Treloyan Avenue, St Ives, TR26 2DE, United Kingdom
#9 of 10 hotels in St Ives
Guests' ChoiceBased on 3050 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
9.1
Facilities
7.9
Staff
8.8
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 20 May 2024
Mari
EstoniaOne of the beds was about to fall apart, it was very wobbly and unstable.
Excellent location and beautiful gardens, very beautiful views.
Stayed in May 2024
Reviewed: 20 May 2024
Knight
United KingdomThe beds were two single beds pushed together. Badminton courts could do with a refresh. Didn't try the food as it was quite expensive and limited in vegetarian choices. We were told there would be no room service however, housekeepers kept entering our room.
The location was absolutely stunning, the grounds were beautiful. Our room was nice and spacious. The pool was lovely and staff were helpful. The location was also very easy to find. It was a lovely and short walk into the town centre. Stone walled garden was beautiful
Stayed in May 2024
Reviewed: 17 May 2024
Michael
United KingdomRoom and bathroom were small, but contained everything necessary
Booked speculatively more than 12 months ago, Liz used to attend (literacy) courses at this venue. On the basis of the three 'B's to judge a stay by: Good size Bath Excellent Breakfast (actually had fried bread!) Comfortable Bed So all good. Gardens are fantastic, sat in the walled garden for an hour listening to the bird songs. Staff greet you with a smile and are friendly, sea views to die for.... My only question, how is this hotel only a three star not a five?
Stayed in May 2024
Reviewed: 17 May 2024
Suzanne
United KingdomNo shower cap in bathroom
Very helpful & friendly service
Stayed in May 2024
Reviewed: 16 May 2024
David
United KingdomIt was not that we didn't like it but the room could do with cold bottled water and in our room there was a crack in the wall in room 11. We feel that there could be spa facilities being its a resort also we feel that with the view there could be room for an a la carte restaurant outside but make it high enough so people have the views or another bar or cocktail bar in the resort maybe in the grounds as the outside grounds are beautiful with locally sourced drinks as we tasted a few in St Ives .But overall we really enjoyed and will be back.
The hotel was stunning staff were brilliant and helped it was clean and tidy and the location was great and the views were beautiful.
Stayed in May 2024
Reviewed: 15 May 2024
John
United KingdomStaff are great - As always.
Stayed in March 2024
Reviewed: 13 May 2024
Paul
United KingdomSlight odour of drains in room. Pillows not comfortable
Grounds are amazing. Generally place is fine.
Stayed in May 2024
Reviewed: 13 May 2024
Tracy
United KingdomThere wasn’t anything we didn’t like!!
It was clean, friendly & the location was excellent.
Stayed in April 2024
Reviewed: 12 May 2024
Dan
IrelandCourtyard apartments poor in design for family unit
Location, gardens
Stayed in May 2024
Reviewed: 12 May 2024
Lacuocaselvatica
ItalyRoom was a bit noisy during the night cause of some sort of engine behind the wall
All good
Stayed in April 2024
Reviewed: 12 May 2024
Tapp
United KingdomIn need of a little updating and maintenance in apartments
Location and independence of an apartment
Stayed in May 2024
Reviewed: 11 May 2024
Sue
United KingdomLeisure facilities ie pool very poor for size of accommodation. Not easily accessible for anyone with walking difficulties as concrete steps up from changing room. Hot water was very poor had to leave running water for 12 mins to,be able to have shower, air locks every morning. Told reception they told me to let water run constantly all taps until it’s hot. Extreme waste of water. As I live in north Cornwall I know that we have had water shortages this sort of thing doesn’t help the situation Restaurant poor choice for speciality diets or vegetarians vegans. Continental breakfast £18 very over priced in my opinion. Could do with small fridge in rooms as they offer room only,basis. Only cleaned every 3rd day. No recycling facilities. Had to ask for room bins to be emptied before 3rd day. Not much information in actual walks in grounds etc you have to download app every time to check things.
Very quite away from main town but easily accessible by bus
Stayed in May 2024
Reviewed: 8 May 2024
Loaty
United KingdomThe room was extremely warm for this time of year. We had an issue with the radiator which was on all night. We had two fans to cool the room down which was not ideal. The bed was uncomfortable (but that was my own preference so not taking this into consideration of rating!)
Grounds were beautiful 😍 breakfast and food no bad points! Staff, wonderfully inviting
Stayed in May 2024
Reviewed: 8 May 2024
Xiao
United KingdomThe bathroom is huge so it takes quite long to warm up when taking a shower
The resort is really beautiful. Very friendly staff. Nice restaurant.
Stayed in May 2024
Reviewed: 7 May 2024
Samuel
United KingdomNothing really wrong just pool area could do with a revamp especially along the edges.
Stayed in April 2024
Reviewed: 6 May 2024
Christopher
United KingdomGood location and lovely gardens
Stayed in May 2024
Reviewed: 6 May 2024
Philip
NetherlandsBeautiful location set above St Ives town. 15 minutes walk down through the gardens to the town. Staff were extremely helpful and very pleasant. Good sports facilities with tennis courts, table-tennis , badminton, gym, basketball, and 2 swimming pools (1 inside, 1 outside). If I had to add a fault, there is no coffee station for early risers in the lobby. There is in the bedrooms however if you don't want to wake your partner a coffee station would be a good addition. Otherwise beautiful hotel and great staff.
Stayed in May 2024
Reviewed: 5 May 2024
Richard
United KingdomRoom was very warm at night and we were unable to adjust it .Quite a climb out of town if you arrive by public transport .
Beautiful location and amazing views.Good breakfast included
Stayed in May 2024
Reviewed: 4 May 2024
Mike
United KingdomBreakfast was good but rather old fashioned but it’s a subjective response. For example more choice of yogurt flavours and fresh fruit rather than tinned.
It was very quiet. Not too busy and plenty of space to walk in the grounds. Great location to walk into at Ives.
Stayed in May 2024
Reviewed: 4 May 2024
Simon
United KingdomWe would have used the restaurant if the prices weren't quite so high.
We liked the accommodation, the view from our room, the gardens and courteous staff.
Stayed in May 2024
Reviewed: 3 May 2024
Ernest
United KingdomThe room was a little dated and no comfortable seats in room.
Staff, venue and surrounding area. Very relaxed, no pressure.
Stayed in May 2024
Reviewed: 30 April 2024
Charlene
United KingdomThe heating was on and not adjustable, room was a bit too hot.
Hotel was lovely, carpark secure, clean room and comfy bed.
Stayed in April 2024
Reviewed: 30 April 2024
Martina
United KingdomDisappointed with bedroom, small double bed and looked out onto a wall and entrance to kitchen on ground floor.
Loved the setting. Lovely views. Restaurant and food was gorgeous
Stayed in February 2024
Reviewed: 30 April 2024
Leighton
United KingdomThe noise from the Green plant early deliverys
Location fine, would have liked to have known the room was not in the main building.
Stayed in April 2024
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