The location is nice for a rather large hotel in a really lively neighborhood with lots of cafés, bars and restaurants. The hotel is designed in a way where you can do a self-check-in. We didn't and found the staff to be very friendly and helpful and gave us recommendations upon request. The rooms are okay. Considering that the hotel is next to a very busy street, the windows are well-insulated and it wasn't too loud to sleep well.

Stayed in June 2024

Everything was good

Everything

Stayed in June 2024

Beautiful hotel, completely exceeded my expectations

Stayed in May 2024

A really nice place, good location with nice staff, and not expensive. The rooms aren't massive, but very clean and comfortable.

Stayed in May 2024

Maybe the room was bit narrow, but just to say something

The staff, the place, the ubication

Stayed in May 2024

There is a little bit noise from closing the doors of other rooms

I’d highly recommend The Usual Rotterdam for anyone planning to visit the city for a few days. Its central location makes it incredibly convenient for exploring all that Rotterdam has to offer. The hotel itself is impressive, offering not just comfortable accommodations but also a vibrant workspace with a welcoming atmosphere. The friendly and helpful staff contribute to a truly pleasant experience.

Stayed in May 2024

Very comfortable Hotel & perfect for a City Trip to Rotterdam!

Stayed in May 2024

Nothing

Great location. Close to all the amenities. The hotel was fresh and quirky. The staff were welcoming and friendly

Stayed in May 2024

From the moment of my arrival, I noted beautiful, clean, facility friendly staff and a hip and trendy lounge, which was exactly the kind of welcome a solo traveler like me needs. My room was comfortable and well done. But, it was the friendly group of personnels, who my stay an event. They were filled with smiles and eager to please. The location was a big bonus, Located in the downtown area, there are loads to do in the surrounding area, if you can manage to leave the hotel's lounge. I would definitely recommend a stay, you will not be disappointed. To the staff, thanks a bunch for making me smile.

Stayed in May 2024

When you first arrive it is a bit confusing to figure out where check-in is.

The breakfast was great, would have liked more hot food options. I thought it was very welcoming and the bar area was great

Stayed in May 2024

The breakfast was very good, but not so variated. I missed some things like fresh fruit, cheese ,… it was very basic.

Perfect location. Nice room.

Stayed in May 2024

Room too small for my liking and the mattress was to hard and I had to climb over my partner to get on my side of the bed.

Great location. Interior all new. Friendly staff.

Stayed in May 2024

It's really only a design detail, but we stayed in The Cosy, and the door to the bathroom is the same as the door to the shower (you just move it for what you need it). It was a little bit awkward since the space was not perfectly set up so one had to come out of the shower, move the floor mat, close the door again in order to be able to come out. It was just an awkward design decision due to the smaller space.

We loved this place. We had originally planned to stay one night and then decided to extend our stay one more night. The staff is extremely helpful and nice, we received the best recommendations of places to eat and see in the city. The room is cosy and equipped with everything we needed. The bed was very comfortable. Also, we mentioned more than once how good the whole hotel smells; the scent around matches the shampoo/conditioner/soap they offer. Everything smelt divine.

Stayed in May 2024

Internet mostly did not work (( Breakfast for 17 euro could be much more better ((

I liked Stuff serving

Stayed in May 2024

Everything was just great!

Stayed in May 2024

nothing special

the friendliness of staff and design + cleanness of room

Stayed in May 2024

Nothing, everything was amazing.

EVERYTHING! It was so clean and cosy! Can’t wait to come back!

Stayed in May 2024

The check in system wasn’t running perfectly and had an issue with double payment. I assume this will be fixed. I stayed there during pre-opening.

Good location, nice design. I liked the dedicated work spaces!

Stayed in April 2024

I stayed 4 nights and room didn’t get cleaned once

Cosy, friendly eco, vegan friendly

Stayed in May 2024

Breakfast options a bit limited, but this is minor.

Big room, nice layout, great vibe in the hotel. Very good Rotterdam location. Good orange juice at breakfast. Friendly staff.

Stayed in May 2024

Check in didn’t work with AMEX. Check out sending wrong invoice.

Stayed in May 2024

Handy location, great design, wonderful staff, comfortable room, good value. It was fantastic!

Stayed in May 2024

not thing

everything is great

Stayed in May 2024

Noise during night of closing hotel room doors.

Stayed in May 2024