Anime conference and show being held at the hotel was extremely busy, no issue with this other than I felt the hotel could have made customers aware before arrival.

The hotel was extremely well suited for city centre shopping, restaurants and theatre. The recommended car park was very close and the additional support with car park costs was helpful.

Stayed in June 2024

Nothing

We came for the Anime league convention at the hotel with our 2 grandchildren , it was a brilliant stay over ,breakfast was amazing ,had such a selection ,kids couldn't believe it 😆 we would definably stay again ,and so near for shopping and food places also the court yard and gardern is beautiful just outside thank you for making it a weekend my grandchildren will remember❤️

Stayed in June 2024

Very small thing, the toilet was hard to (push) flush.

Location was excellent, close to everything. Staff were lovely and very helpful with things I needed

Stayed in June 2024

N/A

This was a gift for a newly married couple. The Marriott made the welcome very special and brought tears to the brides eyes. Thank you for listening to my request.

Stayed in June 2024

No real problems at all, in fact it all seemed very good value for the money, which I expected on the basis of my one previous stay in one of their hotels back in 1980. I did wonder if perhaps making the main restaurant Italian meant that guests who did think in terms of basic and British for dinner could be facing a dilemma of either trekking out round the streets for dinner or going to room service. But I had no problem with fine Italian cuisine myself!!

The location in the city centre with a square in front and the carpark just opposite was particularly good. And the full service Italian restaurant was very classy, and a good discovery (as I had never been in the hotel despite living all my life in Leeds and only now needed them because of just having sold our old family home in the city). And the Marriott hotels seem to provide a very stable and secure place to which one can retreat from all the hustle and bustle of the big city, where one can otherwise feel a little bit squeezed and pressed by the crowds after a while without somewhere like this as a base! This makes them well worth the extra money over a strict budget hotel. An intriguing feature is the provision for guests of both the Gideons' bible, which a lot of hotels do as a service to travellers, and, in accordance with the eponymous family's tradition, a complimentary copy of the standard work of the Church of Jesus Christ of Latter Day Saints! I know from experience that this is very usual in Utah, where the Mormons live, but have not come across it in UK until now. All I can say is that I'm working on reading it, but cannot say if it will ever cause me to get involved! However, I was thankful for their free copy. I know that this church is well respected in America. Certainly the Marriott's are good hotel keepers and in fact their food and drink is exceptionally good overall. And the extras they thoughtfully include as complementary, soap, shampoo etc in the rooms always come in useful when travelling and help to relieve some of the feeling of stress that can build when trying to accomplish a journey with all the right kit only to find something has been forgotten.

Stayed in May 2024

Very friendly staff and fantastic service

Stayed in May 2024

Nothing

Good location

Stayed in May 2024

Pricey for a night city centre stop but worth it

Very clean and tidy room with expected tea/coffee provisions. General staff experience was v good, restaurant for breakfast was spacious and the food of a good quality.

Stayed in May 2024

Nothing

Central location and proximity to tge train station. The Marriott is the only hotel chain offering double double rooms so I would always choose Marriott when there are 4 of us.

Stayed in May 2024

There could be the option of continental price or English breakfast. The continental being cheaper.

The breakfast was tasty although very expensive. It was cheaper to go to Bill’s.

Stayed in May 2024

some of the hot products were only warm not hot served food some particular pastries were running out of offer towards the end of the breakfast time although staff were friendly there were also quick in cleaning tables and taking away items before somebody finished the breakfast. kept feeling of being hasted

Variety comprehensive and full range of breakfast supply products were fresh and also at a later stage there was still availability spacious room and tables

Stayed in May 2024

We couldn't check in until around 11:30pm as we were at a festival during the day, the hotel kept our bags for us while we were away and looked to see if there was a clean room available for us to check in at 10am on arrival at the hotel. Breakfast was superb

Stayed in May 2024

Canned water

Executive lounge access

Stayed in May 2024

N/A

Everything. No complaints.

Stayed in May 2024

Perfect location, easy check in and very friendly staff. The rooms are easy to access and locate and are very clean.

Stayed in May 2024

Briggate below us was very noisy on the Friday night

Staff were so accommodating with the requests we made to suit our wedding. When we returned, there was even petals and a brownie to congratulate us on the bed.

Stayed in May 2024

Excellent throughout

Stayed in May 2024

Nothing.

Friendly welcome, very helpful staff throughout the Hotel.

Stayed in April 2024

Nothing - could have used more soap & lotion

Comfortable, well-equipped, great location, friendly staff

Stayed in May 2024

TV was unable to connect to your own devices at hotels out of London

Location near restaurants, shops, things to do. Good breakfast choice, freshly made bread & pastries Good restaurant with discount for hotel guests Quick laundry service, very helpful staff - e.g. storing luggage, providing scissors and tape, delivering things to your room

Stayed in May 2024

PIllows were very soft and uncomfortable

Lovely hotel, good staff, good breakfast, clean room

Stayed in May 2024

Very good hotel. I left something by mistake and they sent it back to me within 3 days. Thank you

Stayed in May 2024

Comfortable bed, spacious room, good breakfast VIP facilities excellent

Stayed in May 2024

There is no car parking belong to the property.

Good location,friendly staff and delicious food.

Stayed in May 2024