Bath Road, Longford, Hillingdon, UB7 0EQ, United Kingdom
#30 of 40 hotels in Hillingdon
Guests' ChoiceBased on 12922 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.5
Facilities
7.3
Staff
8.1
Value for money
7.8
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Dan
United StatesRoom at the second floor and no elevator. The staff didn't offer to help either.
proximity to the airport
Stayed in June 2024
Reviewed: 7 June 2024
Ramona
United KingdomI am repeating myself as I am staying the second time in 2 years(due to attending an event in the hall). THE PLACE IS SCREAMING FOR A REFURB! While the cleaners are working hard to keep it clean, it is just below standards with old, smelly carpets,old bathrooms, and room furniture/amenities.Some deluxe rooms had the bathroom done,but still a shower curtain remains in place(which is not just anaesthetic,but I can't think of it as hygienic)
The staff are very friendly and helpful 🙂 especially the ladies working at the restaurant breakfast area and the cleaners
Stayed in June 2024
Reviewed: 6 June 2024
James
CanadaGood location, easy to get to airport.
Stayed in May 2024
Reviewed: 6 June 2024
David
United KingdomEasy access to T5 by Pod or bus
Stayed in June 2024
Reviewed: 5 June 2024
Kay
New ZealandThe restaurant was lovely and the breakfast was excellent real value for money. The beds were very comfortable great after a long 48 hours travelling from the other side of the world!
Stayed in June 2024
Reviewed: 5 June 2024
Will
United KingdomThe property is a little dated, but we just needed somewhere to rest before our flight so it didn't matter.
Located close to the terminal. Easy to reach via pods. Room clean and bed comfortable. Small but serviceable room.
Stayed in June 2024
Reviewed: 5 June 2024
Yiwen
Hong KongOne of the staff is not very friendly. When I checked in, he just told me to pay and handed me the room key. Nothing else.
Close to Terminal 5, cheaper than Sofeti. Room is clean.
Stayed in June 2024
Reviewed: 5 June 2024
Fiona
United KingdomFinding the pod at terminal 5 The hotel looks tired
Getting there.by the pod
Stayed in June 2024
Reviewed: 5 June 2024
John
AustraliaIt was a bit tricky taking luggage up and down stairs to get to the room
Not too far from the airport, could easily get there by bus.
Stayed in June 2024
Reviewed: 5 June 2024
Julie
United KingdomBasic, clean and prior to flying pretty convenient for T5 - too far to walk so need a taxi. No noise
Stayed in May 2024
Reviewed: 5 June 2024
Janet
United KingdomThere was nothing I didn’t liike
Really comfortable, clean room. Staff friendly and helpful.
Stayed in June 2024
Reviewed: 5 June 2024
Andrew
United KingdomRooms and decor need refreshing
Close to T5. Good facilities.
Stayed in May 2024
Reviewed: 4 June 2024
Julie
United KingdomBar prices were a bit high and choices of beer were poor
Easy to get to using the Heathrow Pods. Very clean and comfortable rooms
Stayed in March 2024
Reviewed: 4 June 2024
Sheila
United KingdomA little dated but that was not an issue for one overnight stay.
Easy access from Heathrow T 5 for overnight stay and return via pod back to T5 next day. Extremely comfortable, large bed.
Stayed in June 2024
Reviewed: 4 June 2024
Jacqueline
AustraliaNo lift in the property
Comfortable Beds
Stayed in May 2024
Reviewed: 4 June 2024
Jemma
United KingdomThe bathroom was not very clean as was the bathroom , the general decor of the building is a bit tired and the signage for the rooms was a little confusing , the air conditioning didn’t work that well the room was very hot and no window to open
Location was good as only a 10 min bus ride to Heathrow Terminal 5 , bus stop straight outside so didn’t have to go far and run regularly
Stayed in June 2024
Reviewed: 4 June 2024
Ian
United KingdomAir conditioning could go down to lower temperature.
The POD system to snd from the airport was excellent and frequent. Good menu for the evening meal and the bedroom was comfortable and adequate. Good powerful shower.
Stayed in May 2024
Reviewed: 3 June 2024
Erik
GermanyBreakfast was OK and room was surprisingly quiet for location close to the airport. Access via the UltraPods from LHR Terminal 5 is great as well.
Stayed in May 2024
Reviewed: 3 June 2024
Sarah
United Kingdomno lift
easy access to T5
Stayed in May 2024
Reviewed: 3 June 2024
Rosemary
United KingdomRoom comfortable and easy transfer to terminal 5 on the POD
Stayed in May 2024
Reviewed: 2 June 2024
Kayleigh
United KingdomI could get the pod to Heathrow from the carpark. It was a decent size room and good on site facilities.
Stayed in May 2024
Reviewed: 2 June 2024
David
United KingdomCold shower
Close to Heathrow T5
Stayed in June 2024
Reviewed: 1 June 2024
Laura
United KingdomBasic airport hotel No frills
Good location Adequate rooms Recently redone bar area which is nicer than before
Stayed in May 2024
Reviewed: 1 June 2024
Lucy
United KingdomThe rooms were very basic and in need of modernising. They were small and cramped and the bathroom didn’t feel clean.
It was good there was service throughout the early morning and the self serve shop. The restaurant was also nice and good value.
Stayed in May 2024
Montreuil-Bellay, France
Rome, Italy
Congleton, UK
Bude, UK
Mithymna, Greece
Principina Terra, Italy
Milan, Italy
Delft, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content