3920 Colonnade Parkway , Birmingham, AL 35243, United States
#11 of 95 hotels in Birmingham
Guests' ChoiceBased on 148 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
10.0
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End of dialog contentReviewed: 27 May 2024
Peggie
United StatesExtra items for the bed should be delivered to the room or in the room. Guest should not have to seek out these amenities. Also the phones in the rooms are rigged so one can not call the front desk or reach any other services. Good thing I grew up with a house phone and new how to unscramble the puzzling wire set up.
Nice and clean property
Stayed in May 2024
Reviewed: 24 April 2024
Kandese
United StatesCheckout time
Comfortable
Stayed in April 2024
Reviewed: 22 April 2024
Soukanya
United StatesN/A
Very nice!!! Perfect location!! Walking distance to food with several options!!! Would definately stay again!!!
Stayed in March 2024
Reviewed: 19 April 2024
Diana
United StatesI like the location , close by restaurants
Stayed in March 2024
Reviewed: 8 April 2024
Monica
United StatesThere were stains on the curtains and chairs in our room.
The staff was outstanding. At the checkout my daughter had forgotten items in her room (twice🙄🫣)and locked the keys inside. The person at the front desk didn’t hesitate and helped her by giving her an extra key the first time and walked with her to the room the second time. Thank you so much. Location is perfect. Breakfast was good.
Stayed in April 2024
Reviewed: 29 March 2024
Lucas
United StatesIt looked nice and in a good area.
Stayed in March 2024
Reviewed: 5 February 2024
Holly
United StatesBreakfast was great. Good location,!
Stayed in February 2024
Reviewed: 1 February 2024
Dorothy
United StatesIt was surrounded by other Hotels and no attractions within walking distance.
Soon as I walked through the doors the smell was amazing. I love it!
Stayed in January 2024
Reviewed: 27 November 2023
Malia
United StatesStaff was super friendly and helpful. They were able to get us an early check in. The room was clean.
Stayed in November 2023
Reviewed: 26 November 2023
Danitra
United StatesThe handicap tub shower combo did not work. Water barely came out of the shower head but continued to run out of the faucet.
The staff was extremely friendly and kind
Stayed in November 2023
Reviewed: 28 October 2023
Camden
United StatesCustomer service was great! Thanks Daniel!
Stayed in October 2023
Reviewed: 27 September 2023
Gerry
United StatesCoffee maker in room was cheap and did not yield flavor we desired.
Daniel checked us in. He and staff were friendly and courteous. Rooms were spacious and comfortable. Loved the kitchenette and opaque curtain. Excellent breakfast and coffee. We love Home 2 Suites. Great value!
Stayed in September 2023
Reviewed: 10 September 2023
Katarzyna
United StatesOutdoor pool was closed.
Friendly stuff
Stayed in August 2023
Reviewed: 22 June 2023
Katie
United StatesThe pool smelled like a sewer
Stayed in June 2023
Reviewed: 26 March 2023
Joy
United Statesnothing . except there was lipstick left on a cup that I almost used .
great location, comfy beds, nice rooms, beautiful grounds !
Stayed in March 2023
Reviewed: 20 March 2023
Shayla
United StatesThe hotel was very neat and clean. I will definitely be staying here again.
Stayed in March 2023
Reviewed: 2 January 2023
Rickey
United Stateseverything was amazing
it was by far the nicest rooms of any hotel I’ve ever stayed
Stayed in January 2023
Reviewed: 1 January 2023
Brandon
United StatesWater pressure was worst I’ve ever had in a hotel. Should have been cleaner.
location
Stayed in January 2023
Reviewed: 27 December 2022
Andria
United Statescould have more fruit during breakfast
clean, well stocked
Stayed in December 2022
Reviewed: 19 December 2022
Sheree
United StatesI don't like the fact that Hilton doesn't provide loyalty credit when using bookings.com. why are they listed as a property on the platform
All good.
Stayed in December 2022
Reviewed: 12 September 2022
Ashley
United StatesClean, smells good, excellent breakfast, beautiful location.
Stayed in September 2022
Reviewed: 12 September 2022
Ashley
United StatesThe bed was soo hard our 2nd visit I could barely walk the next day. Thank goodness we had a heating pad and were traveling and I didnt need to walk much.
Beautiful hotel with gorgeous surroundings. Smells amazing, breakfast was wonderful. We loved this hotel so much we stayed twice. On our way to Florida and on our way back a week later.
Stayed in September 2022
Reviewed: 22 August 2022
Melanie
United StatesThe breakfast was good. They had a good variety to chose from.
Stayed in July 2022
Reviewed: 21 June 2022
Janice
United StatesPlease see other comments above. In addition to that I was adamant in the beginning that I wanted to pay part of my stay in cash at check out. I contacted the front desk to remind them of this prior to 11am on the day and the representative informed me that he had already "checked everyone out". This is unacceptable, particularly because I asked about this when checking in on Saturday. How can you check someone out early?
The room was clean overall however the shower had rust that on it. I think it could have been cleaned better. Also, the bed sheets appeared to not be as clean as they could have been either.
Stayed in June 2022
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