Reviews of Ruby Emma Hotel Amsterdam 4 stars
Amstelvlietstraat 4, Oost, 1096 GG Amsterdam, Netherlands
#88 of 463 hotels in Amsterdam
Guests' ChoiceReview score
Based on 2414 hotel reviews
8.6Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
8.3
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Facilities
8.9
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Staff
8.7
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Value for money
8.3
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Free WiFi
8.9
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Reviewed: 2 June 2024
Laurens
Ireland19 reviews1 helpful vote8.0“Nice hotel”- • Business trip
- • Solo traveller
- • Cosy
- • Stayed 1 night
- • Submitted via mobile
Breakfast dont have fries or scrambled eggs only boiled
Nice room
Stayed in May 2024
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Reviewed: 1 June 2024
Anna
United Kingdom1 review8.0“Despite the previous comment, we had a great stay, the staff are very nice and helpful.”- • Leisure trip
- • Group
- • Lovely
- • Stayed 2 nights
- • Submitted via mobile
If you opt for an option to go green for the environment when checking in, this means that not only your towels will not be changed and room will not be cleaned, which is absolutely fine if you are there just for a couple of days, but also your bins will not be emptied during these days and no toilet paper supply will be provided. So a way to save on the cost of this service for the hotel, which given the price of the room, should take place. Also, it’s not very clear how emptying the bin and providing toilet paper can help save the planet and be greener if the amount of rubbish is the same and it’s just a question of whether you empty it every day or don’t empty it.
Fabulous hotel, close to the city centre, rooms are spacious and modern.
Stayed in May 2024
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Reviewed: 1 June 2024
Ehsan
Austria1 review9.0“We had a nice stat and liked it overall.”- • Leisure trip
- • Couple
- • Lovely
- • Stayed 3 nights
- • Submitted via mobile
A bit far from the city center. Not quite well sound proof.
It’s well designed. Quite close to metro station given that the property is far from the city center. Staff are nice. Comfortable bed.
Stayed in June 2024
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Reviewed: 1 June 2024
Luca
Italy105 reviews5 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Mate
- • Stayed 3 nights
I followed the request to give up on the daily cleaning to save on cleaning products and protect the environment but... that was a mistake. Nobody even make the bed or changed the used towels (which may happen, after 3 days and 2 showers per day) - and my withdrawal came at no discount or other benefit... I think I won't do it again, next time :)
Ruby Emma is my place when I come to Amsterdam to work. The structure is still very new, clean, aesthetically pleasing. Honorable mention to the staff, always smiling, quick and available to help. See you next year :)
Stayed in May 2024
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Reviewed: 31 May 2024
Nils
Germany14 reviews1 helpful vote10“Modern hotel, great room, close to metro”- • Leisure trip
- • Couple
- • Mate
- • Stayed 1 night
- • Submitted via mobile
Breakfast selection could be better
Very modern, nice and clean room, proximity to metro station
Stayed in May 2024
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Reviewed: 30 May 2024
Lena
Germany2 reviews8.0Very good- • Leisure trip
- • Couple
- • Lovely
- • Stayed 4 nights
The rain shower was amazing. However the shower always overflowed a bit and we had to put a towel in front of the shower. There is no room service.
We stayed in the 10th floor in a corner room and we had a breathtaking view. The staff was really nice and helpful. The hotel is easy to reach with public transportation. Within 10 Minutes you can be in the city center
Stayed in April 2024
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Reviewed: 29 May 2024
Barry
United Kingdom3 reviews1 helpful vote9.0“Great location, stylish hotel”- • Leisure trip
- • Couple
- • Loft
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Clean and stylish, easy to navigate as close to metro.
Stayed in May 2024
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Reviewed: 28 May 2024
Goodwin
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Mate
- • Stayed 5 nights
- • Submitted via mobile
Building technology didn't work as expected a lot of the time (AC/lights etc). The lifts in particular kept breaking. Lifts during busy book in periods became a massive bottleneck - it was better to go away and come back later than queue.
Well connected location but still outside major tourist areas. Nice rooms. Lovely staff.
Stayed in May 2024
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Reviewed: 27 May 2024
Anaelle
France4 reviews8.0“Good value although it depends on what the price you got”- • Business trip
- • Solo traveller
- • Cosy
- • Stayed 1 night
- • Submitted via mobile
Breakfast was ok. Nothing hot (no scrambled eggs, bacon, sausages or pancakes). Coffee was awful. Depending on the price, really worth it (it goes from 90€ to 200€ for the same bedroom according to the moment of the week, as per usual with yield management). For 90€ it’s exceptionnally good. For a 160€ which is what I paid, it’s good++ but could benefit from a better breakfast.
Great hotel, comfy/cosy and nice design. Loved the bedroom. Comfy bed and pillows, nice bathroom. Nothing to say!
Stayed in May 2024
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Reviewed: 27 May 2024
Pek
United Kingdom1 review9.0Superb- • Leisure trip
- • Family with young children
- • Mate
- • Stayed 3 nights
- • Submitted via mobile
No air conditioning
Stayed in May 2024
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Reviewed: 26 May 2024
Artur
Finland2 reviews9.0“Clean & modern room with a touch of luxury and easy access to the city center via metro.”- • Leisure trip
- • Couple
- • Loft
- • Stayed 3 nights
- • Submitted via mobile
Elevators are a bit too ”high tech” and slow (to summon). Just plain old buttons by the elevators would’ve been much better and simpler. Seen quite a few guests struggling as well. If it takes someone on the staff (or other guests) to explain how elevators work, to each guest separately… maybe it’s not the most intuitive solution ;)
- Near the metro, can get to the city center in about 15 minutes - Modern clean room with some luxury elements - What you see in the pictures is what you get
Stayed in May 2024
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Reviewed: 23 May 2024
Angelique
Curaçao1 review8.0“Amazing, nice staff, great service”- • Business trip
- • Group
- • Cosy
- • Stayed 1 night
nothing
All okay for me. I will definitely stay again in one of the Ruby hotels I like the concept to "call my elevator" awesome.
