Reviews of Richmond Hotel Tokyo Shiba 3 stars
105-0011 Tokyo-to, Minato-ku, Shibakouen 2-3-4, Japan
#253 of 1,384 hotels in Tokyo
Guests' ChoiceReview score
Based on 273 hotel reviews
8.6Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.1
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Facilities
8.7
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Staff
9.1
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Value for money
8.5
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Free WiFi
8.8
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Reviewed: 7 June 2024
Nrosen8794
Japan41 reviews2 helpful votes10“Nice little hotel in the center of the action.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
I guess they can't make the prices lower or the room bigger, but it is in an exciting part of town, that's for sure. We will return because the urology clinic is just across the street.
The breakfast was at the Starbuck's coffee shop within the hotel and it was notable for the good coffee and the possibility of making do with the Starbuck's menu at breakfast-time. I ate chicken and waffles. The bedroom was typically tiny and the price was high, but the location was superb.
Stayed in June 2024
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Reviewed: 3 June 2024
Keith
United Kingdom5 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The advert mentions breakfast included but it was not, we were given a gift card for Starbucks next door. Not really what I expected or wanted.
The hotel was in a great location with easy access to several train stations. The staff were really helpful. The rooms were a good size and clean with good amenities.
Stayed in May 2024
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Reviewed: 3 June 2024
Anne
Australia11 reviews8.0“A nice and convenient stay to explore Tokyo”- • Leisure trip
- • Couple
- • Deluxe Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The damp smell of towels. They look new and clean but smell unpleasant.
Nice cosy room spacious enough for 2 people. Good location, just a short walk from Daimon metro and Hamamatsucho station, where there is a short direct monorail to Haneda airport. The surrounding neighborhood is bustling with restaurants but still quiet.
Stayed in May 2024
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Reviewed: 3 June 2024
Lisa
New Zealand1 review10“Great location, great room”- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
If there were some English Teabags
Good size room even had a couch. Comfy bed, great area
Stayed in June 2024
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Reviewed: 1 June 2024
Josef
United States15 reviews10“Ok, breake fast at Starbucks”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
No safety box
Location,
Stayed in May 2024
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Reviewed: 29 May 2024
Krzysztof
United Kingdom52 reviews8 helpful votes10“Nice hotel with warm and friendly staff”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Location and friendly staff
Stayed in May 2024
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Reviewed: 26 May 2024
Glaucia
Brazil49 reviews7 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 4 nights
No breakfast at the hotel really. We get a voucher to use at Starbucks, just in the ground floor of the hotel. As a vegetarian, I couldn't get any options to eat there.
It's a very fair hotel. Location is very good. Nice staff. Clean. The room is a little bit small but nothing surprising for Tokyo standards.
Stayed in April 2024
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Reviewed: 25 May 2024
Benoit
Switzerland89 reviews15 helpful votes8.0“Good for a short stop in Tokyo.”- • Leisure trip
- • Couple
- • Couple plan - Standard Double Room - Non-Smoking - Check-Out 12:00
- • Stayed 2 nights
- • Submitted via mobile
Room very small, with 2 big suitcases it was a challenge to walk in the room. Basically not enough space to lay and open our suitcases in a proper way.
The property is well located with easy access to Tokyo main station and the Haneda airport. There is a a Starbucks at the ground floor of the hotel building. Many coffee places around as well. Room was clean and staff courteous.
Stayed in May 2024
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Reviewed: 23 May 2024
Anthony
Singapore1 review8.0Very good- • Leisure trip
- • Group
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nil
Great location
Stayed in May 2024
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Reviewed: 23 May 2024
Miho
United States14 reviews10“We would stay here again if we ever came back to Japan.”- • Leisure trip
- • Couple
- • Couple plan - Standard Double Room - Non-Smoking - Check-Out 12:00
- • Stayed 2 nights
- • Submitted via mobile
The only little complaint was that it was not as close to the train station as I had hoped. But it was only a couple of blocks away.
We loved the staff. Yang Xiao Ying went out of her way to find us an Okinomiyaki restaurant. She had a hard time because it was a Sunday and many were closed. She found us a restaurant, printed us a map, and a restaurant flyer so we could make our way there without any effort. The restaurant was delicious and our last night in Japan was very memorable. The other staff members were also very nice and kind. What was cool was that you could see the laundry status from your TV screen. Whether it was available and the how much time was left in your clothes. The room was a good size forJapan also.
Stayed in May 2024
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Reviewed: 21 May 2024
Misha
Ireland20 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Couple plan - Standard Double Room - Non-Smoking - Check-Out 12:00
- • Stayed 3 nights
- • Submitted via mobile
The location was great for us, near by everything you need. Room was comfortable and staff were kind. Didn't use the onsen but I'm sure it was great.
