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Reviews of Hotel Merida 4 stars

CALLE 60 491-B ENTRE 55 Y 57, 97000 Mérida, Mexico

#128 of 177 hotels in Mérida

Guests' Choice

Review score

Based on 238 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.5

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 2 June 2024

    8.0
    Nice hotel in a great central location.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Room a bit small compared to newer modern 4* hotels but it is in a nice old historic building. Room was still perfectly comfortable for one but might seem a little bit cozy for two, if you are used to big hotel rooms.

    Nice hotel in lovely old house. Great location in Calle 60 in the centre of Merida. Wifi and air con in room worked well. There was some work going on but it was generally quiet. Comfy beds.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Clean and affordable
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was a little small and the door opens in an awkward position taking up too much space. Doesn’t accept Amex.

    Clean, friendly staff, excellent location. Working AC. Cute small pool.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    We would return.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Some rooms had a fridge, but ours did not. They said we could change, but it was not important enough to bother. I wish they had information on the Maya Train departure times.

    We could have spent our valuable vacation time, asking around town about the cenote tour, but instead just bought it from the front desk, and enjoyed it immensely. The room was HUGE and the pool was good too.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed is not super comfortable and the staff are not extra welcoming

    The pool is fantastic! The heritage building.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Air conditioner was a bit loud, and bathroom was dated.

    Location location location

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location and beautiful place. It is great to have the option of a Family Room.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    8.0
    Very good location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    My two kids (7 and 9 years old) and i had a room with queen beds. The queen bed is narrow enough and suits only for one child or adult. We always have impression that the hotel tries to save every penny: minimum towels, soaps, furniture.

    The hotel is just in the very Center of Merida and close to all main sightseeings. Very beautiful lobby and pool area. Very friendly, helpful and prompt staff. Spacious and quiet room.

    Stayed in February 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was big but very empty

    Very close to main square

    Stayed in February 2024

  • Reviewed: 4 March 2024

    8.0
    Very good location. Pleasant staff nice facility.
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is just OK

    Location was very convenient and close to lots of destinations

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Floor wet from shower

    It was a good location. And a very good restaurant. The shower did get the floor wet.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    They made us pay for extra milk in the coffee at the bar

    In the center of town Old style hotel

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Great value for the money and pretty good location.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    no issues.

    The hotel has some old world charm but is a little rough around the edges as you might expect for an old hotel. The beds were comfortable. The staff was friendly and helpful. Some staff do speak some english which is helpful at times. There is a restaurant and coffee shop built into the hotel which is convenient. The location is good for tourist sites and also a short walk to the glitzy part of Merida. All things considered its a good value for the money.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Nice central court building. Rooms sparse. Generally needs a little TLC
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are very sparsely decorated.

    Beautiful old hacienda. Central location

    Stayed in January 2024

  • Reviewed: 6 February 2024

    9.0
    Beautiful hotel, and great price for a last minute booking.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There weren't any towels in our room when we checked in, but we just asked for them and the staff brought them up right away.

    Beautiful building, lovely courtyard area. We loved the pool, so nice on a hot day. The staff was attentive, friendly, and helpful. And there's a great coffeeshop on the floor level.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    Nice old hotel with a conscientious staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No elevator

    Location; the charm of a grand old hotel

    Stayed in February 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Construction going in the street(nothing the hotel could change) will be nice when it’s done

    Convenient location, helpful staff, room was comfortable but basic

    Stayed in February 2024

  • Reviewed: 30 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    the room was very damp

    Location was very good, atmosphere of the building was nice

    Stayed in January 2024

  • Reviewed: 22 December 2023

    9.0
    Comfortable, clean, and in walking distance of the Plaza Grande and many restaurants.
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 11 nights

    There are lots of stair and no elevator. I couldn't manage the stairs, and the room I was in the first night faced was upstairs facing the street and was quite noisy. However, after one night they moved me to a quiet room on the mezzanine and it was a delightful stay after that.

    The staff were friendly and helpful, the rooms were clean, the beds were comfortable, and the location was excellent.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    8.0
    This is a very fine colonial style hotel in the historic district--perfectly placed, quiet, clean.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    bed was a bit short and I am not a tall man. The evening staff was excellent, morning less so.

    Historic location, quiet, clean room, excellent value

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    Great location but average hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights

    The hotel has a big open air courtyard but it lacks comfortable seating and tables. The pool and pool area are small and could do with an upgrade. The rooms are big and it would be nice to have comfortable seating chairs/sofa.

    The hotel's location and the size of the room (two double beds) are the main advantages of this hotel. Also friendly staff, free overnight parking and two complimentary bottles of water per day.

    Stayed in December 2023

  • Reviewed: 25 November 2023

    9.0
    Great location and breackfast
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My mom complain about her bed sheets smelling like swet. Mine and mine aunt were clean

    Everything was at walking distance

    Stayed in November 2023

  • Reviewed: 17 November 2023

    7.0
    Nice staff, great location.
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was economy, $38 plus tax. Cement floor, bedside lamp broken, toilet needed to be fixed, towels were frayed, outside wall was street, so very noisy. Excellent shower.

    Location, staff, attached coffee shop and restaurant

    Stayed in November 2023

  • Reviewed: 16 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Being near the main square, the street can be a bit noisy

    Location is excellent, very close to the city centre. Breakfast included is really good

    Stayed in October 2023

  • Reviewed: 16 November 2023

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pool isn’t exposed directly to the sun , getting a little cold and not nice to use past 5pm.

    The location was great , and offered a good value for money we paid .

    Stayed in November 2023

Showing 1 – 25

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