300 Washington Street, Watertown, NY 13601, United States
#7 of 9 hotels in Watertown
Guests' ChoiceBased on 385 hotel reviews
7.4Cleanliness
7.6
Comfort
7.7
Location
8.2
Facilities
7.4
Staff
8.6
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 1 June 2024
Joseph
United StatesThe only thing that I can complain about is that they had small pillows with little support. I am use to king pillows and I stored badly because of it causing a bad night's sleep.
Staff was very helpful and friendly. They all greeted you when ever possible.
Stayed in May 2024
Reviewed: 29 May 2024
Foster
CanadaDog barking, landscaping being down outside our window at 8 am when we wanted to sleep in. The windows are old and need replacing.
Was close to downtown and not far from shopping on I 81
Stayed in May 2024
Reviewed: 28 May 2024
Cheryl
United StatesThe open gatorades in the fridge when I arrived. Bathroom floor should have been cleaner. Not enough towels for 2 people, no wash clothes. No extra toilet paper. Very little on the roll. Not cool.
Breakfast was awesome. Desk Staff very welcoming.
Stayed in April 2024
Reviewed: 21 May 2024
Angela
NigeriaNothing
Breakfast was good
Stayed in May 2024
Reviewed: 22 April 2024
Marion
CanadaSome previous guest obviously was smoking in the bathroom of our room . Reported it to front desk . ( nothing done about it). I’m not the type to take it out in the desk clerk but was very disappointed that nothing was done . Obvious in walking down the upstairs hallway people are smoking in their rooms and more then just cigarettes. 😖
Lobby and breakfast area were nice staff at breakfast was fabulous 😊
Stayed in April 2024
Reviewed: 1 April 2024
Christina
CanadaThe room was dirty- there was what I believe to be chips on the floor in the bathroom and the hair drier was extremely sticky and overall the room just felt unclean
The morning breakfast was great and the staff was very friendly and helpful.
Stayed in March 2024
Reviewed: 25 February 2024
Sarah
United StatesBreakfast could have been better and the lighting.
Staff was friendly
Stayed in February 2024
Reviewed: 25 January 2024
Greg
United StatesOlder property but room was clean and Comfortable
Stayed in January 2024
Reviewed: 20 January 2024
Garry
United KingdomRestaurant closed last year but this wasn’t updated on the website. Pool also out of action.
Good sized room, but dated, considerably cheaper than other hotels nearby.
Stayed in January 2024
Reviewed: 7 January 2024
April
CanadaBreakfast was awful
Good location, rooms nice.
Stayed in December 2023
Reviewed: 5 December 2023
Daniel
United StatesThe beds were super uncomfortable
Breakfast accomodations were wonderful
Stayed in December 2023
Reviewed: 23 November 2023
Ron
CanadaBreakfast was great, room was clean staff Jennifer was great
Stayed in November 2023
Reviewed: 8 November 2023
Monique
CanadaThe hotel is a bit dated, but clean.
Staff were helpful and friendly. Priced right
Stayed in November 2023
Reviewed: 29 September 2023
Nancy
CanadaThe breakfast could have been better. The orange juice and coffee were good, but that dining room needs a rethink. It is cold, rather uninviting, and the paint needs a refresh. Something needs to be put on the walls to draw the eye, as there are no windows and the room looks dowdy.
The location of the hotel is convenient and the hotel looks inviting. The service is good, as the people on staff were very helpful and warm. The bed was really comfy, the hotel was quiet and we definitely slept well and were rested and refreshed when we left.
Stayed in September 2023
Reviewed: 25 September 2023
Lisa
United StatesNeeds serious upgrading
Staff was very friendly
Stayed in September 2023
Reviewed: 18 September 2023
Christopher
United StatesRooms were very noise
Close to downtown
Stayed in September 2023
Reviewed: 5 September 2023
Janice
CanadaBathroom doesn’t have a fan , the fridge should have a complimentary water bottle .
The big bed we got , AC worked great and breakfast , the staff at the breakfast was very nice he was very efficient and always had a smile.
Stayed in September 2023
Reviewed: 4 September 2023
Jorge
United Statesthe breakfast, bed
Stayed in September 2023
Reviewed: 24 August 2023
Antonio
United StatesBreakfast was great, especially for traveling with small children. The location was very convenient. The staff was accommodating for my needs (children making a mess and needing extra towels).
Stayed in July 2023
Reviewed: 21 August 2023
Marie
CanadaBed squeeky every time you moved, kept us awake, hair dryer not working, one elevator ice machine broke on 3rd floor, blood on black out drapes.
Breakfast and staff
Stayed in August 2023
Reviewed: 16 August 2023
Philip_montreal
CanadaHallways could do with renovation, fairly drab although room was fine. Exercise room too small, no place for stretching.
Location downtown was quiet and safe and revealed an attractive part of Watertown that we would never have known if we had stayed close to the I-81 as we normally do. Lovely swimming pool, large for a hotel. Good breakfast.
Stayed in August 2023
Reviewed: 14 August 2023
Nadia
CanadaIt was all good
Stayed in August 2023
Reviewed: 13 August 2023
Devin
United StatesThe breakfast area and experience was pretty poor. Really dirty and disorganized.
The room was reasonably clean, loved the Tesla Charger
Stayed in July 2023
Reviewed: 12 August 2023
Roger
CanadaWashroom needs handrails for seniors.
Stayed in August 2023
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