Campo S.Maria Del Giglio 2467, San Marco, 30124 Venice, Italy
#26 of 300 hotels in Venice
Guests' ChoiceBased on 123 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.3
Staff
9.3
Value for money
8.3
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 6, 2024
Razvan
RomaniaExpectations were high and concierge couldn’t hep with everything i wanted ( like tickets to opera). Also paying 55eur for a breakfast ( amazing breakfast!) when the room is 1200 is just lame :)
Worth trying once, just to understand what’s a luxury stay in Venice. You’ll feel like a king. Pro tip: use the room service! Ice cream in the middle of the night is something else..
Stayed in March 2024
Reviewed: March 20, 2024
Albert
United KingdomWifi and spa
Location and history
Stayed in March 2024
Reviewed: March 20, 2024
Catherine
GermanyThe dinner menu
Great breakfast
Stayed in March 2024
Reviewed: March 7, 2024
Michelle
United States of AmericaThe bartender was grouchy and not very friendly, and we were regulars in the bar. One night, when we were the last ones in the bar, he started banging cabinets so we would leave. I have never had that happen in a European 5 star hotel ever.
Amazing breakfast options and absolutely gorgeous hotel interiors, including the rooms. Concierge was fantastic and the location and views incredible. The hotel is divine.
Stayed in February 2024
Reviewed: February 20, 2024
Clive
United KingdomNothing
Excellent either the continental which we ate or something more English which we didn't want
Stayed in February 2024
Reviewed: January 28, 2024
Elena
United States of AmericaThe bedroom was a bit smaller than expected but we did only spend a small amount of time In the room so it was not a problem.
A royal magical palace from another age - the hotel is so beautiful, and well preserved. I love that you step in and feel like you are back in time. We got upgraded to a room with the canal view which was magical. The bed was the most comfortable bed of any luxury hotel I have ever stayed at. The staff was very friendly and helpful, and the location of the hotel is perfect.
Stayed in December 2023
Reviewed: December 30, 2023
Dominic
United KingdomThe Gritti Palace is an iconic hotel, the rooms are superb and the staff are exceptionally helpful. However, as a paying guest, it was disappointing that on three occasions we were not able to enjoy the terrace due to the large amount of non-residents that casually dine and drink at the hotel, this is unacceptable given the limited size of the terrace area. Why stay here and pay such high rates when no priority is given to residents? The hotel needs to address this.
Stayed in October 2023
Reviewed: November 12, 2023
Walid
LuxembourgSpa facilities are very small
Superbe historical palace Great guest-rooms Great staff Very well located
Stayed in November 2023
Reviewed: October 13, 2023
Anthony
United States of AmericaVery good breakfast Nicolo and enrico are wonderful Bell service Michael and Fabio very organize and polite Marco at concierge is great
Stayed in October 2023
Reviewed: September 26, 2023
Valerio
SwitzerlandNothing
The whole atmosphere and history of this amazing building and now Hotel it’s unique.
Stayed in July 2023
Reviewed: September 19, 2023
Alfred
United KingdomThis must be one of the best hotels in Venice. Even though part of a large hotel chain, it still has the small family hotel atmosphere. The staff are extremely helpful and friendly and nothing is too much trouble with staff going beyond their call of duty. The position of the hotel must be the best in Venice, literally on the Grand Canal opposite a beautiful church Santa Maria della Salute and only minutes away from St Mark's Square. yet still peaceful away from the crowds.
Stayed in August 2023
Reviewed: September 12, 2023
Sophia
United KingdomThe confusion with the amount charged towards the end was confusing and over charged us, also got another bill for somebody else’s room!
Yes it was good we had a great time however I felt a bit disappointed towards the end they had completely messed up our hotel bill, we were over charged also for breakfast and was promised a promotion deal breakfast for the two mornings we were staying with them, after questioning this is was amended however I would double check your bill if staying with them! Maybe it is best to pay as you go for drinks and dinner because it just seemed very confusing and time consuming towards the end of our stay. However the hotel itself was lovely and the food and drink and rooms were amazing. Just be careful when paying your bill and double check charges.
Stayed in September 2023
Reviewed: September 7, 2023
Frank
United States of AmericaThis Hotel was the Perfect location for watching the Regatta. One of a few remaining Grand Hotels with Old World elegance, beauty, and gracious civility. We were trated very graciously by all the staff.
Stayed in September 2023
Reviewed: September 5, 2023
Steve
United States of AmericaAmazing hotel. Well worth treating yourselves when in Venice.
Stayed in August 2023
Reviewed: August 23, 2023
Emanuela
MonacoProfessionalism and kindness
Stayed in August 2023
Reviewed: July 28, 2023
Geetika
United KingdomExceptional location and province. Lovely view. Helpful concierge. Delightful venues for drinks and breakfast right on the Grand Canal. Beautiful and evocative photos and paintings on the walls. Stunning chandeliers.
Stayed in July 2023
Reviewed: May 31, 2023
Jeana
United States Minor Outlying IslandsThe dinner was just ok . my steak was very tough and chewy . but waiters were excellent .
Beautiful place to stay in Venice, close to shops and canal . great staff and luxurious rooms.
Stayed in May 2023
Reviewed: May 17, 2023
Vivian
United States of AmericaThe price is quite high so staying there is probably only appropriate for special occasions.
The location is perfect for seeing the major sights in Venice. It’s minutes from St. Mark’s and the Doge’s Palace. The hotel itself is a palace and the canal location gives it exceptional ambiance.
Stayed in May 2023
Reviewed: May 11, 2023
Sandeep
United KingdomI wished the spa times were longer.
The property is centrally place, great hotel and amazing terrace to watch the world go by!
Stayed in May 2023
Reviewed: April 30, 2023
Diane
Switzerlandrooms too small for the price. bathroom have not proper walk in shower, shower is in the bathtub
location
Stayed in April 2023
Reviewed: March 15, 2023
Mohammed
United States of AmericaThe ambiance
Excellent hospitality very professional staff
Stayed in March 2023
Reviewed: March 12, 2023
Natalie
United States of AmericaEverything- the staff, the rooms, breakfast- all amazing!
Stayed in March 2023
Reviewed: March 3, 2023
Elizabeth
United States of AmericaGreat location, stupendous service!
Stayed in March 2023
Reviewed: October 1, 2022
Allison
United Kingdomservice, position
Stayed in September 2022
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