Neighborhood is a little gritty

Clean, spacious, comfortable, pretty. I loved the kitchen, full living room and bathtub. Best place I’ve stayed in downtown LA

Stayed in May 2024

I can't fault this place. I mean, you're in DLA, so you're going to see a few homeless people around but they were harmless.

Highly recommended this hotel to stay in DLA. The security and staff were so friendly and helpful. It had everything we needed, a self-contained unit. The only thing missing was a microwave, but that wasn't a big deal because we didn't need it. We stayed in a queen suite, where my mum slept in the queen bed, and I turned the folding chair into a bed in a separate area that could be closed off to create a separate room. The suite had 2 bathrooms, which was very convenient as we each had our own. It was an 18-minute walk to Crypto Arena and a short distance to grocery stores. There were many restaurants and food trucks nearby. We parked our car on S Olive Street, just a 3-minute walk away, and the parking attendant was lovely. It cost $30 for overnight parking, but we chose this spot because the exit time the next day was 11 am. Thank you, Sonder, for a wonderful stay. We loved it and would definitely stay again.

Stayed in June 2024

N/A

Everything, the spaciouis, is very nice

Stayed in June 2024

Everything is PERFECT. It goes way above my expectations. The kitchen is equipped with everything I need, there’s laundry in the room. The room is very spacious, nicely decorated and beautiful. You can hear the sirens quite loudly but that didn’t bother my sleep. The common space for resting is extraordinary.

Stayed in May 2024

A bit of city noise, but they provide ear plugs to help you sleep ;)

VERY comfortable rooms with great views. Superb location with excellent amenities within walking distance. Very helpful and friendly staff helped with early check in. Suite had everything you'd need, very spacious and bed was really comfy

Stayed in June 2024

Check in wasn't until 4pm but they did have a luggage storage to store bags and a lounge area to chill. Didn't feel super safe in the surrounding area.

Room was clean and comfortable, hotel was well equipped and staff were friendly and helpful. Overall loved this hotel!

Stayed in May 2024

A bit noisy during the night because it’s downtown and lots of homeless people are up to something and police sirens don’t stop but that’s why they give you ear plugs haha

Extremely clean, spacious, good security and friendly staff

Stayed in June 2024

the area is not safe enough but fine if you ready for this experience or have the car, taxi.

so clean , so comfortable.

Stayed in May 2024

Area is rife with homelessness, obviously beyond the control of Sonder, but worth bearing in mind. The hotel is on a block of West 7th Street currently closed off to traffic and we were not easily able to find it when we arrived at 10 at night. My only criticism is that I would have appreciated a text or email to forewarn me.

Spacious room with separate living/dining/work spaces. Plenty of communal space/lounge/library and an excellent outdoor area. The essentials cupboard is very much appreciated and extremely useful.

Stayed in May 2024

N/A

Good location, the bed was super comfortable, the gym was better equipped than most hotel gyms, and the luggage storage room was super useful on my last day. The apartment was great, lots of natural light.

Stayed in May 2024

Shower wasn't great for someone with thick hair, but oh well. The windows were thin and could hear people outside partying late at night, very clearly.

Bed was super comfy and the room was nice and spacious. Staff was WONDERFUL, had issues with another hotel that messed up my booking so had ot find somewhere new at 11:30pm and Sonder helped me figure out their no contact app right away.

Stayed in May 2024

Spacious and clean loft with everything you need. Felt very safe.

Stayed in May 2024

Everything was great!

The space is very big and cozy! The location in downtown was great, it also had a payed parking which wasn’t expensive right next to the hotel. Very good place! I’ll book it again!

Stayed in May 2024

None

Great location, spacious room. Good customer service.

