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Reviews of Hotel Jacob Samuel by Prima Hotels

Dizengoff St 197, Tel Aviv, 6248908, Israel

#71 of 181 hotels in Tel Aviv

Guests' Choice

Review score

Based on 146 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 24 May 2024

    10
    Coming back before long!
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Excellent location steps from restaurants, shopping, and the beach , most comfortable and quiet room, very helpful and professional staff, best value

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Pleasant, stylish hotel in north Tel Aviv (prices in the usual TA range) -- we enjoyed our stay.
    • Leisure trip
    • Couple
    • Small Classic Room
    • Stayed 1 night

    The electronic lighting panel. How much better it would have been with simple switches for each of the lights, both for the room and for the bathroom! Having bedside reading lights on a small table would have been far preferable (so that if one person were to wake up early they could read without disturbing their partner). Furthermore, the lighting panels were all visible at night in an otherwise dark room -- not conducive to sleep. It would have been nice to have the option of a cup of tea (there was a kettle in the cupboard) as well as coffee.

    Stylish room; size of the room was fine; bed was large and comfortable; balcony was a nice extra; bathroom was great -- roomy shower, place to put toiletries, good lighting; coffee machine was fine; it was very useful to have an iron and ironing board; the young lady at reception when we arrived (from the north of Israel, sorry -- don't know her name) was very sweet.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Best hotel in TLV
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The front desk person (David) was so friendly and amazing, listened to every request and every question we had. Helped us understand the area where we are and what there's to do. Loved the hotel and the restaurant downstairs. Room was amazing and big compared to other hotels in area.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small and the view is to the cables of construction

    Design, clean, high quality

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff, especially Steve who helped us a lot. Excellent location, very spacious room and a balcony with a view. The room is very quite, evek though the hotel is located on a busy street.

    Stayed in April 2024

  • Reviewed: 16 March 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, clean and pleasant rooms. We will definitely be back. And a special thanks to Dave from reception, who was very helpful and accommodating.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Small Classic Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is very kind and helpful, I would also recommend getting the breakfast meal the food is phenomenal

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    excellent stay. friendly helpfull staff. clean room and bathroom. excellent location. would highly recommend this hotel.
    • Leisure trip
    • Family with young children
    • Small Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    the property was clean spacious and we had an excellent room with a balcony.

    Stayed in February 2024

  • Reviewed: 1 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Room with Balcony
    • Stayed 5 nights

    No lobby area

    The room, location and staff were excellent

    Stayed in December 2023

  • Reviewed: 31 December 2023

    10
    A perfect last two days of my 2 week stay in Israel
    • Leisure trip
    • Solo traveller
    • Classic Room with Balcony
    • Stayed 1 night

    Svetlana was amazing when I checked in and very helpful in local suggestions and accommodating a late check out. The location was perfect and the room was exactly what I needed.

    Stayed in December 2023

  • Reviewed: 25 September 2023

    8.0
    Overall we had a pleasant stay.
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 6 nights

    We could have been placed in a room where the balcony was not in full sun (hotel only half full on our arrival). Balcony next best thing to useless as no shade.

    Breakfast: The American restaurant was good. The 'French' restaurant did not offer breakfast! They offered either a sandwich + a coffee OR one croisant + coffee, neither of which is 'breakfast'.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    8.0
    Overall great stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 11 nights
    • Submitted via mobile

    The room is very small as well as the wardrobe… long dresses would not fit properly in there )) although quite modern some renovations would be welcomed ;)

    Great location, great staff, we got an upgrade for a room with a balcony.. thank you for that 🙏very comfortable bed ,great shower pressure, really great home automation ( lighting, climate, curtains).

    Stayed in September 2023

  • Reviewed: 20 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic Room with Balcony
    • Stayed 9 nights
    • Submitted via mobile

    Had the best time! Staff was so sweet and helpful during my stay!!! Would highly recommend to anyone looking to stay somewhere clean, cute, and in a nice area of Tel Aviv. Thank you to Maria for being so helpful during my stay!

    Stayed in August 2023

  • Reviewed: 2 August 2023

    10
    Was wonderful
    • Leisure trip
    • Solo traveller
    • Small Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't get a reservation for the restaurant it was all booked. It looked amazing!

    Location was perfect!

    Stayed in August 2023

  • Reviewed: 25 June 2023

    9.0
    Very accommodating
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Property manager and the service

    Stayed in June 2023

  • Reviewed: 19 May 2023

    10
    great hotel centrally located- staff upgraded me n went above and beyond when a late check out was needed
    • Leisure trip
    • Solo traveller
    • Small Classic Room
    • Stayed 4 nights
    • Submitted via mobile

    n/a

    new, clean, boutique hotel

    Stayed in May 2023

  • Reviewed: 11 May 2023

    10
    Perfect
    • Leisure trip
    • Group
    • Classic Room with Balcony
    • Stayed 8 nights

    all was Perfect

    everything was Perfect Keep this way!!!!

    Stayed in April 2023

  • Reviewed: 18 April 2023

    10
    Very good location and customer service of staff was excellent.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The carpet in the hallway is kind of filthy and old.

    Breakfast was always 👌 the best. The front desk service was very helpful and wears a smile all the time.

    Stayed in April 2023

  • Reviewed: 11 March 2023

    10
    Great
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower wasn't so clean.

    Very friendly staff that helped us with anything we asked for and also they upgraded our room to a bigger one with a balcony. The room was very comfortable and the hotel is in a great location.

    Stayed in February 2023

  • Reviewed: 6 March 2023

    9.0
    We had a great weekend in the heart of Tel Aviv, felt like a brief escape abroad.
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 3 nights

    The room was lovely, with a small and very comfortable terrace. Clean and lovely bathroom, comfortable bed, great view of Tel Aviv skyline. The location is superb and the breakfast at Nola Caffee next door is great.

    Stayed in March 2023

  • Reviewed: 5 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Dusty room

    The staff, location, the upgraded room

    Stayed in March 2023

  • Reviewed: 8 January 2023

    9.0
    We enjoy very much our stay, we found very nice people and the service was excellent.
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The room space is a little small but maybe there are other layout solution with a larger surface.

    The location is fantastic, the Hotel is like a small structure very nice and we had a double location choice for breakfast with two option: American or more European breakfast.

    Stayed in January 2023

  • Reviewed: 16 December 2022

    9.0
    Comfortable stay in a nice area of Tel Aviv
    • Leisure trip
    • Couple
    • Classic Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    - This is a boutique type hotel so everything is very small, including the rooms, which was fine for us but it needs more places to put your stuff on, like shelves, little tables, something in the bathroom etc. - On our first night there was some construction going on outside (they were working on the new subway lines from what we understood) and the sound in the room was quite loud due to no proper soundproofing. - A few times, in the middle of the night, the shower started dripping all of a sudden, even though it was properly turned off, and it was loud enough that it woke us up. We couldn't stop it so we placed some towels right underneath to cancel the noise. It would stop on its own after a while but still, quite disturbing.

    - Clean, modern rooms - Located right on Dizengoff street near bars and restaurants which made going out in the evening very convenient - Breakfast is not served by the hotel, instead you get vouchers for two breakfast spots right next to the hotel, both were great (one has American style breakfast and the other super tasty sandwiches).

    Stayed in December 2022

  • Reviewed: 3 December 2022

    8.0
    Good hotel l but don't use the safety box
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 5 nights

    Unlickily in the last day I have realized that some one steal about 600 Sheckle from the safe box. The host just answered that was impossible. Be aware.

    Stayed in December 2022

Showing 1 – 25

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