3974 Northwest South River Drive, Miami, FL 33142, United States
#124 of 200 hotels in Miami
Guests' ChoiceBased on 634 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.3
Facilities
8.1
Staff
7.8
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 6 June 2024
Juan
United StatesGood breakfast but with few options
Stayed in March 2024
Reviewed: 5 June 2024
David
New ZealandThe free shuttle service was not up to standard. It was meant to be 24 hour shuttle from and to the airport. We were delayed in Houston because of a storm so we phoned the hotel and shuttle of our delay and they said no problem just call us when you land. We tried calling them several times when we landed just after midnight but no answer. We had to take a $20 cash taxi. Thank goodness because we didn’t know how else to get to the hotel. The late night reception guy said the shuttle guy must’ve been sleeping. Not helpful when we had flown from New Zealand and were super tired and disoriented. We also had problems going back to the airport a few days later at 5am in the morning because the driver had sleep too long. There were several of us waiting this time with tight flight schedules and he finally turned up 15 minutes late.
Proximity to Airport and Breakfast was pretty good standard.
Stayed in May 2024
Reviewed: 5 June 2024
Cindi
United StatesSome staff members were not helpful.
Room was comfortable
Stayed in May 2024
Reviewed: 4 June 2024
Deborah
United StatesAll of breakfast was good. Could have more hot food.🍱
Stayed in May 2024
Reviewed: 2 June 2024
Micchael
United Statesbreakfast was very good and good variety
Stayed in May 2024
Reviewed: 2 June 2024
Leonardo
BrazilNo ice machine is a huge negative point
The location helped me to get to the airport very quickly. That’s a great thing
Stayed in May 2024
Reviewed: 31 May 2024
Margarita
United StatesConfor
Stayed in May 2024
Reviewed: 30 May 2024
Keytchla
Puerto RicoBathroom not clean.
Breakfast and comfy bed.
Stayed in May 2024
Reviewed: 29 May 2024
Joshua
Trinidad and TobagoClean environment, friendly staff. Room was well provisioned and well maintained. Close to the airport was useful.
Stayed in May 2024
Reviewed: 28 May 2024
Catherine
United StatesThe dogs. One pooped on the elevator and the owner did not pick it up.
The whole atmosphere was very nice
Stayed in May 2024
Reviewed: 27 May 2024
Tracie
United StatesIce machines need replacement
Check in and early check in
Stayed in May 2024
Reviewed: 26 May 2024
Nazih
CuraçaoBig room & easy to find
Stayed in May 2024
Reviewed: 25 May 2024
Tyirenda
CanadaThat we had to pay 50$ for early check in. They told us our room was ready and sent us to a room that was still being cleaned and we had to go back to the front desk to advise and get a new room. The 50$ should have been waived as a customer service gesture. However the staff was great overall
Room was great and the facilities were lovely
Stayed in May 2024
Reviewed: 25 May 2024
George
United KingdomOnly issue was distance to shops
Location is a little remote need taxi to get anywhere. Breakfast was excellent
Stayed in April 2024
Reviewed: 25 May 2024
David
New ZealandShuttle from and to the airport service was average. We had a delayed flight coming in so ended up arriving after midnight. We called the 24 hour number for their 24 hour shuttle and no answer. Took a taxi. Then to the airport the shuttle guy was late
Approximately to the airport
Stayed in May 2024
Reviewed: 22 May 2024
Chosewood
United StatesLocation not that great. Very pricey. You get charged an extra $50 if they let you in your room early.
The hotel is great. Rooms are exceptional.
Stayed in March 2024
Reviewed: 22 May 2024
Rafael
DenmarkBreakfast and hotel restaurant. We decided to order food from Uber eats instead
Location, shuttle bus to the airport and swimming pool area
Stayed in May 2024
Reviewed: 18 May 2024
Tina
United StatesConvenience to airport. Clean room. Loved happy hour and the breakfast
Stayed in May 2024
Reviewed: 18 May 2024
Ronald
United Kingdomnothing not to like
Free shuttle to hotel, good breakfast, shuttle to port at an extra charge
Stayed in April 2024
Reviewed: 18 May 2024
Angela
United StatesNot enough rags in our room
Breakfast and happy hour with the complimentary drinks were the best. The two lady bartenders were amazing
Stayed in May 2024
Reviewed: 17 May 2024
Annette
United StatesThe beds weren’t that comfortable. The toilet is really low. I assume it was done that way for children. Would have preferred a hand held shower
It was close to the airport. The breakfast was satisfactory. We had a nice meal, in the restaurant, but it’s a little expensive
Stayed in May 2024
Reviewed: 17 May 2024
Wiltshire
BarbadosLack of variety at breakfast
Fresh fruit and superb omelettes
Stayed in May 2024
Reviewed: 16 May 2024
Sandra
United StatesLiked everything. Comfortable and clean
Area and being close to Airport
Stayed in May 2024
Reviewed: 15 May 2024
Alexander
United StatesThere was a loud noise all night like rattling pipes. The water turned off in the middle of the shower two nights in a row and then turned back on. The loud planes going over the hotel most of the night and the loud train.
The Breastfast was good. Love the omelet station. I also like the complimentary drinks in the evening.
Stayed in May 2024
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