Stayed in May 2024
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Reviewed: 22 May 2024
Iwona
Poland5 reviews10Exceptional- • Leisure trip
- • Couple
- • Cosy
- • Stayed 3 nights
- • Submitted via mobile
Design and space.
Stayed in May 2024
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Reviewed: 20 May 2024
Mpa
Netherlands1 review10“very comfortable and entertaining”- • Leisure trip
- • Couple
- • Loft
- • Stayed 1 night
- • Submitted via mobile
absolutely nothing i loved how everything was about it
very comfortable and we could rent a guitar during our stay as there is an amp and speaker provided in the room which i loved
Stayed in April 2024
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Reviewed: 19 May 2024
Michael
United Kingdom5 reviews10“Great place to stay”- • Leisure trip
- • Couple
- • Lovely
- • Stayed 1 night
- • Submitted via mobile
Clean modern building. Great facilities friendly staff around 10 minuets in a taxi to the centre.
Stayed in May 2024
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Reviewed: 19 May 2024
Anita
Germany25 reviews2 helpful votes8.0Very good- • Leisure trip
- • Group
- • Mate
- • Stayed 3 nights
Self-check-in, no reception, queues in the lobby.
smart room, good sleep, delicous breakfast
Stayed in May 2024
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Reviewed: 17 May 2024
Pavlo
Ukraine10 reviews1 helpful vote10“Amazing”- • Leisure trip
- • Couple
- • Mate
- • Stayed 2 nights
- • Submitted via mobile
Self check-in is a bit annoying. Everything else is great!
Great value for this price! Looks very good and it is in general very comfortable
Stayed in May 2024
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Reviewed: 17 May 2024
Adrianus
Ireland4 reviews1 helpful vote10“Great hotel and location, would be happy to go back!”- • Leisure trip
- • Family with young children
- • Wow
- • Stayed 2 nights
Lack of warm breakfast food.
Great continental breakfast (but no warm food items). Very confy beds. Nice room and hotel design and layouts. Very convernient to Metro with very regular service to Amsterdam Centraal.
Stayed in May 2024
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Reviewed: 16 May 2024
Paul
United Kingdom6 reviews8.0“Did the job.”- • Business trip
- • Couple
- • Cosy
- • Stayed 2 nights
- • Submitted via mobile
We booked the restaurant online only to be told when we arrived it was closed.
Location and the bar staff. In particular Charli.
Stayed in May 2024
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Reviewed: 16 May 2024
Myron
Aruba2 reviews10“amazing experience”- • Leisure trip
- • Couple
- • Lovely
- • Stayed 2 nights
- • Submitted via mobile
my stay was to short 😁
super futuristic & peacefull
Stayed in May 2024
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Reviewed: 15 May 2024
Nevena
Serbia17 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Lovely
- • Stayed 3 nights
- • Submitted via mobile
Room was very modern, love industrial vibe with Marshal radio and speakers. Breakfast was nice, location very easy to navigate.
Stayed in May 2024
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Reviewed: 14 May 2024
Liam
United Kingdom10 reviews8.0“We enjoyed our stay but for the price we were not blown away by the hotel.”- • Leisure trip
- • Couple
- • Loft
- • Stayed 1 night
- • Submitted via mobile
The hotel is very expensive. The location could have been better for the price (around 20-mins combined for the metro and walk to attractions).
The room was very clean and comfortable. It had great views and was very modern. The staff were helpful and the hotel is an easy 10 minute metro ride away from Amsterdam Centraal.
Stayed in May 2024
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Reviewed: 14 May 2024
Hanwei
Austria1 review8.0“Will recommend it!”- • Leisure trip
- • Family with young children
- • Cosy
- • Stayed 3 nights
- • Submitted via mobile
The toilet in room is too far from the sink. Always have to go around the bed to wash hands after toilet.
Berry morden and clean
Stayed in May 2024
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Reviewed: 13 May 2024
Kar
United States7 reviews3 helpful votes9.0“Beautiful hotel with amazing view and amenities. Nothing around the neighborhood but train is nearby”- • Leisure trip
- • Family with young children
- • Resident
- • Stayed 6 nights
Neighborhood is relatively quiet with nothing much to do. No walking distance restaurants and the only option was a small bakery and McDonalds. Room was dusty and didn't look well kept. Stains in the cupboards that looked like mold? Coach and coffee table were dirty and battered. At 300 euro a night, we were hoping the furniture would be better.
Beautiful hotel with floor to ceiling windows and a beautiful view of Amsterdam. We stayed in one of the Resident Room (largest suites available). Staff was very friendly and helpful in identifying places to go, eat, and visit. Shout-out to Celeste at the reception for her immaculate service! Love the bathroom interior and layout of the room. It was on a corner on the 17th floor so we were able to see views for miles. Very easy trains 5min walk from the hotel to central station. There are 4 trains at this stations so you literally don't have to wait longer than 5mins each time. The check-out was super simple and efficient!
Stayed in May 2024
