high price, wifi fails; Arrival at the hostel via hills

Good staff and amenities

Stayed in June 2024

Top bed was very hard to get into and out of. There was a metal railing that made it so difficult to get in and out.

Reception, restaurant and the bathrooms were very clean. The room was spacious and made it super easy to pack and unpack my stuff.

Stayed in May 2024

Lockers didn't lock without a thick travel lock. Not suitable for smaller locks. Bed can get quite warm in the evenings

Beautiful, modern facilities in a gorgeous neighbourhood, walking distance from any of the sites and scenery. Privacy curtain is lovely, with ensuites in the room. Easy to meet people in the shared kitchen or at the restaurant. Place to leave bags between check-out and travel.

Stayed in May 2024

It was towards the top of a very steep hill - I was glad I wasn’t dragging heavy luggage. Not a complaint - just something to be aware of. If you have older bones (🙂) or a label of flexibility - request the bottom cube!!!!

Friendly staff. Clean bathroom. Lovely communal gatherings in the evening where you could partake as little or as much as you wished. Good soundproofing

Stayed in June 2024

Is really good hosted in Lyon

Stayed in June 2024

The mattress felt rubbery, a little higher quality would’ve perfected the stay. 💕

The hotel is stylish, clean and lively. There was events in the lobby / restaurant area connected to a spacious courtyard. The rooms were minimalist and fashionable, especially the bathroom convinced.

Stayed in May 2024

The bicycle racks in the courtyard are in the open, so bring a cover or risk you gear getting drenched if it rains.

Not much to complain about regarding the stay itself!

Stayed in May 2024

Everything

Everything

Stayed in May 2024

Lyon comprises of a wonderful urban site. With so much sprawling throughout the metropolis, as well as adjacent areas (such as Villeurbane), having wonderful printed maps (which are sufficiently detailed, but facile for most visitors to follow) would be great. You have limited supplies of those. Hopefully, you have more of them. However convenient the Internet services are, those Internet systems run into issues. Visitors from Britain, United States and East Asia often have only domestic services, necessitating them to use the WiFi at hostel. Elsewhere, the WiFi usually run into issues. Thus, having printed copies of maps of Lyon would be great.

I enjoyed the wonderful associates (staff members/ employees). Their endeavors enhance the service qualities for the visitors, as well as for me. In fact, they help me with WiFi uses. I greatly appreciate them for helping the visitors (who book the nights to stay there) to procure essential services. Helping them to print key documents from WiFi and accommodating the needs of current young adult families with young children (under 10 years-old) comprise some of these key services. We appreciate your special evening gathering events. Some of your associates (employees/ staff members) procured wonderful cocktail drinks (such as rums). I thank them for those worthwhile services, which many visitors and I gladly paid for them. I thank you all for Free Breakfast included, on behalf of visitors (who book to stay at your site for several consecutive nights).

Stayed in May 2024

Everything was great. Wifi could be better and the beds were not that comfy, everything else was great.

Stayed in April 2024

nothing

Brand new equipment, the staff has a constant smile

Stayed in May 2024

-The breakfast wasn`t really good, there was always something missing and the staff took a long time to bring it The rooms are not well -Rooms are not well soundproofed. The surroundings are not noisy, but if someone is loud in the corridor (for example children shouting early in the morning), then you can hear everything in the room.

-Super friendly staff -Nice and vibrant common area -Good location -Hotel is new and clean -Spacious bathrooms

Stayed in May 2024

Everything was super good!

Stayed in March 2024

I have to wait for someone to return the hairdryer. They only have 2 hairdryers Narrow corridor to my bunkbed. I have to bring my own lock for locker My food got stolen and they failed to find the culprit. Lift is long wait.

Staffs. Fast response to complaints and take it very seriously. Large locker. In room toilet and bathroom and clean.

Stayed in May 2024

This is easily one of the best hostels in the world. Each staff member is super kind and in contagious joyful spirits from check in to check out 💞. Thank you so much for everything - 10 +++💖. Beds were lovely cosy and comfy and had great privacy with the curtains provided at the end of the bed and all areas in the hostel were spotless clean. Breakfast was very nice (I chose express breakfast) Fabulous hostel in Lyon and the hostel has great facilities - also a luggage storage. Would love to stay here again in the future and highly recommend Pilo Hostel.

Stayed in May 2024

The beds are quite loud and also had travellers 50+ in my room despite the age cap of 30- something theoretically being in place (which just felt a bit awkward). The place lacked a bit of hostel atmosphere even in common areas.

Quite nice standards of the rooms, a lot of events, good cafe downstairs. Very helpful staff!

Stayed in April 2024

The distance between bus top and hotel little bit far and so many stairs

Stayed in May 2024

Nothing.

Clean & Modern. Good cafe downstairs and great laundry facilities for hotel guests. They also upgraded up for free.

Stayed in May 2024

bed was not design properly, it was so hard to get up and out from the bed. in japan capsule bed are very comfortable.

good ambiance and facilities

Stayed in April 2024

The bed was huge, and even if the kids slept with us, we were super comfortable!

Stayed in April 2024

Sometimes the room was a tiny bit noisy from the machinery

Very accessible, friendly, spoke great English, had a great restaurant and bar

Stayed in April 2024

Some cards are not accepted. Check in might be way faster.

Nice staff, clean rooms.

Stayed in April 2024

None.

The hostel was absolutely people friendly. Great hippie vibe. Safe. Helpful. Answer all my questions. Great for writers and poets! I was able to finish up a writing submission on time.

Stayed in April 2024

Modern hotel, with a lovely view from my room. Convienient with a restaurant at the property, as well as a kitchen, loundry facilities and a room for working. Kitchen staff was especially welcoming and nice.

Stayed in April 2024