3, rue du Maire Kuss, 67000 Strasbourg, France
#29 of 89 hotels in Strasbourg
Guests' ChoiceBased on 311 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
9.3
Value for money
8.3
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Jan
AustraliaLovely hotel near train station. Free water and coffee in lobby
Stayed in June 2024
Reviewed: June 2, 2024
Daniela
ChileLocation was fantastic. Super close to the train station (you can take a train to the airport from there). It was also close to Petite France. The staff were accommodating and kind.
Stayed in May 2024
Reviewed: May 27, 2024
Corine
IsraelNothing
The room the kindly staff the location And the perfect breakfast
Stayed in May 2024
Reviewed: May 27, 2024
Maggie
United States of AmericaElevator was out of commission for one day. But they fixed it the next day. I was on the top floor, a good hiking exercise.
Walkable from Strasbourg train station and all interesting sites. My room is on the top attic , has a sloping wall, it fits a small person like me. It has a view , it is quiet, bed is comfortable. Cleaning service daily.
Stayed in May 2024
Reviewed: May 21, 2024
Emanuele
ItalyAir conditioning was off.
Midway between the station and the city centre, very handy.
Stayed in April 2024
Reviewed: May 18, 2024
Richard
United States of AmericaNothing!
The hotel was clean with modern features. The sparkling water and detox water in the lobby was a bonus. Breakfast was amazing with many choices of pastries, cereals, fruits, even omelettes and quiche! The staff were very helpful and able to assist us in our travel plans. The location was perfect, a close walk to the train station in one direction and an 10 minute walk to Petite Venice and the Cathedral in the other direction. We were very happy with our 3 night stay at Mercure Strasbourg and would highly recommend it!
Stayed in May 2024
Reviewed: May 2, 2024
Ivo
FranceThe rooms were a bit small.
The hotel was well located close to the train station and on a very short walking distance from the old center of town.
Stayed in February 2024
Reviewed: April 30, 2024
Ruxandra
BelgiumRoom at the top floor was extremely small without lighting on the ceiling
Staff location bathroom
Stayed in April 2024
Reviewed: April 28, 2024
Almendral
LuxembourgEverything
Stayed in March 2024
Reviewed: April 6, 2024
Eug_g
AustraliaAmazing hotel with outstanding customer service. The hotel is very clean and fresh, located only a few minutes' walk from the central station and the town center. I arrived early in the morning and couldn't check in as the room wasn't ready. However, the staff were incredibly accommodating. They offered me coffee, water, and a place to change. When I finally checked in, I was delighted to find a chocolate bunny on my bed, as it was Easter weekend. Later that day, I wanted to attend a football match, and one of the staff members, Soraya, went absolutely out of her way to help me book the tickets. If the management of this hotel is reading this review, Soraya deserves a huge pay rise.
Stayed in April 2024
Reviewed: March 31, 2024
Daniel
SwitzerlandEverything top.
Stayed in March 2024
Reviewed: March 14, 2024
Inês
BelgiumThe tea didn’t taste good (maybe was the kettle that had any cleaning substance that then passed to the water).
The location is excellent and the staff nice! The water was always available to fill in our own bottles or the ones from the hotel, which is very convenient (and ecological).
Stayed in March 2024
Reviewed: March 4, 2024
Linda
FranceExcellent location. Lovely friendly staff. Great restaurants and bars nearby. Enjoyed baan thai restaurant and Adamsons irish bar.
Stayed in March 2024
Reviewed: March 1, 2024
Jaime
United KingdomI like everything but the room was small but enough.
location was nice
Stayed in January 2024
Reviewed: February 22, 2024
Jk
AustriaI didnt like the paper cups instead of mugs or glasses, it's not sustainable and not healthy. it would be so easy to improve this and choose better solutions for humans and our environment.
Perfect location to explore Strasbourg, especially if arriving by train. Nice breakfast, friendly personnel, room is small but sufficient for a short stay.
Stayed in February 2024
Reviewed: February 15, 2024
Ali
TurkeyNothing
Location, breakfast buffet, friendly staff
Stayed in February 2024
Reviewed: February 7, 2024
Phitnada
ThailandNone
The location is not too far from both the train station and the old town. The hotel is very nice. They offer water station with refill bottle. The room is little bit small but I can make it work. Lots of storages, shelves and wardrobe for your belonging. The room and bathroom is clean and bright. The breakfast is really nice. Love that they have orange juice machine.
Stayed in January 2024
Reviewed: February 5, 2024
Pao-chang
GermanyI like everything this hotel has offered. Nothing to complain :)
I have to say this hotel is so wonderful!! Its location is just a 5 min walk from the train station and so close to the old town. From here one can easily reach the beautiful town. The staff is extremely helpful and attentive. The service is great!!! The breakfast was also lovely. I really have nothing to complain!! Would definitely stay here again next time!!! Thanks again for this wonderful experience!!
Stayed in February 2024
Reviewed: February 3, 2024
Glyn
GermanyThere are many hotels close to the station and this is a safe bet! Walking distance to the station. Easy. Easy check in and room small but cosy for 1 person. Nice to have a kettle in the room. Mercure is trying to be sustainable and this is a positive step. Nice to have water in the lobby (bring a flask),, coffee and there is even a small gym. Breakfast was good with freshly squeezed orange juice. My TV wasn't working and lady in reception helped immediately and offered a new room. Room was quiet. Will stay again!
Stayed in January 2024
Reviewed: February 1, 2024
Ksenia
Germany-
Perfect location to explore the old town and it’s also just a few minutes away from the train station. Our room was facing the backyard and it was very quiet. Nice room overall (even though pretty small). Comfy bed and there was even one softer and one harder pillow for each person which was really nice!
Stayed in January 2024
Reviewed: January 28, 2024
Eugene
GermanyIt was very clean
Stayed in January 2024
Reviewed: January 22, 2024
Jodie
AustraliaVery limited in selection . High in carbs and processed meats .
Stayed in December 2023
Reviewed: January 19, 2024
Roy
United States of AmericaTV program selection was very limited. Surprised there was not access to a better selection of programs in English. A further walk to the center of the old town than we had expected.
Incredible—and very popular—breakfast. The hotel room was large, well appointed. Staff was quite helpful.
Stayed in December 2023
Reviewed: January 11, 2024
Aatishya
United KingdomThe rooms could be warmer in the winter. It got chilly despite cranking up the heater
Excellent location, friendly staff and very clean rooms! I really enjoyed my stay
Stayed in January 2024
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