Thank you to the team at The Great House for making our stay so special. Our room was beautiful - super comfy with lovely en-suite. Our meal was exceptional and breakfast delicious. Lavenham is perfect for a w/end break.

Stayed in May 2024

Room 4 seemed a little small, it was on the 2nd day we worked out the light switches and that there was a blind for the window. Had to shower kneeling in bath. Could be down to us rather than the hotel.

located just off the main street, recently refurbished but still kept original features. The staff were excellent and couldn't do enough for you. The breakfasts were certainly generous.

Stayed in May 2024

Wish there was a lounge area. Disappointed we were unable to have the original room we’d booked but work was going on in the garden.

Location very good, very friendly owners. Room very comfortable too. Restaurant was very nice.

Stayed in April 2024

For a 5-star hotel, I was expecting a bit more concerning the bedroom (room 5). It was very small and I believe could improve with a better layout... Disappointed at no shower, I missed this when I booked. Other than that all was good.

All members of the hotel staff were very good and their customer service skills were fantastic. All deserve a drink from the bar on the management.

Stayed in March 2024

I would shoot the interior designer. Definitely not to my taste. There’s so much you can do with such a beautiful building. Sadly, what they have done, I don’t feel it works. The dinning and bar area just lack atmosphere.

The owners are lovely and make a real effort to make you feel at home. And the beds are fantastic!!!! Dinner was enjoyable and breakfast was excellent.

Stayed in January 2024

Nothing at all

Amazing little hotel. Staff very helpful and accommodating, room was quirky and great. Lots of little extras, bathrobes Nespresso coffee machine. Quality throughout. Breakfast was also very good.

Stayed in February 2024

No negatives at all.

Location perfect, close to places of interest and on a quiet square. We had a medical issue on arrival and were treated with the utmost kindness. Nothing was too much trouble.

Stayed in September 2022

Nothing

The location was perfect in the market square. The room was large with 2 beds & super cosy. Lovely bathroom & extra special touches like fruit sherry chilled water & good notes on everything. Sorry we could only stay one night!

Stayed in September 2022

nothing

the quirkiness of the building, the luxury of the bedroom and the angles of the walls, ceilings and beams!

Stayed in September 2022

Not being able to stand in the shower! Too much furniture in a small room.It

Being so central in such a lovely town

Stayed in September 2022

Nothing to dislike. Amazing place

Huge room, 2 large comfy beds. Plenty of lovely pillows. The free sherry and fruit were welcome. Great location right on the market Square.

Stayed in August 2022

It is odd that they have a curfew in 2022 - apparently the door had been left open by a previous guest and the bar robbed, I would suggest they find away of securing the bar so that guests can come in after 11pm.

The staff were so lovely - I was stung by a wasp not long after arriving and under my eye, the staff were really kind, caring and attentive. The restaurant is an incredible experience with some of the best wine pairings I have experienced on a tasting menu

Stayed in August 2022

Nothing! i honestly don't think they could do better it was a very lovely stay. Will go on another day next time, as the restaurant was closed Sunday night.

Breakfast was not included, it was very nice sat in the courtyard, beautiful sunny morning. Staff excellent.

Stayed in June 2022

Lovely room. Great breakfast and superb lunch. Amazing old building in brilliant location.

Stayed in July 2022

Two very small problems, we were in Boheme, in the roof, so getting to the far side of the bed was a bit low. There are not enough sockets in the room for charging phones etc

It is a very beautiful old building, very tasteful in decoration

Stayed in July 2022

The initial room (Boheme) was very cramped and the en-suite bathroom lacked a proper standing shower. Hence we upgraded the room locally at extra cost for the 2nd and 3rd night. We also found that the booking.com price excluded breakfast, whereas booking direct with the hotel would have included breakfast. The whole pricing regime for breakfast was disappointing and not really needed for such a beautiful hotel. Finally the hotel restaurant was shut every evening during our stay, which for summer time was a great shame.

Beautiful location, very helpful staff and easy (free) public parking.

Stayed in June 2022

Breakfast was expensive for omelet and coffee. Felt this should have been included in the £130 a night. Especially being Coeliac having limited options

Beautiful location and beautiful place

Stayed in June 2022

secondary double glazing in bedroom difficult to open

character in keeping with surroundings

Stayed in June 2022

We had to rush back as the doors locked too early! We were out to dinner and had to finish very abruptly to get back before being locked out!

Breakfast was delicious, but not included.

Stayed in June 2022

Nothing- couldn’t fault it.

Fabulous room in amazing location overlooking the Market Square in Lavenham. Appreciated the complimentary sherry, fruit and chilled water.

Stayed in June 2022

Room a little cramped but this was discussed with me during the booking process so we were prepared.

location, welcome, quality of room and furnishings, quirkiness and charm.

Stayed in June 2022

The only thing was that the bar was closed on sunday I dd book it initially because it had a bar. Was a little bit strange that you got locked out after 11pm on sunday, We didn't luckily

Was an amazing hotel , fab room, great value for money. Staff were lovely

Stayed in May 2022

good size rooms very clean great location

Stayed in May 2022

If I'd been hungrier at breakfast to try something cooked & if I'd eaten dinner there the previous evening. Sad I missed out but I'll be back.

I cried when I saw my beautiful attic room. Tears of joy. It was perfect for a solo traveller. Someone wrote it was like a tent with the beautiful beams in the eaves of the roof. I loved the decor throughout, everything pristine. My cosy bed. The welcome complimentary sherry & fresh fruit. Everything I needed for my stay. The luxury toiletries in the bathroom an extra nice touch. Fluffy towels, lovely hot water for my bath even dressing gown & flipflops to exclusively use but as only there one night, I couldn't justify one night's wear. The breakfast! Couldn't face another cooked breakfasts but felt I should have something to justify a one night's stay as such a wonderful place. Opted for the home made granola with yoghurt, honey and fresh fruit. Didn't fancy toast so waitress suggested some french bread. Well! The granola was perfect as for the honey infused foamed yoghurt - it was amazing! They have a machine that foams it specially waitress told me! Everything was perfection. Loved the tableware. I realised I was into fine dining here but already booked a table the night before on recommendation but I will return as soon as possible & eat at this first class French restaurant.

Stayed in May 2022