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Reviews of Ascot Premium Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Radziwiłłowska 3, Old Town, 31-023 Krakow, Poland

#113 of 269 hotels in Krakow

Guests' Choice

Review Score

Based on 866 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 16, 2024

    8.0
    We had a very nice weekend.
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The coffee in the breakfast restaurant.

    Good breakfast, but the coffee was rather bad.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Premium Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room is small a little bit

    Everything was perfect, great location, very clean, good breakfast, comfortable bed, the staff was so friendly I completely recommend this hotel

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Premium Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a little bit of a bad smell from the sewage system in the bathroom, but the ventilation is permanently on, so with the door closed the smell didn't go into the room.

    The hotel is really nice and clean, the bed was very comfortable and the staff was very helpful. The location is excellent, it's a 5 minute walk to the Old Town, and yet the area is quiet enough to get a good night's sleep. Definitely recommended!

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect. Amazing breakfast

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower is tiny

    The hotel is very clean, in a quiet street but very close to the old town and Galleria Krakowska. Breakfast is very good. The bar has reasonable prices for food

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Been to krakow 7 times now and we love krakow but if you as a hotel added and changed just the few w
    • Leisure trip
    • Couple
    • Premium Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was awful No English tea ( your English tea tastes like perfume ) not enough hot food in the morning You need hot bacon / eggs Not everyone likes continental so for us it was a waste of money as only had breakfast once

    The rooms were clean although a bit grubby on the carpets and a belt was left lying on the floor from previous guests as older guests it would have been better on the ground floor instead of up and down the lift Also we were put next door with a very young baby who I think was unwell as screamed the place down Mabe locating age and family to better suited rooms

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Premium Double or Twin Room
    • Stayed 1 night

    I could hear the conversation in the next room

    Breakfast is excellent.Location is good .

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    great breakfast! great location!
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room
    • Stayed 2 nights

    The room is rather small, but cozy. Well, it was a bit strange you can hear neighbors even if they just talk in the night.

    Location is really great! 5min to the Old City and 10min walk to Central Station, rich breakfast with all necessary and even more. Especial thanks to personal that helped us with all questions about transport schedules and even made our raining Sunday walk more comfortable giving us their umbrella knowing we don't get back to the hotel and leave Krakow.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bedsheet had some sort of protective layer underneath making it feel strange. Not uncomfortable but strange.

    Tasty breakfast, great location, friendly staff.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location close to old town.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Great hotel/location, very comfy/clean however can be noisy.
    • Leisure trip
    • Travelers with friends
    • Premium Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The railway line is directly behind the hotel and trains are very loud regularly throughout the night, if you are a lighter sleeper - I would not recommend. The walls are thin between rooms - I could often hear other rooms conversations. It was difficult to get the room to stay a pleasant temperature. It would be beneficial to have a ‘pod’ coffee machine within room.

    Great Location Very clean Comfy beds Great shower/bathroom Staff were friendly Good breakfast/tour options available Good amenities in the room Offered candy at reception which was amazing Convenience store and huge mall within a a few minutes walk

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Fantastic breakfast and good location
    • Leisure trip
    • Couple
    • Premium Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very strong perfume in the reception/ bar area. The reception area was not that cosy, could have a sofa, and it was dark, in contrary, the bar area had too bright lights.

    Breakfast was fantastic. Fresh fruit. Very good scrambled eggs and good bread. (Little minus for the coffee, not that excellent rather poor.) Friendly, helpful staff.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Excellent value for money
    • Leisure trip
    • Group
    • Premium Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Walls were thin so was a bit noisy at times but not so bad it would keep you awake

    Lovely inside, very clean and modern

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Perfect stay
    • Leisure trip
    • Couple
    • Premium Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Central

    Stayed in January 2024

  • Reviewed: March 24, 2024

    10
    Great hotel with tasty breakfast and great location
    • Leisure trip
    • Travelers with friends
    • Premium Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent breakfast, great service and location.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    The location is good, as it is close to both the train station and the city center. The breakfast is tasty. The staff are friendly and helpful! Highly recommended.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Great hotel, would stay again!
    • Leisure trip
    • Family with young children
    • Premium Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A clicking noise in the room. We were on top floor so maybe a generator.

    Great location! The staff were really friendly and helpful, rooms were clean and tidy and the breakfast had a good variety of foods.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Excellent value for money
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent breakfast

    Stayed in February 2024

  • Reviewed: March 10, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Premium Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite Premium
    • Stayed 1 night
    • Submitted from a mobile device

    One piece of coffee was open(

    Location good, comfort beds, kind personal

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Miss
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would be nice if the air con can be out in hot mode or extra blanket is provided

    The comfort and modern design. Breakfast was nice

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Pretty good and closed to main attractions of the old town.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The single bed

    The breakfast is great and includes everything that is needed. The staff in the hotel are very kind and nice!

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is great, also the staff are friendly, if you have any doubt, they solve quickly. The room is very nice, bed so comfortable, finally, the breakfast is superb.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows were very soft

    Perfect location for Old Town. Excellent breakfast. Pleasant staff.

    Stayed in February 2024

Showing 1 - 25

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