Guests must show a photo identification and valid credit or visa debit card upon check-in. We will copy the cards and pre-authorize the bank card for security. Please note that the name on the photo ID and the bank card must be the same.

For guests who don't have a valid bank card under the ID's name, a cash damage deposit of NZD 350 is required. The deposit will be refunded subject to an inspection of the property.

Please note that this property may reject the stay if the guest does not have a valid photo identification card.

If a third party makes the reservation, a formal email with the party's photo ID/bank card information and authorisation will be requested.

A 3% surcharge fee applies for credit card payments.

All special requests are subject to availability, and additional charges may apply.

Our onsite restaurant is in different ownership and operates in a limited time frame due to COVID. Please contact Platform 8 for more details regarding the dining.

Our breakfast is packed-up food delivered to the guest room, including toast, yogurt, fruits, etc.

Due to COVID, the housekeeper will not enter and clean the guest room staying more than one night to reduce the close contact. Guests can still request this service from the staff or have supplements like tea/coffee bags, toilet paper etc., at the reception.

This property is taking steps to help protect the safety of guests and staff in COVID. Please follow the COVID safety code in the building.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

예상 도착 시간을 Grand Central Serviced Apartments에 미리 알려주세요. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다.

숙소 도착 시 손해 보증금(NZD 100)을 지불하셔야 합니다. 신용카드를 통해 지불하실 수 있습니다. 체크아웃 후 7일 이내에 환불 받으실 수 있습니다. 숙소 측에서 객실 점검 후 이상이 없을 시 손해 보증금 전액을 신용카드를 통해 돌려드립니다.