At night the area is a little seedy with people sleeping at the entrance to the metro. During the day it is fine

Rooms were roomy, furnished nicely and clean. Breakfast had a nice collection of savory and sweet breakfast foods. Located right next to metro so getting around town was easy. Short walk to shore.

Stayed in May 2024

Room had a blocked window, there was no natural light. We had a pick-up scheduled at 7:00AM, we had no person at reception to check out at 6:50AM though normally check-out is supposed to be done between 6:30 and 11:00. Also would have appreciated more flexibility for an early check-in on arrival, our request was denied though it did not look the hotel was full.

Very well located in Mergellina metro station, with quick access to the city center, the metro trains and to the marina and or ferry lines.

Stayed in May 2024

The breakfast was a mixed bag.

Nice location at the back of Mergellina station. The building is quite charming, actually. Contrary to some other reviews, our room wasn't noisy at all, despite overlooking the street. Everything else OK.

Stayed in February 2024

It can be very noisy: you can hear all that is happening in the hall/corridor.

Very clean, good service. However misses a bit of sophistication and charm expected from a boutique hotel. Staff was super nice and helpful!

Stayed in May 2024

Breakfast was good but not fantastic.

2 stops from Stadio Diego Maradona and 4 stops from Napoli. Staff helpful.

Stayed in April 2024

The breakfast is beautifully laid out. These is a lot of staff on hand to keep everything freshened. The coffee is served to your requirements and not only Italian style. There are some boiled eggs and scrambled eggs, that is nearest to anything resembling ‘cooked breakfast’, but these not hot. The fruit juice is watered down so much that it possible correct to describe it as ‘favoured water’. Overall the breakfast is very ‘continental’ as you would expect in Italy.

The room I was allocated was neat and tidy, cleaned nicely everyday. However, these is some noise every time a train stops at the station as the hotel shares the Metro Station building. The location is therefore good but there are quite a few rough sleepers around the station at night, they don’t bother you but you can certainly smell the urine. Possibly not a suitable location for a single female guest. Also entrance to the hotel, at all times is via a door bell because the lobby is one floor up.

Stayed in April 2024

No parking

Very nice and spacious rooms and bathroom. Also very clean

Stayed in April 2024

Too noisy from outside, isolation from the windows are not enough to protect from the outside street noise.

Very nice building, nice rooms,good service

Stayed in April 2024

The entrance gate needs someone to open it for you. The elevator is sucks. The Breakfast items are limited.

It is clean. Good mattress.

Stayed in April 2024

Curb appeal not inviting. Entrance was like entering a speakeasy. Had to ring the bell, then take the elevator to the first floor reception. Unable to regulate the room temperature. No view of Naples

Staff excellent and location next to the Metro and a short walk to Hop on/Hop off stop. Our room was spotless. FResh fluffy towels every day.

Stayed in April 2024

The aircon did not work.

The location was amazing. Right above the train station for easy transport. The staff were very friendly and helpful from reception to the restaurant. The room was very spacious and incredibly clean. The bed was comfortable. The breakfast buffet was very good.

Stayed in March 2024

Great breakfast

Stayed in March 2024

All was good. Loved the privacy and stillness

Away from the busy area, next to a train station, which was comfortable

Stayed in February 2024

It was in best location possible, near the metro station. The stuff was kind and very helpful, super clean.

Stayed in February 2024

The batteries need checking periodically. The safe battery kept failing and had to be replaced. The TV remote control had a dead battery! A coffee machine would be good in the rooms. The aircon was a mystery. In early December, it was 22C outside and 28C in the room, but even staff couldn't fathom it out! I pushed open the shutters and enjoyed the cooler air instead. Our room overlook the hotel's interior roof. It wasn't nice. I didn't complain though, after all, it was a "free upgrade".

The location was excellent, next door to Mergellina train/metro station, yet zero noise! It was only a gentle 20 minute stroll along the gorgeous seafront into the centre of Naples. Set in the Chiaia district, it was a good place to be. I stayed here on the recommendation of my son, who had stayed previously. We were upgraded for free, but I'm not convinced it was an upgrade really. Staff were friendly, professional and helpful. They lent me a phone adaptor, as I'd forgotten mine. It was great to have access to a large range of Sky channels, but the TV was so quiet, we couldn't hear it. After the 3rd night, I mentioned it to reception who swiftly resolved it with new remote control batteries. Rooms were comfortable and quiet. Everything is sparkling clean! Beautiful care of hygiene. Luggage was stored for us after a late check out. I'd advise booking a taxi to/from the airport via booking.com as it was safer and cheaper than local taxi firms. We didn't have breakfast which seemed steep at €15 each. Directly across the road is a highly skilled fornaio, selling inexpensive, freshly baked goods every day (except Sunday). The man in the metro station shop (left hand side as you go in) is very helpful for rail/metro tickets). Only a 5 minute walk away is the incredible 50 Kalo pizzeria, open until very late. Yes, better to book, but not essential. After Napoli football games, they serve well into the early hours, as does the local pasticceria. I'd go to this hotel again. The shutters keep it beautiful and dark, conducive to sleep.

Stayed in December 2023

Location, courtesy, minimal design

Stayed in November 2023

No dinner options at the hotel

Staff were friendly, breakfast was great and beds comfortable

Stayed in November 2023

Everything ok

Good location close to everything specially the sea. Workers were really lovely with us, gentle and friendly.

Stayed in July 2023

Was quite a busy traffic area but you couldn't hear traffic in the rooms once windows closed.

24 hr check in and friendly, helpful staff also next door to the trainline into Naples centre with trains every 10 15 mins.

Stayed in October 2023

Perhaps better communication on the location of our rooms. We were assigned 2nd floor rooms but had to go to level 3, walk the long corridor and finally had to go down 2 flights of steps to level 2 where our rooms were. A slight inconvenience for us

Location was easily accessible. Right next to Mergellina train station. A short walk to restaurants and the coastal town

Stayed in October 2023

Facilities were basic as was the decoration, I'm not sure where the boutique part of the name comes from. The paperwork in the room showed that there were a number of English language news channels on the TV but this was not the case.

Breakfast was good with a selection of food. The room on this visit was better, it had a wardrobe. The rooms were very clean and the staff were friendly and helpful. The hotel is well located and is part of the rail/metro station, there was no problem with noise from this though.

Stayed in October 2023

The room was disappointing, no wardrobe just a hanging rail which may be ok for a one night stay, no coffee/tea facilities in the room and very basic decoration. Finding the entrance could have been easier with a reasonable sized sign not just a bell on the door. The elevator was broken and the stairs were the only way to get up to reception, after a couple of days working they managed to get this working.

Breakfast was good, a good assortment of foods. The hotel is very well located as it is part of the rail/metro station although noise was not a problem. The hotel staff were very friendly and helpful.

Stayed in October 2023

Hotel begins on the 3rd floor. No lobby. Metro station on the first 2 floors. Elevator was out and we had heavy luggage. Even with elevator, our room required a flight of stairs that didn’t have an elevator.

Beautiful building, nice room, good breakfast

Stayed in September 2023

Stairs,

Price,

Stayed in September 2023