The room was tiny!! Like absolutely tiny. We, as a family of 4 stayed for 3 nights and traveled only with hand luggage, I could definitely not have stayed longer - there was no space to put down clothes neither turn around. Charging for early check in if the room is available and it isn’t for a higher room category is always a turn off! Especially if you check in an exhausted family with little kids who are tired from an overnight flight… that’s my ex hotel professional opinion!

The location was great, the food good, the staff very friendly and helpful

Stayed in June 2024

The room and bathroom was very small (even more so for Japanese hotel room standards). Paid extra for twin room as I was staying with a friend, but the beds were pushed together to save room - might as well have saved money and paid for the double bed option.

Great location in Tokyo - close proximity to restaurants and trains. The room was clean and well presented. Staff were very helpful and friendly. The top floor bathhouse was a highlight and highly recommended.

Stayed in March 2024

The rooms are so tiny, that there is nowhere to put your suitcase, so I had to sacrifice the desk area to put my large suitcase on. The other small case had to go underneath. I had a double room (two king singles pushed together) and there is very little space to walk around. Apparently, this is normal in Japan, unless you are staying in a 5 star chain hotel.

The staff were extremely helpful and friendly. The location was fantastic, plenty of places to eat and bars nearby as well as the train station. I stayed for 10 nights, and the room was tidied every day. Free espresso downstairs.

Stayed in May 2024

The majority of places to eat and drink in the immediate area are fried foods and bars. Very lively at night. During the evening, I kept my window closed because of the commotion and smell of fried foods wafting into my room. I had to use my ac instead to get some airflow in the room. During the day it was no problem though.

I loved the decoration of the room. Very comfortable. The laundry facilities are well maintained. The staff is very nice. The hotel is in a convenient location, close to the subway and many places to eat, drink and shop.

Stayed in May 2024

Hotel had a lingering unpleasant smell even in the lobby! Room very small for the price considering other hotels we stayed in during this trip. Basics missing such as a hairdryer.

Bed was western style so soft and comfy! Hotel located close to local station.

Stayed in May 2024

The room was small and there was nowhere to put our bags.

Great location, friendly staff, breakfast was exceptional value. Hotel was very clean and looked recently renovated. The bathroom in the room is small but very good. Shower head was up high so we could easily wash our hair. Bath was deep and nice.

Stayed in April 2024

Really, really small

Convenient location with many subways close by Onsen were great but could have been maintained better

Stayed in April 2024

The bathroom was a bit small and didn’t have good ventilation so it smelled a bit of mould.

Convenient location next to the metro station (5 min walk) and rooms are quite big.

Stayed in May 2024

Rooms are very small. No place to put anything.

Friendly staff that were helpful. Location was ok, but still a walk to the stations.

Stayed in May 2024

Just the location at night

It is very convenient and the breakfast was excellent

Stayed in April 2024

I didn’t quite enjoy the breakfast, granted it was not continental and more traditional

I enjoyed the convenience to the trains. Sento, or public baths were an exceptional way to relax after walking more steps than ever in my life. Akasaka is the perfect neighbourhood, not too congested with tourists, laidback and the bed was the perfect size!

Stayed in May 2024

It was a little difficult to keep the room at the temperature. I want it, but for the most part no complaints!

The room is really nice, I really enjoyed my stay there! It is a Japanese hotel room so for anybody from America just know the room isn’t huge compared to the states

Stayed in April 2024

location

Stayed in April 2024

Very, very small room. But to be honest, I've lived in even smaller rooms in Tokyo before. If you are a couple, expect to concede some luggage space to the better half...

Really fantastic hotel for first-timers in Tokyo. Easily one of the best locations in Tokyo - Akasaka has it all, and very easy to get around! The best thing about HOTEL HILLARYS is the top floor Onsen and Sauna! They also allow tattooed people in it. Every morning after a big night in Tokyo, just jump in the onsen and sweat yourself into a new day!

Stayed in April 2024

Room size. Our fault for not checking room size before booking.

24 hour reception

Stayed in April 2024

Like most hotel rooms in Japan the room was a bit tight for two with suitcases filled with souvenirs

Great location

Stayed in April 2024

The bar on the top floor was not open or was open but had to be reserved.

The rooms are large and good layout. The public bath and sauna great

Stayed in April 2024

When the AC's temperature is set high, the air it blows out is unpleasant. Additionally, the air purifier doesn't seem to work or improve the air quality; its cap is very loose and easily falls off.

I like the location, which is close to the subway stations. The hot spa is wonderful after a long hour of exploring the city. In addition, all the staff I met were professional, welcoming, and helpful!

Stayed in April 2024

the rooms were really very small, my friend and I couldn't both open our suitcases at the same time. there were no wardrobes in the room

we liked the cleanliness of the hotel, the service and the friendly staff

Stayed in April 2024

Rooms were very small

Well designed, well kept. Courteous staff. Good sleep solution in central Tokyo.

Stayed in April 2024

Small rooms and bathroom, but as expected

Lovely and clean, close to a few train stations, lovely staff.

Stayed in March 2024

As expected the rooms are very tight and our one did have a bit of a funny smell (almost like smoke) to it. Apart from that was great find.

The location was fabulous, staff were lovely and well priced for Tokyo.

Stayed in April 2024

Rooms are small. Good enough for sleeping but a couple of suitcases takes up a fair amount of available floor space.

Great location near to plenty of restaurants and subway stations. Rooms are clean and have a kettle.

Stayed in April 2024

The location was in a neighborhood with lots of night life, and pubs. Not sure, but it did seem like the red light district. There are a lot of people offering things and to enter their place on the streets. We didn’t notice from the hotel pictures, but the wash basin is inside the room, and the toilet area is an almost see through door. I wouldn’t come back to this hotel again, as it is too small, unfriendly and unhelpful staff, and with too many nightlife around.

This might be one of the few hotels that cleans your room and make the beds daily.

Stayed in April 2024