Stayed in April 2024
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Reviewed: 20 May 2024
David
Australia37 reviews3 helpful votes10“Will stay again. Good location good rooms.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Close to Hamamatsucho Station. Good sized rooms and good base for Tokyo.
Stayed in May 2024
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Reviewed: 19 May 2024
Farah
United Kingdom2 reviews10“Convenient, Comfy and Clean.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 9 nights
- • Submitted via mobile
A little small if you have lots of luggage but you will manage.
Great location!!, comfy and clean. Bathroom is lovely. 7/11 & Family marts, all just round the corner. Restaurants nearby also. Daimon station is a two min walk. Perfect for metro. Area is not too crowded and overwhelming but perfect for travelling wherever. Very convenient. Also a ten min walk from the Tokyo Tower 🗼.
Stayed in May 2024
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Reviewed: 17 May 2024
Hei
Singapore41 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Not super close to the major shopping areas e.g. Shinjuku and Shibuya, but that's fine :)
Clean lobby and room, spacious room (by average Tokyo standards), great convenient location for guests arriving via Haneda Airport. Lots of food options nearby and a great view of Tokyo Tower! And Starbucks right downstairs.
Stayed in April 2024
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Reviewed: 17 May 2024
Boon
Malaysia13 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Love the part they prepared bath salt as part of the amenities. The location is pretty strategic, surrounded by lots of restaurants that operates till midnight. Walking distance to the temple and Tokyo tower.
Stayed in May 2024
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Reviewed: 17 May 2024
David
Australia37 reviews3 helpful votes10“Good base to explore Tokyo from.”- • Leisure trip
- • Couple
- • Couple plan - Standard Double Room - Non-Smoking - Check-Out 12:00
- • Stayed 4 nights
- • Submitted via mobile
Easy to get to from Station. Close to Restaurants and other convenience stores. Helpful staff and a good location.
Stayed in May 2024
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Reviewed: 14 May 2024
Dr
United Arab Emirates9 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
Nothing!
Location, connectivity of the hotel, polite staff, proximity of everything you will need... money exchange, cleaning, metro lines, taxi on call, temples, Tokyo tower, Roppongi......really great!
Stayed in April 2024
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Reviewed: 11 May 2024
Kamilė
Lithuania7 reviews10Exceptional- • Leisure trip
- • Group
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Wonderfull location
Stayed in May 2024
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Reviewed: 10 May 2024
Ikhl
Taiwan98 reviews3 helpful votes8.0“A good C/P hotel for staying in Hamamatsucho”- • Business trip
- • Solo traveller
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
1. The room is a little bit small for opening a big suitcase although this is common for most of the business hotels in Japan.
1. The hotel is near Shiba Daimon, Zojo-ji, and Tokyo Tower. Easy for accessing those sightseeing spots. 2. There is Starbucks under the hotel building, and there are lots of dining places around it.
Stayed in May 2024
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Reviewed: 8 May 2024
Mélodie
France12 reviews1 helpful vote9.0“Perfect stay for smaller budget”- • Leisure trip
- • Solo traveller
- • Standard Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Maybe will have put a 10/10 if there was a gym 😅
Staff are amazingly kind, the room was good and the bed so comfortable ! Very well located in Daimon / Hamamatsucho station - very convenient to travel around tokyo - and few steps away from the Tokyo Tower !
Stayed in May 2024
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Reviewed: 7 May 2024
David
Australia37 reviews3 helpful votes8.0“Great value for money and good location.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Great location. Easy walk from Hamamatsu Station. Good room size for Tokyo.
Stayed in May 2024
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Reviewed: 6 May 2024
Yeon
France20 reviews6 helpful votes9.0“A place to stay that I would recommend to others.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 4 nights
The room was a little small, but considering it was in Tokyo, it wasn't bad. The refrigerator occasionally made noises.
I liked the location and hotel management. There is also an air purifier in the room.
Stayed in April 2024
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Reviewed: 5 May 2024
Grahame
United Kingdom11 reviews10“Great stay, great location”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Modern building with good sized rooms. In a lovely area away from the bustle of the main tourist areas, but easily accessible via subway. Had lovely parks and some great restaurants. Would 100% stay here again
Stayed in May 2024
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Reviewed: 4 May 2024
Hanwen
Ireland5 reviews10Exceptional- • Leisure trip
- • People with friends
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
If you book a room (including breakfast), they hotel will give you Starbucks gift cards. If you're looking to eat/ try Japanese food, it may be best to just book the room, and have breakfast elsewhere.
The location is absolutely fantastic, there are so many cafés and restaurants nearby, and the Tokyo Tower is right down the street. It was also very convenient to get from the hotel to Narita Airport. The amenities stand in the lobby had a lovely selection. We also used the washing machine, which you can see if it's in use on the TV in your room.
Stayed in March 2024
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