Location, staff, room

Stayed in May 2024

The vallet was unorganized and the wait to get your vehicle when you called for it was excessive.

The location was great. It’s a very pretty hotel. Plenty of Elevators. I liked the staff assistance getting settled upon arrived and getting luggage out and packed in vehicle when departing.

Stayed in May 2024

It was on the street . Hard to merge with busy traffic . Valet was 10/10.

The property was BEAUTIFUL! Clean and refreshing . Great view of the crew docks & down town .

Stayed in May 2024

A bit difficult for DoorDash to drop off our food as the street was blocked off when the arena nearby was exiting traffic from a game. Not a well marked area either to find the building. Wish there was better signage, however our Lyft driver ok and figured it out. I would say the only thing we disliked was we struggled with the coffee machine. We were used to our kuerig and k cups and struggled with whatever the heck brand was in the suite so we ended up forgoing the in room coffee and ended up grabbing Starbucks at bayside.

I loved the safety of the elevator requiring a scan code for guest use only. The complimentary cereal and muffins for breakfast were fantastic. The facilities were incredibly clean and beds were comfortable. Literally only a 10 minute walk to Bayside shopping district where we ate at Bubba Gump Shrimp restaurant and Hard Rock Cafe. In the opposite direction was a McDonald’s but I would not recommend it as it was dirty and very poor service. Hotel was so clean and trendy. We paid for only a 2 bedroom suite and were delighted to find out we were upgraded to a 3 bedroom suite ! We had the best view from the 31st floor. Beds were comfortable and no odor in the room and everything was clean and the rain shower shower head was heavenly! We used the laundry and dryer which was convenient before getting on our cruise. Kitchen area was nicely stocked if you wanted to cook your own meals. Tv had lots of options including Netflix and the hot tub and pool were absolutely fantastic and a wonderful way to unwind after a busy day exploring Miami. We didn’t use the workout room but it looked like a lot of fun with newer equipment and the pool area was so clean and had a great view of the city and ocean . We enjoyed watching the ships out at port. Complimentary cereals and muffins for breakfast were a great addition and the little bar to grab a cocktail was fantastic also. Perfect hotel for a week or just a weekend stay. I will 100% return next time we take a cruise out of Miami as we were literally so close to the port and just used Lyft to the Port of Miami. We walked to bayside and the area was easy to get around close to a lot of places. Staff were amazing and always helpful! Magical Miami stay!

Stayed in April 2024

Everything was great

The staff where great and the environment was clean

Stayed in May 2024

Parking is valet only, and the only entrance is on a very busy street. Once you're in requesting valet is simple, but the busy traffic on that street makes the area a little challanging to navigate.

The room was perfectly sized. Amazing view, coffee maker made one of best home made coffees I've had. Pool and jacuzzi were great. I love that the gym was available 24/7 and got to work out with an amazing view. Will likely book again.

Stayed in May 2024

Everything was great. Nothing I didn't enjoy.

Staff very attentive and accommodating. Best Customer Service in the area.

Stayed in May 2024

A very long wait fir valet parking to return our car.

Not a bad location. Some local restaurants nit far away.

Stayed in May 2024

Location, friendliness of the staff, very nice room

Stayed in May 2024

N/A

The pool and the view from the balcony

Stayed in May 2024

The highly rated restaurant will open soon!

Best gym at any hotel. Exceptional views. Fantastic free breakfast on the pool deck! Close to downtown, the home court for Miami Heat is across the street and right next to port of Miami!

Stayed in May 2024

The only thing I didn't like the hotel could not have changed and that was inconsiderate guest that were very loud even at 1 in the morning. The restaurant not being open was a slight inconvenience.

The hotel and location was perfect. It will be awesome when they get the restaurant open.

Stayed in May 2024

noise from air conditioning

The view is amazing. Staff was very friendly.

Stayed in May 2024

When you are booking, pay attention for the deposit article, it could be indicated in several places so that we can count on the deposit, which will be returned 1 week after departure.

The view was amazing from the huge windows. Our studio was really comfortable.

Stayed in May 2024

Nothing, great experience.

Great facilities (two pools), very well decorated, size of rooms. Staff was super friendly.

Stayed in May 2024

Everything was great for our short stay

Great location, views, and customer service. Thank you!

Stayed in May 2024

Absolutely wonderful

Stayed in May 2024

Nothing

45th floor, What a view!!! Everything was great.

Stayed in March 2024

How updated and modern the room was. The layout was perfect. When you entered the hotel the it smelled devine. The technology of the elevator was top notch.

Stayed in May 2024

View, pool, gym, valet parking, location. All is good

Stayed in May 2024

N/A

Location, amenities, rooms, pool area.

Stayed in May 2024

Amazing hotel, and a beautiful pool and gym! Ruham at the desk an amazing person, helped me a lot and I also gave him a haircut on the way. Thank you, I will definitely come back again

Stayed in May 2024

Super

Stayed in May 2024

The room was super nice

Stayed in May 2024