230 West 500 South , Salt Lake City, UT 84101, United States of America
#15 of 64 hotels in Salt Lake City
Guests' ChoiceBased on 1371 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.5
Staff
9.1
Value for money
8.4
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 9, 2024
Ryan
United States of AmericaGreat staff. Clean and quiet room on 4th in the back. Good breakfast 😋
Stayed in January 2024
Reviewed: February 4, 2024
Diane
United States of AmericaI wish we were able to get a room on the first floor. Since we couldn't, I'm glad they had an elevator.
I love the location, breakfast, cost, and cleanliness of the property.
Stayed in January 2024
Reviewed: February 4, 2024
Aldouri
United States of AmericaThe room smelled and I assume it was the carpet. Thankfully we were able to open the windows and air the room.
Location
Stayed in February 2024
Reviewed: January 31, 2024
Karen
United States of AmericaLocation works out great. Always clean and friendly staff
Stayed in January 2024
Reviewed: January 31, 2024
Lee
SingaporeThe room can do with a bright coat of paint. Do not like the idea of having to call for housekeeping. Suggest changing pillows as they smelled staled.
Breakfast was good. Thank you for the airport and hospital shuttles.
Stayed in January 2024
Reviewed: January 29, 2024
Ryan
United States of AmericaPillows were a bit too stiff for my taste, but it’s a very minor issue and might suit some people :)
Spacious and clean room. Comfortable beds. Lots of outlets and lamps. Staff were very nice and the building was very aesthetically pleasing.
Stayed in January 2024
Reviewed: January 29, 2024
Arttu
United KingdomPlastic cutlery at breakfast.
Quiet room. Good mattress.
Stayed in January 2024
Reviewed: January 28, 2024
Susan
United States of AmericaCorners and grout in bathroom were not clean.
Stayed in January 2024
Reviewed: January 26, 2024
Dick
United States of AmericaSome of the fruit at breakfast looked old and unappetizing
Pet friendly
Stayed in January 2024
Reviewed: January 19, 2024
Theresa
United States of AmericaOnly thing I’d like to see changed is an increase in sustainable products rather that single use plastics (transition away from single use toiletries, plastic utensils, etc).
Convenient location, friendly and helpful staff, free airport shuttle, comfortable beds, great hot breakfast with lots of options.
Stayed in January 2024
Reviewed: January 18, 2024
Angela
United States of AmericaOur tv didn't work which we told the desk attendant the first night and he was going to send someone to fix but it never worked the entire 3 night stay.
The room was clean and it was close to the Delta Center and a good base for us to go to Park CIty and Provo as well. The breakfast had good options.
Stayed in January 2024
Reviewed: January 18, 2024
Reanne
United States of AmericaDining area
Stayed in January 2024
Reviewed: January 16, 2024
Chigbundu
NigeriaNothing.
The breakfast, the staff was kind, the bed was comfortable and the shuttle to airport.
Stayed in January 2024
Reviewed: January 12, 2024
Weitong
United States of AmericaThe sheets can be improved, it is not super clean.
The breakfast is average, not bad. However, the hotel price and location are super great, and the room is also big and clean. Highly Recommending.
Stayed in January 2024
Reviewed: January 10, 2024
Redge
United States of AmericaSome loud voice from another patron were quite annoying. I know that’s hard to do anything about
My husband really enjoyed the choices for breakfast
Stayed in January 2024
Reviewed: January 6, 2024
Jane
AustraliaVery dated. Needs to be renovated.
Big clean rooms, staff friendly and helpful. Free basic breakfast was a nice added bonus.
Stayed in January 2024
Reviewed: January 3, 2024
Rowena
United States of AmericaThere was an odor when we first stepped into the room. The room looked clean and in good order, but there was that unpleasant smell that lingered. Turning the fan on in cool mode didn't help, so we ended up buying a fragrance candle to get rid of the smell.
The King Room that was assigned to us on the first level was spacious for a family of 3. The fact that it had hardwood floors was perfect for our little pet, plus the room was right next to an Exit door so it was so fast and easy to get our pet out for a walk. Warm breakfast was definitely a plus, too!
Stayed in January 2024
Reviewed: December 30, 2023
Krishna
United States of AmericaThe breakfast & friendly staff
Stayed in December 2023
Reviewed: December 26, 2023
Jill
United States of AmericaThe TV was small and out dated. When I walked around the room something would rattle in the tv.
Staff was very knowledgeable and friendly. Bed was extremely comfortable. The breakfast was great 2 out of the 3 mornings I stayed. Lots of choices of both hot and cold and fresh fruit too!
Stayed in December 2023
Reviewed: December 16, 2023
Catherine
United States of AmericaHas to all for room to be serviced.
Excellent hotel. The best hot breakfast in town!
Stayed in November 2023
Reviewed: December 11, 2023
Carol
United States of AmericaBreakfast was very good. Lots of choices.
Stayed in December 2023
Reviewed: December 7, 2023
Julie
United States of AmericaWish we could have stayed another night Only had one night there. Maybe breakfast could have been available a little longer. We had to get up earlier than we planned. But food was excellent.
We loved this place. The room was comfortable and clean and the staff was very friendly and helpful. Best part was the incredible discount we received very reasonable. The breakfast was the best we have had and we travel often.
Stayed in December 2023
Reviewed: December 7, 2023
Ainars
LatviaThere is no space where to put private belongings while sitting in sauna.
The breakfast is ok. It was better than in other hotels during my trip around the USA, but actually, in Europe, the breakfast in hotels is just a level higher.
Stayed in December 2023
Reviewed: December 6, 2023
Iaroslav
UkraineGood hotel for its money.
Stayed in December 2023
Reviewed: December 3, 2023
Mark
United States of AmericaQuiet
Stayed in November 2023
Pretoria, South Africa
Yorktown, USA
Malapascua Island, Philippines
Cape Town, South Africa
Abergavenny, UK
Mirissa, Sri Lanka
Hanford, USA
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content