Parking was easy and door accessible from parking lot. Just all around pleasant.

The outside of property was clean, lobby clean, room was spacious for 3 adults.

Stayed in May 2024

The only "complaint" I would have is while I was checking in there was only one person at the desk. The phone kept ringing so she would have to stop helping me to answer the phone. Maybe there should be 2 people at the desk at all times.

The location was perfect for what we were in town for. The hotel was great. The kids enjoyed the pool.

Stayed in May 2024

You have to request your own cleaning, I didn't know that when I checked in. So I had to call, not too big of an issue. They were able to clean it same day.

This place was huge! I think it was 3 hotels in 1. Beautiful decor, staff was welcoming and friendly. Nice area, not too far from restaurants and stores.

Stayed in March 2024

I arrived at the hotel and they didn't have my reservations from Booking.com. Three guest service members checked all reservation areas and still nothing. They kindly got me a room. Luckily, I had copies of my reservation emails from Booking and the hotel that verified everything. It all worked out fine!

The staff were great, very accommodating. Our room was nice and quite. The facility was adequate for the event we attended at the hotel. The Bistro had good food and drinks, only a little small with the group that was at the hotel.

Stayed in February 2024

The room smelled of BO when we first entered but dissipated over about an hour Breakfast was not great and overpriced

Clean well maintained nice staff Dinner was really good in cafe

Stayed in February 2024

I have absolutely no complaints!!

Beds were extra comfortable and everything was impeccably clean! One of the nicest places I’ve stayed! Location was great and close to lots of restaurants and activities! Will definitely stay here again!!

Stayed in November 2023

Great location

Stayed in December 2023

The staff very rude

No breakfast included and the reservation was incident but not and poor breakfast

Stayed in December 2023

Hard beds

Great location

Stayed in November 2023

This is the first time we stayed here, that the hallways were not clean and had trash on the floors. The guy behind the coffee counter was not very friendly. Both firsts! Usually everything is clean and the staff is great.

Excellent location! Friendly front check-in staff, comfy bed.

Stayed in November 2023

s add so lapdog 7 yah and then you will have a great time and I hope your weekend goes to work and I are going back home to work this week so we can not believe it will happen

yyyyhhhhggggfffffghhbbbbhhh

Stayed in October 2023

Parking was very limited and we struggled to find spaces. We were informed there were events taking place at the time, so that may not be the norm.

Great location very close to mall and entertainment. Breakfast was expensive, so we didn't eat at the hotel.

Stayed in August 2023

Can't think of a thing.

I have stayed here many times. It is my FAVORITE Courtyard location. Staff are always helpful/cheerful. Bistro is ALWAYS open. Room is always ready even if I'm early. Ya'll have the noise reduction figured out. Never hear an airplane in my room. Other locations, can hear simple car traffic ;-(

Stayed in September 2023

I honestly don't have anything negative to say about this hotel. It's one of our favorites.

The location was perfect for our early morning flight the next day. It's convenient being able to park our car at the hotel while we were away.

Stayed in July 2023

Coffee was not good. Tasted like it had been sitting for a long time. Breakfast was expensive.

Fresh, tasty fruit. Standard yogurt.

Stayed in August 2023

Maybe the parking, I drive a bigger truck and bit was hard moving around and parking in the lot

Everything was wonderful

Stayed in August 2023

NA

The Professional Staff and Cleanliness of the hotel. The bar and food accommodations were great as well

Stayed in August 2023

Clean room. Comfortable beds.

Stayed in July 2023

Didn’t like that I have to request to clean my room. Rooms can be cleaned every other day at the least. I missed my breakfast and when I went down to breakfast it was too late, they couldn’t even offer me a snack rather the staff pointed to a fridge where I can buy snacks and yogurt. Some complimentary snacks would have been great. I waited 2 hours for the hotel driver to pick me up from the airport, didn’t know the right location I was meant to wait, should be clearer instructions next time.

I like the decor, close to the location I was visiting. Beautiful and clean, nice friendly reception staff

Stayed in May 2023

Nothing they was great

I loved the atmosphere.

Stayed in June 2023

Only one Elevator worked, took 5-7 mins to get to lobby, and or to our room. The ice machine on 4th floor wasn’t working. Went down to 3rd floor and it wasn’t working either. I informed front desk of all these issues upon checking out.

the convenience of location to local restaurants. The pool was great! And the price for one night stay. The front desk staff were amazing, even as busy as they were at 4:30 with folks checking in.

Stayed in June 2023

Nothing

Convenient for airport ,Dallas and Fort Worth. Comfortable,clean and friendly staff

Stayed in June 2023

Everything

Stayed in March 2023

At no fault to the hotel, it was a little jarring to hear and see the planes flying so low to land on the runway at the airport. However that is a given when being so close to the airport, so no worries :) One staff member behaved unprofessionally and made (what came off as) rude remarks out loud when my significant other commented to me that the front door lock was unlocked the previous night, but otherwise the staff was exceptional and kind.

We enjoyed how close it was to the Grapevine Mills, as well as the food options available. The staff overall was very kind and pleasent, and cleanliness was in tip top shape. Very comfortable and home like. The king room gave space so it never felt cramped.

Stayed in February 2023