144-0043 Tokyo-to, Otaku,Haneda,5-1-13, Japan
#663 of 1,377 hotels in Tokyo
Guests' ChoiceBased on 1063 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.3
Staff
8.6
Value for money
8.0
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Vinisha
GermanyThe smell of the room. It stank
The location, close to the airport. The free shuttle to and from the airport
Stayed in May 2024
Reviewed: May 31, 2024
Emilia
United KingdomVery close to the airport, and the hotel has shuttle to the airport, which is suuuper convenient, particularly for early flights. Staff was incredible friendly and nice. Value for money very good.
Stayed in May 2024
Reviewed: May 31, 2024
Eloise
United KingdomCouldnt find the stop at terminal 3 to get the shuttle to the hotel, got the train instead, not much of an issue. Turns out its where the airport terminal to terminal bus stops. At the front of the line of buses/taxes No option to check in early, we would have paid anything to get in and shower after such a long journey. They looked after our luggage though
Great location. Big room for tokyo. Everything you need for 1 night. Shuttle to terminal 1 very handy anc driver/staff everyone super friendly. Really comfy stay, breakfast was fab too. Would stay again.
Stayed in May 2024
Reviewed: May 30, 2024
Nikolai
GermanyAll good
All good 4 one night
Stayed in May 2024
Reviewed: May 30, 2024
Jiansong
United States of AmericaIt locates near train station . Hotel has free shuttle to airport.
Stayed in May 2024
Reviewed: May 29, 2024
Gal
IsraelSmoking room
Great location close to the airport Shuttle bus to the airport and back A big room
Stayed in May 2024
Reviewed: May 29, 2024
Sophia
SingaporeCouldn't think of anything I dislike . It was a good short stay.
600 m from anamori-inari station . Amenities and food outlets nearby . To reach shinjuku . just take train to Shinagawa and change yamamote line (circle line). Not too difficult but train station is challenging. Just look out for clear signage.
Stayed in May 2024
Reviewed: May 28, 2024
Sunil
JapanBreak fast was good.
Stayed in May 2024
Reviewed: May 27, 2024
Edward
United States of AmericaThere was a big structural building column in the room you had to walk around to get to the space by the window. These hotel rooms are on the small size so the space consumed by the post made this room a little tight.
Location from airport great. Very clean place.
Stayed in May 2024
Reviewed: May 27, 2024
Michael
AustraliaRoom was a little bit small
Location to airport with shuttle service was great.
Stayed in May 2024
Reviewed: May 26, 2024
Paula
United KingdomNothing
Stayed in Haneda Tokyo to get rest before our 15 hour flight home, the room was basic but good, I booked a smoking room by mistake. Nice travellers cafe had a tasty burger, and free shuttle to the terminal which was brilliant. I would stay here again and book a non smoking room.
Stayed in April 2024
Reviewed: May 23, 2024
Michael
AustraliaAll went well
Convenient proximity to international airports
Stayed in May 2024
Reviewed: May 21, 2024
Yusimig
United States of AmericaSmall, smelly bathroom. Breakfast isn’t worth the price, very basic food options.
Free AirPort shuttle to Haneda Airport
Stayed in May 2024
Reviewed: May 19, 2024
Sharon
Australianil
location to train / airport - very convenient. Good food too.
Stayed in May 2024
Reviewed: May 16, 2024
Lawrence
AustraliaNothing
Location and breakfast
Stayed in May 2024
Reviewed: May 14, 2024
Kunpatrick
Thailand- parking we've used only 1 night, but hotel charge us for full booking (3 nights), this is non-sense. If you need rental car run away from here. - breakfast was fair
- next to haneda airport - have many room type (family room is pretty large)
Stayed in April 2024
Reviewed: May 12, 2024
Gregorio
United States of AmericaNone
Location is excellent close to train station and convenient stores.
Stayed in May 2024
Reviewed: May 10, 2024
Nicholas
AustraliaClose to airport, free shuttle to airport, walking distance to good local food and convenience stores, great for a one night stay prior to an early flight
Stayed in May 2024
Reviewed: May 9, 2024
Kwok
MalaysiaSimple yet comfortable
Overall very comfy
Stayed in May 2024
Reviewed: May 9, 2024
Hafeez
AustraliaWhile checking-in staff was a bit rude!
Breakfast was adequate and location is great. Thumps up for cleanliness.
Stayed in May 2024
Reviewed: May 6, 2024
Yana
United KingdomThis hotel was perfect for a quick Haneda airport stay. The shuttle was fantastic - prompt, well-organized, and exactly what we needed for our early flight. Even without the shuttle, the location is convenient to the airport with a nearby metro station; you can also easily get to Shibuya or Shinjuku within an hour. The room itself was well-equipped and thoughtfully designed. The staff were helpful and spoke great English. And there are even a few shops around for grabbing snacks. Overall, a great choice.
Stayed in May 2024
Reviewed: May 5, 2024
Melissa
AustraliaConvenient location to the airport so it was a great place to stay before our early morning flight. The free shuttle to the airport terminal was great too and gave us one less thing to worry about! The room was nice and fairly spacious. It’s a quieter area than the busy parts of Tokyo so I would only suggest staying here before or after a flight. The hotel is also a close walk to the nearest train station and there’s plenty of convenience stores nearby too.
Stayed in May 2024
Reviewed: May 5, 2024
Klarchen
AustraliaThought it was a non-smoking hotel but you could smell cigarette smoke on the gym floor level.
Loved the proximity to Haneda airport and the train station
Stayed in May 2024
Reviewed: May 4, 2024
Rype
United States of Americano shuttle to the airport after 10:40AM
late shuttle from the airport
Stayed in April 2024
San Baronto, Italy
Fresno, USA
Patong Beach, Thailand
Lucciana, France
Mikonos, Greece
Kandy, Sri Lanka
João Pessoa, Brazil
Cochin, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content