The view was spectacular even though it was rainy during our stay. The staff were so polite. A lot of people complain about the old fashioned or dated decor but we liked it. It was like traveling back in time to Showa era. It was also much larger than other modern hotels we’ve stayed at in Japan.

Stayed in May 2024

A little very oldfashioned, could use some remade interieur. Especially in the bath.

Good, nice and clean. VERY great service. The breakfast was very nice. The View is OUTSTANDING!

Stayed in May 2024

The bathrooms need a bit updating . The breakfast was the same every day. A tray of American or Japanese. We stayed there for a week and we had the same exact thing every morning . It would be fine for people who only stay for couple of days

Location and with beautiful views of the river. The price value considering it is located in Ginza

Stayed in May 2024

There were only 2 breakfast options. We stayed there for 5 days. Got boring after the 3rd day!

Stayed in April 2024

There’s nothing to dislike

Loved the location in Ginza. Loved the fact that although Reception is on the ground floor, the hotel occupies the upper floors of the building. We had wonderful views of Tokyo from our room.

Stayed in April 2024

Could be more fruits in breakfast

Location and service

Stayed in April 2024

Excellent view, nice room, friendly staff.

Stayed in April 2024

Nothing. All great.

Best hotel we ever stayed in Tokyo. Large and very comfortable rooms. High floor with great view of Tokyo. Lots of shops and reataurants next door. A bit out of way for city dwellers but still in good walking distance to Ginza and Tsuzuki market. Bus stop right in front of hotel.

Stayed in March 2024

Smoking in the rooms

Clean, tidy, comfortable beds! Nice staff.

Stayed in April 2024

A little bit outdated environment

Location, price, view from window.

Stayed in April 2024

The breakfast choice too limited. It is hard to have the same breakfast day after day

The location and the room were spacious

Stayed in April 2024

Too far from subway

Spacious and good view

Stayed in April 2024

The only minimal drawback was that I had a hard time adjusting the temperature in the room , which is air conditioned, and at times was stuffy. It would be a god idea to have clear instructions in English in the rooms to adjust the thermostat and figure out how to avoid having stale air in the room.

All went well. I had a terrific view of Tokyo from my window.

Stayed in April 2024

The views are amazing, nice place on the water.

Stayed in April 2024

There was nothing we did not like.

Exceptional care when husband had to make an emergency visit to hospital by ambulance. Staff went over and above in their care and concern. Particularly Mina Ito who returned to the hotel to assist when she was off duty. Her kindness and care will never be forgotten. We found all the staff to be absolute assets to the Creston family. We cannot rate the comfort, cleanliness and overall customer service any higher.

Stayed in April 2024

Nil

Just 2 nights. About 10-13 mins. walk from nearest station which is Tsujiki. We were on 37 floor so the view was good.

Stayed in March 2024

Great location. Easy walk to restaurants and cafes.

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

It is an older hotel that has not been renovated recently, for example still has a physical key. However, I guess this is keeping the cost down and everything is working, clean and comfortable.

Room size for Tokyo is large and overall comfort and cleanliness of hotel is good. Hotel is part of an office complex which includes convenience stores, food options, chemist, taxi stand and bank that has automatic teller for international cash withdrawal (near the 7-Eleven). Hotel is short walk to Tsukiji outer market and around 40 minute walk to new fish market area. Rooms have excellent views of Tokyo city, on a clear day can see Mt Fuji (if room facing that way).

Stayed in March 2024

Pity that the bar doesn’t have any windows and views

Extraordinary View on the city

Stayed in March 2024

It could have been a bit more central

The Beds were amazing!

Stayed in March 2024

The bathroom smelled a bit ever time you washed your hands. Bed was a bit to hard for me

The staff were amazing helped with everything and was super friendly. Would arrange the other half toys on the bed differently every night it was amazing

Stayed in February 2024

The room had a wonderful view from above of the entire city, with a huge window. The hotel style is a bit retro, but room is big and comfortable.

Stayed in December 2023

In-house restaurant options were a bit on the expensive side

Spacious room and bathroom, large bed, bathtub for a relaxing hot bath, excellent cleanliness, spectacular view of the river and the city. Easy ~7 min walk to Tsukiji station, close to multiple convenience stores and ATMs, ~10 min to Tsukiji Outer Markets - a go-to for fresh delicious seafood, multiple Japanese knife stores, and more.

Stayed in February 2024