707 Key Drive, Birmingham, AL 35242, United States
#60 of 96 hotels in Birmingham
Guests' ChoiceBased on 769 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.5
Staff
8.3
Value for money
7.6
Free WiFi
7.3
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End of dialog contentReviewed: 9 May 2024
Tyler
United StatesThe breakfast wasn't a whole to choose from.
Room was clean and great customer service.
Stayed in May 2024
Reviewed: 9 May 2024
Stanford
United StatesPictures did not depict the quality of our room. For the price i was very underwhelmed
Stayed in May 2024
Reviewed: 30 April 2024
Michael
United StatesThe shower and the breakfest.
Did not eat the breakfest
Stayed in April 2024
Reviewed: 24 April 2024
Wayne
United StatesBreakfast
Location
Stayed in April 2024
Reviewed: 23 April 2024
Summer
United StatesThe staff didn’t hear me out. I felt like I was dismissed. And my thoughts and feelings where not taking into consideration.
It was clean
Stayed in April 2024
Reviewed: 22 April 2024
Kit
United StatesHotel in disarray and seemed to be having a lot of problems with damage and thievery. Charged a $109.00 damage deposit on check in. Deposit more than room rate??? Very sketchy would not recommend this hotel! Deposit was credited 6 days after the stay.
People at the hotel were friendly.
Stayed in April 2024
Reviewed: 6 April 2024
Charlie
United StatesLocation was very remote from city center and vacation attractions.
Adequate. Bed was comfy. No frills.
Stayed in April 2024
Reviewed: 31 March 2024
Savannah
United StatesThe indoor pool was closed which was the whole point of us staying. Didn’t have many breakfast options, room wasn’t very clean.
Staff was great!
Stayed in February 2024
Reviewed: 20 March 2024
Jeremy
United StatesThe only thing I did not like was the pillows were very hard. I woke up with a very sore neck. It was like laying my head on a rock. Softer pillows would be better.
The breakfast was ok, I had a waffle and my son had cereal. We wanted orange juice but it was out. I was told by another traveler that there hadn’t been any all week.
Stayed in March 2024
Reviewed: 14 March 2024
Karen
United StatesTowels were thin. Tub was slippery and didn't have any mats. I slipped and nearly fell despite being careful. I have a huge bruise on my leg from the way I kicked the side of the tub to regain my balance. The breakfast was laughably bad.
Room was fine. Beds were comfy.
Stayed in March 2024
Reviewed: 14 March 2024
Tawna
United StatesBed not comfortable, breakfast minimal, hallways smelled of marijuana but finding this to be a problem at every hotel. I was charged twice for my stay. Trying to get my money back.
Rooms were clean didn’t hear other visitors
Stayed in March 2024
Reviewed: 10 March 2024
Brooke
United StatesLocation
Stayed in March 2024
Reviewed: 25 January 2024
Drivas
United StatesTub was a little dated. Bed was pretty hard
Staff was friendly! Plenty of shower pressure!
Stayed in January 2024
Reviewed: 16 January 2024
Chad
United Statesi dont like that its soooo hard to get a hold of the front desk, and when you finally do you get hung up on or disconnected immediately. VERY FRUSTRATING.
Stayed in January 2024
Reviewed: 29 December 2023
Craig
United Statesthe breakfast wasnt very little and juice machine was broken. beds was hard.
it smelled good as u walked in and clean
Stayed in December 2023
Reviewed: 12 December 2023
Ll
United StatesOther than water scale stains on the shower head and a rather small bathroom that was the only things I didn’t like.
The area was quiet and clean and I lived it was in a lil pocket.
Stayed in December 2023
Reviewed: 10 December 2023
Lee
United StatesNo protien
Stayed in December 2023
Reviewed: 15 October 2023
Chasity
United StatesBathroom wasn’t the best. Mold on some of the caulk in the bathroom. Some rust in the bathroom as well.
Staff was great. Several people checking in a the same time and the lady at the front desk handled it well! She was very professional and friendly.
Stayed in October 2023
Reviewed: 11 October 2023
Alicia
AustraliaPool wasn't heated
Exactly what we needed for a one night stay.
Stayed in August 2023
Reviewed: 8 October 2023
Bj
United StatesBathroom needs updating. Lady checking me in was struggling. She gave someone a key to my room after she double booked it.
We checked out before breakfast. But coffee wasn’t ready either. Room was clean but needed updating. Tub needed replacing.
Stayed in October 2023
Reviewed: 7 October 2023
Ashley
United StatesThe bed was extremely firm and to me was uncomfortable. That's seriously the only complaint I have.
The room was very spacious which was great for our little one to run out some energy. The pool was beautiful and clean. Breakfast while we didn't take advantage of it looked really good. The check in staff was super friendly.
Stayed in October 2023
Reviewed: 6 October 2023
A
United StatesNot enough staff! Pool being inside could have been cleaner and heated. And a free breakfast should be freshly cooked or better desired on website. Bigger TV!
Clean and fresh
Stayed in October 2023
Reviewed: 30 September 2023
Chuck
United StatesCould have been cleaner and better maintained in terms of maintenance.
Breakfast was ok. Waffles good! Good shower and bed ok Room was dark. Only 2 nightstand lights
Stayed in September 2023
Reviewed: 28 September 2023
Shahana
United StatesI already described it above.
Breakfast was a little disappointing. Besides waffles they should have had scrambled eggs, bacon, sausage etc like other places. The coffee is awful. The few bananas were too ripe etc.
Stayed in September 2023
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