Set in Hangzhou and with Wushan Square reachable within 2.7 km, UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake offers concierge services, non-smoking rooms, a fitness centre, free WiFi and a restaurant. The property is situated 7.3 km from Hangzhou East Railway Station, 7.5 km from Lingyin Temple and 11 km from Xixi Wetland. The accommodation features room service, a 24-hour front desk and organising tours for guests. The units come with air conditioning, a TV with cable channels, a minibar, a coffee machine, a shower, free toiletries and a desk. The rooms come with a safety deposit box, while certain rooms will provide you with a terrace. At the hotel every room includes bed linen and towels. Remnant Snow on the Bridge in Winter is 1.8 km from UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake, while Bai Causeway is 2 km away. The nearest airport is Hangzhou Xiaoshan International Airport, 27 km from the accommodation.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hangzhou, this hotel has an excellent location score of 9.6


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.7
Comfort
8.9
Value for money
8.6
Location
9.6
Free WiFi
6.3
High score for Hangzhou
Low score for Hangzhou
Select topics to read reviews:

See what guests loved the most:

  • Christine
    Germany Germany
    Allowed me to check in at 9am with no extra charge. Very near subway station on the line directly to Huzhoudong station.
  • Jonathan
    Singapore Singapore
    Facilities are top notch for the modern day traveller and they have a laundry room with gym. The Metro is right at the doorstep. Take direct Line 1 from Hangzhou East Station to here in about 20mins.
  • Yi
    Singapore Singapore
    Hotel staffs are friendly and the hotel is conveniently located outside a metro station. There's also a mall with many food places opposite the hotel. Room was clean and spacious too!

Hotel surroundings

Restaurants
1 restaurant on site

  • 逸餐厅
    • Cuisine
      Local
    • Open for
      Breakfast

Facilities of UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Chinese

House rules

UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card UnionPay debit card JCB Cash UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake

  • UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness

  • UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake is 1.1 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake has 1 restaurant:

    • 逸餐厅

  • Check-in at UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake is from 14:00, and check-out is until 12:00.

  • Room options at UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake include:

    • Double
    • Twin