Stayed in May 2024

noisy (our appartment was on the first floor with noise from 5 am

great spot, in a nice area of LA, close to public transportation and with a paid parking to leave the car great bedding, really comfortable

Stayed in April 2024

- Noise: It is downtown and noise will be an issue. The sound machine and earplugs are very helpful but the Sonder can do a better job such as replacing the old windows with new double pane windows that can block a lot of the street noise. - Light: The blinds are awkward and do not black out light. Better curtains will do. - App: The app and website need work. I was going to book through the Sonder web page because it was $100 cheaper than Booking.com but it would not go through. So I ended up pay more. Also, during the verification process the app was very buggy. - Online customer support: After reaching out to customer support to bring up the web page problems during booking, they essentially told me too bad and they will notify their IT. More specifically, they did not offer to honor the lower price posted on their web page because I booked via Booking.com. I noted that I tried 3 different browsers to book via the Sonder web page but kept getting stuck forcing me to go to a 3rd party page. The response was sorry and will notify IT. - Rules: If you have rules, enforce them. The place says no smoking anywhere even on the outdoor deck yet people were smoking. - AC: I am not sure the AC was working after the first night. Also, it was very loud. Fix it. - Take it easy with the hallway air fresheners because people have allergies and sensitivities to strong smells. - Add on your listing more options for parking since you do not offer onsite parking. I recommend for future visitors Joe's Parking on 812 Grand Ave across from the Whole Foods (over CVS).

- Location: very central in DTLA, close to bars and restaurants, shopping and the Metro - Facilities: the common areas deck, gym, meditation room and lounge were excellent. Very clean and complete. - Rooms: if you are staying for more than a couple of days these units are perfect. They are fully functional studio apartments where you can cook, do your laundry and comfortably stay longer - Value: beats hotel cost if you consider space and amenities - App use for services was good - Front desk staff always pleasant and helpful

Stayed in May 2024

The windows were dirty, but not a big deal.

Great location. Easy to access. Very spacious accommodation, no complaints.

Stayed in May 2024

Staffs at the hall could be nicer. A smile or just greetings feels more welcoming. Some said, mostly not.

Location, but DTLA is dirty. Accommodation was nicely designed and clean. A lot of space. Sonder app.

Stayed in May 2024

Nothing. It’s gorgeous.

I can’t recommend this property enough. I booked the king suite, but it was such a great price I had it in my head it was a king room. Nope. I was absolutely gobsmacked at the size of what is essentially a two bedroom, two bathroom apartment. Immaculately clean, with a gorgeous, enormous open plan studio for the main sleeping area. I swear it was designed just for me in the style I love. A large fridge freezer, full washer and dryer. It could’ve used a microwave, but really there were plenty of options for dining in the area. The staff were incredibly friendly and helpful to everyone who walked through the door. I got there before my suite was ready so I was directed to the lounge area on the fifth floor. A lovely, huge common area with an outside area. Honestly, everything was amazing about my stay. I will definitely book here again for a longer period when I come to LA again.

Stayed in April 2024

It didn't bother me, but if you're sensitive to noise this location is near busy streets with road noise.

The location was great! My room had everything I needed to enjoy myself away from home. Loved the motion lights when I walked in at night.

Stayed in May 2024

No.

Very good!

Stayed in April 2024

You can definitely hear everything from the street even from the seventh floor. Wish the room had dish soap and sponge.

Booked the 2 bedroom, property was clean. Easy to find. The area was not as bad as I expected. Plenty of food trucks for late night eats. Parked in the lots available near by without any problems. The Hilltop Cafe+Kitchen across the street is a great breakfast spot.

Stayed in April 2024

Not one bad word to say

I really nice place to stay. Will definitely stay here again.

Stayed in April 2024

The room we've got on the 3rd floor was really noisy, as the windows were thin and now quite tight. So it really takes some getting use to. Ear plugs were the only way to sleep. Not sure about the rooms on the other floors, though.

Building and the room are clean and comfortable with a lot of amenities. Check-in and instructions were simple and useful. Friendly staff as well.

Stayed in April 2024