ul. Św. Anny 4, Old Town, 31-008 Kraków, Poland
#635 of 2,961 Holiday rentals in Kraków
Guests' ChoiceBased on 584 hotel reviews
9.1Cleanliness
9.2
Comfort
9.2
Location
9.9
Facilities
9.1
Staff
9.3
Value for money
9.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Michell
United StatesThe bed was uncomfortable.
The location was excellent, and the staff was helpful.
Stayed in June 2024
Reviewed: 4 June 2024
Beata
Czech RepublicPerfect location, clean, very well equipped. For ppl with worse mobility- it’s stairs only to a second floor.
Stayed in June 2024
Reviewed: 31 May 2024
Bengu
TurkeyThe only thing was the beds were very soft, and kind of shaking while turning from one side to another. I wouldn’t prefer soft beds. But the location was amazing, so I didn’t care about the beds much.
Location is more than perfect. The rooms was clean. Check in and out were easy. I would stay again.
Stayed in May 2024
Reviewed: 30 May 2024
Sarah
United KingdomProperty was clean and a lovely apartment very central to everything. Staff were helpful and friendly
Stayed in May 2024
Reviewed: 25 May 2024
Richard
United KingdomGuess, did not expect to be welcomed by hanging bicycles on entry to the main hall of the property. The staircase was a bit spooky...but that changed on the inside of the apartment. We arrived late night...in the morning realised they do bike rentals so it all made sense. Nothing major...
Great Location and very happy 1 night stay with a group of friends. We had 2 quadruple rooms. Our flight arrived late night, hence arrival after midnight. Staff called and clarified instructions left with the booking how to get to the property, all worked out as it should have. Definitely be coming back in the future.Value for what you get, backed by cleanliness and comfort can't be beaten, right next to the main square in Krakow, not to mention help with keeping luggage longer after our checkout time at no cost was also appreciated. Breakfast choice of 3 meals was sufficient and we enjoyed it too.
Stayed in May 2024
Reviewed: 23 May 2024
Alejandro
Costa RicaVintage hotel that is just 1 min away from the main square. You cannot ask for a better location. All restaurants, stores, pharmacies and tours are right around the corner.
Stayed in April 2024
Reviewed: 17 May 2024
Rebekah
United KingdomVery warm in the room even when the weather outside was cold. Could do with a fan. The pillows were odd shaped, more like a cushion. Could do with another pillow for each bed
The room, the bathroom and the building itself were beautiful. The bed was very comfy. The location was perfect for everything.
Stayed in May 2024
Reviewed: 16 May 2024
Allison
United KingdomHaving two single quilts instead of one double quilt wasn’t ideal.
Very well laid out with everything you need. Very clean. Extremely convenient just steps away from the Main Square. Very good shower and well thought out bathroom - lots of hooks.
Stayed in May 2024
Reviewed: 14 May 2024
Zoe
United KingdomN/A - everything was perfect !!!!
Excellent location. Extremely friendly and helpful staff. Super clean and very comfortable room.
Stayed in May 2024
Reviewed: 12 May 2024
Leon
AustraliaWe would have liked more body wash as we stayed three days.
It is in the old town and close to most attractions and tram access.The room and shower were nice and big.
Stayed in May 2024
Reviewed: 11 May 2024
Robert
United Kingdombig room, in excellent location
Stayed in May 2024
Reviewed: 9 May 2024
Anastasios
GreeceThere are stairs because in these buildings there was no elevator
Perfect and quiet location inside the old town. Spacious guest rooms with everything you need for a comfortable stay.
Stayed in May 2024
Reviewed: 8 May 2024
Hayley
United KingdomAccommodation was perfect. Spotless and had everything we needed. It was also in the best location.
Stayed in May 2024
Reviewed: 1 May 2024
Debbie
United KingdomIt's an old traditional building with no lift with rickety stairs but we didn't mind but some might not like it if there room is up the top. Not for someone that can't do lots of stairs
Loved it so much we have booked to go back Christmas time. Location is fantastic, within less than a minute to the main square It was spacious, clean, loved the bed, softer than our own, but slept really well .
Stayed in April 2024
Reviewed: 28 April 2024
Laura
Romaniaclimbing the stairs, wasn't bad however
Location, view, good beds, good water pressure
Stayed in April 2024
Reviewed: 25 April 2024
Malgorzata
United StatesStairs
The location, room was large
Stayed in April 2024
Reviewed: 23 April 2024
James
United StatesLeaving
Not a traditional hotel. No reception area, or I should say an unconventional reception area. It is the bike rental shop which is also how you enter. The rooms are part of a 500+ year-old building. The rooms are modern and clean. The hallway to my room was narrow but well lit. The location is 50m. From the Old Town Square with shops, restaurants, and a bazaar. A true hidden gem
Stayed in April 2024
Reviewed: 22 April 2024
Steph
United KingdomBed was a small double, although very comfortable You could hear people outside brushing the yard at roughly 5am
Location was amazing, less than 1 minute walk from main square Clean room, everything looked new Iron and ironing board Fridge/kitchenette
Stayed in April 2024
Reviewed: 22 April 2024
Ruth
United KingdomExcellent location
Stayed in April 2024
Reviewed: 18 April 2024
Antonia
IrelandThere is no safe for belongings like passports, phones, documents ect. Walls and doors are thin so you can hear absolutely everything for example people talking, people walking up the stairs etc. still very happy with our stay as we were inly disturbed one morning with noise.
The location was perfect so close to everything yet we were away from the main square so it was peaceful. Bed was very comfortable and bathroom was clean. Overall very happy.
Stayed in April 2024
Reviewed: 18 April 2024
Angelina
GreeceThe location is super! The room is spacious and clean
Stayed in April 2024
Reviewed: 17 April 2024
Catherine
United KingdomNothing
Great location, superb facilities, clean, tidy and comfortable.
Stayed in April 2024
Reviewed: 5 April 2024
Ashley
United KingdomEverything was spotless from start to finish. Check in was quick, easy and informative. Location is the best it could’ve been. Facilities were great.
Stayed in April 2024
Reviewed: 24 March 2024
James
United KingdomGrewt place, lovely staff. We would definitely recommend.
Stayed in March 2024
Playa de las Americas, Spain
Silla, Spain
Fall River, USA
Antibes, France
New Delhi, India
Ballymacarbry, Ireland
Stari Grad, Croatia
Whitby, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content