210 O'Keefe Avenue, Downtown New Orleans, New Orleans, LA 70112, United States
#124 of 169 hotels in New Orleans
Guests' ChoiceBased on 548 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
7.9
Staff
8.3
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 28 May 2024
Sabrina
United StatesThe single room was very small, had 2 move.
Randall @ front desk was awesome. The dbl room was soo unique and open, my girls loved it!!! Restaurant was close and delicious.
Stayed in May 2024
Reviewed: 26 May 2024
Ronald
United StatesRefrigerator in the room would have been nice
Great staff
Stayed in May 2024
Reviewed: 13 May 2024
Dowdy
United StatesI couldn't check in early and then when I was allowed to check in I had to wait in line for a long time. For the amount of money I spent for a weekend stay, I expected better service
The location was better than expected. I was within walking distance to restaurants and the jazz festival. I also like the way the room was divided to allow privacy for my stepson
Stayed in April 2024
Reviewed: 12 May 2024
Ann
United StatesGood location to our activities. Friendly hosts.
Stayed in May 2024
Reviewed: 30 April 2024
Sabrina
United StatesI was placed in a handicapped room right by the stairwell. I could hear people coming and going about their day or night. It didn't have a stable chair for me to sit comfortably when preparing to get dressed. I missed not having a refrigerator available in the actual room.
The fact that location was in walking distance to Canal street was a plus. It was great because once you left the main streets it was less crowded and nosey.i
Stayed in April 2024
Reviewed: 30 April 2024
Fulvio
Italyi don't like the sink out the bathroom
Stayed in April 2024
Reviewed: 29 April 2024
Isamar
United StatesThat our room had no windows, girls at the front could have done a better job of explaining how the valet worked, and they were nice but the could have been more inviting.
The entrance of the bar looked nice and I liked how it had all the games! Nice atmosphere!
Stayed in April 2024
Reviewed: 24 April 2024
Patricia
United StatesNa
Na
Stayed in March 2024
Reviewed: 14 April 2024
Nesha
United StatesThe the trash running over in front of the place it wasn't their fault
The staff was great very helpful
Stayed in March 2024
Reviewed: 14 April 2024
Chelsey
United StatesMost of the staff is lazy, the phone is hardly answered no matter what time of day you called and everyone says “I’ll let my manager know” when an issue is presented. Valet service was horrible!
Hotel was beautiful and located in a great location.
Stayed in March 2024
Reviewed: 14 April 2024
Sepideh
United StatesHotel was walkable to just about everything.
Stayed in April 2024
Reviewed: 13 April 2024
Kanessa
United StatesI didn’t get my deposit back
Stayed in March 2024
Reviewed: 13 April 2024
Quinneshia
United StatesThere wasn’t a microwave in the room one was in the lobby for use
I loved the location and how clean & refreshing the hotel. Smelled and the welcome drinks were 10/10
Stayed in April 2024
Reviewed: 12 April 2024
Burrell
United StatesIt was exactly as advertised and the staff was great.
The hotel was nice and clean. They also had fun games in the bar area which were great to pass time during a bad weather day.
Stayed in April 2024
Reviewed: 8 April 2024
Melissa
United StatesThe shampoo attached to the wall was so old it had separated and didn’t even lather. They did not provide a bar of soap which would have been nice. you can tell they sweep the floors but do not mop as my feet would be dirty walking around just out of the shower. I wish there had been a closet or small chest of drawers to hang/put away clothing instead of leaving it in the suit case the entire trip.
Our room was nice and clean! They refreshed our towels and made our bed daily which was nice! Staff were great and accommodating! It was very nice to have a hand held steamer in our room and ironing room as our clothes became a little wrinkled. We were in town for a wedding so they came in handy! Would stay here again.
Stayed in April 2024
Reviewed: 4 April 2024
Anna
United StatesI was charged an extra $25 fee and I’m not sure why. I called the Hotel and inquired about this and was told I would get refunded. No refund I had to call my bank to refund me, I hate booking hotels because of this specifically. I’m always carful to double check
Staff was nice
Stayed in March 2024
Reviewed: 2 April 2024
Kyra
United StatesOur room wasn’t ready when we arrived which was disappointing since we flew out of state. However, we understood because we went during Mardi Gras and it was completely booked out!
The staff was extremely nice, I liked the variety of drinks and snacks at the bar/lobby, and it is at a very convenient location! We were walking distance from Canal st., Bourbon st. and just about every Ave. around there. The drive was also 12-17 mins to other areas we found.
Stayed in February 2024
Reviewed: 22 March 2024
Zoe
United StatesThe smell/air freshener in the lobby was too strong. Could smell it even a block down the street.
The location, the amenities, the free drink tokens, how hot the water got.
Stayed in March 2024
Reviewed: 21 March 2024
Alison
United StatesAc didn't cool the room, stayed around 70 the whole time which wasn't bad but was hard to sleep without a fan or cool air.
Staff, games, coffee, large room.
Stayed in March 2024
Reviewed: 19 March 2024
Jamal
United StatesThere was a smoke and co alarm right over the bed that blink all night
Stayed in March 2024
Reviewed: 13 March 2024
Jumorius
United StatesThere is no house keeping and didn’t refresh towels in the room, no ironing boards, and hot water wasn’t all of that
I love the look of the property it was different, very clean
Stayed in March 2024
Reviewed: 13 March 2024
Monica
United StatesParking situation.
Location
Stayed in March 2024
Reviewed: 12 March 2024
Michael
United StatesHow long it took to get a drink at the bar. Too much of the employees were talking and laughing with eachother to pay attention to the guest wanting to order.
Jerome was awesome and very understanding.
Stayed in March 2024
Reviewed: 9 March 2024
Janette
United StatesNot a fan of the Moxy decor or that fact they don’t offer a complimentary breakfast. Moxy is not my first choice in the Marriott line of hotels.
Location was great! The room was very clean and beds very comfortable. Room rate was higher than usual due to Mardi Gras, but we were happy to get a room in downtown.
Stayed in February 2024
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