in the future.
Stayed in April 2024
Reviewed: April 19, 2024
Jo_9308
BelgiumThe heating system in the room was very noisy ! Luckily, it was not cold or hot outside, so we could turn this heating system off. On the first night however, when we didn't know how much noise it made, so we were awoke.... It's a comment I have read before and I can only confirm it !
Very good location ! Very good price/quality ratio. A Japanese toilet: nice to try, but I won't buy one myself :-)
Stayed in April 2024
Reviewed: April 18, 2024
Meska
United States of AmericaThey only provide one white washcloth which was a little inconvenient for two guest. They also don’t provide hand soap in the bathroom which was also not ideal after using the restroom or spilling something. There was noise outside but I feel like it’s a given being in New York. However, it was not unbearable on the sixth floor.
The room was clean and the staff were polite. Whenever we needed anything they brought it promptly. Location was good. The bed was comfy and the room was shockingly spacious. Heating and air conditioning worked well.
Stayed in April 2024
Reviewed: April 17, 2024
Jaisy
United States of AmericaI would have loved a coffee machine in the room or the lobby. The coffee place across the street was very good though.
Staff was friendly, hotel was clean. Location was fantastic, very central. Felt safe, and the rooms were quiet.
Stayed in March 2024
Reviewed: April 14, 2024
Rick
FranceThis hotel is really well located near from all. It was clean (very important for me) and the personal was nice.
Stayed in April 2024
Reviewed: April 12, 2024
Francesco
SwitzerlandStorage options in the room are limited for 4 people
The hotel staff is professional and super kind. We felt like being in a family. The location is close to Manhattan’s preferred spots and 2-3 min walking distance from a subway station
Stayed in April 2024
Reviewed: April 11, 2024
Natalia
BrazilThe price, but everithing in NYC is expensive
It was amazing, great location, good rooms, I loved it. I received a recommendation from a friend in Brazil and I will give recommendations too. Thank you all.
Stayed in April 2024
Reviewed: April 10, 2024
Geert
Belgiumstreet noise from garbage collection during the week and parties (not in the hotel) in the weekend.
very friendly staff good location - subway at the end of the street good restaurants in the area very nice and large rooms
Stayed in April 2024
Reviewed: April 1, 2024
Amir
IsraelSome small things that could have been better: I would like bigger, fluffier towels. The free showtime streaming service on the TV didn't work well (seems not enough bandwidth). I would be nice to have a curtain that will allow for some privacy without putting the room into complete darkness.
Very friendly staff. Excellent location. Nice room. The unique closet/iron solution in the room.
Stayed in March 2024
Reviewed: March 31, 2024
Kristoffer
SwedenThe hotel is in a good location (Midtown) close to many sights. It's easy to get in and out of the hotel since Penn Station / Moynihan Train Station is very close.
Stayed in March 2024
Reviewed: March 30, 2024
Julieta
United States of AmericaEverything was good
Friendly personnel and clean facilities. Great location. Walking distance to everything. Safe.
Stayed in March 2024
Reviewed: March 28, 2024
Dana
United States of AmericaGreat location. Excellent bagel shop next door and easy access to the subway. The room was a great size and had a quality bathroom. Excellent value.
Stayed in March 2024
Reviewed: March 28, 2024
Annette
United States of AmericaNo amenities but great value
Rooms were clean and staff was nice
Stayed in March 2024
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