River View, Close Bridge Court, Newcastle upon Tyne, NE1 3BE, United Kingdom
#2 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 6366 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.5
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 3 June 2024
Angus
United KingdomShared toilets in the main bar area. Bathrobes and towels not good quality. Toilet seat in bathroom not fixed properly. No dressing table area.
Very clean and everything looked well looked after
Stayed in May 2024
Reviewed: 2 June 2024
Joanne
United KingdomNot enough parking!
Great location, lovely sized room beautifully clean. Room was well equipped and quiet.
Stayed in June 2024
Reviewed: 2 June 2024
Catherine
United KingdomN/a
We very much enjoyed our stay. The hotel is modern and comfortable, and the room had everything we needed. The staff were friendly and welcoming.
Stayed in May 2024
Reviewed: 1 June 2024
Georgina
United KingdomClean tidy comfortable rooms with an amazing view
Stayed in May 2024
Reviewed: 1 June 2024
Charlotte
United KingdomModern
Stayed in May 2024
Reviewed: 31 May 2024
Christine
United KingdomNot a great selection of fresh fruit at breakfast, strawberries rasps blueberries as it's summertime was only melon and grapes.
Location, decor, ambience and smiling helpful staff.
Stayed in May 2024
Reviewed: 31 May 2024
Linda
United KingdomBreakfast superb, room large modern and comfy, excellent view of bridges, balcony nice to sit and chill with a cuppa, staff very helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Sophy
United KingdomBeautiful hotel with a Mediterranean feel. Everything about our stay was perfect
Stayed in May 2024
Reviewed: 30 May 2024
Paula
United KingdomCar parking was a little walk away, felt a bit vulnerable leaving my VW camper next to a pub by a ring road. Would have appreciated being able to book a space in the small hotel car park
The usual friendly welcome , modern decor and comfortable bed
Stayed in May 2024
Reviewed: 30 May 2024
Adrian
United KingdomEverything
Stayed in May 2024
Reviewed: 30 May 2024
Kevin
United KingdomDinner - Was ok Breakfast - Excellent
Stayed in May 2024
Reviewed: 29 May 2024
Catherine
United KingdomParking was a bit of a walk away. Also, while the location on the river is beautiful, the walk into central Newcastle was only half a mile, but up a very steep hill/ steps, wasn't a big problem for me and my son, but if I'd had my older parents with me it would have been more difficult.
The room we had was big and the view was great. The bed was very comfortable. The food in the restaurant was lovely, and breakfast was good.
Stayed in May 2024
Reviewed: 29 May 2024
Kristian
United KingdomEverything!
All great.
Stayed in May 2024
Reviewed: 29 May 2024
Colin
United KingdomNothing
Loverly hotel
Stayed in May 2024
Reviewed: 29 May 2024
Callum
United KingdomCould do with some sort of signage at breakfast for people with allergens on if they wanted GF toast you had to order and couldn’t see any GF options for pastries.
Staff were superb, room was amazing and breakfast was spot on. Right down the street from everything in central Newcastle.
Stayed in May 2024
Reviewed: 28 May 2024
Elizabeth
United KingdomDespite asking twice for facial tissues, never got any. Coffee station at breakfast not great if you just like black coffee, and in the room only instant coffee was available. Thought the shampoo and soap not of the quality I expected for this type of hotel.
Great location, good value for money, good breakfast.
Stayed in May 2024
Reviewed: 28 May 2024
Jo
United KingdomCar parking facilities could have been better
Stayed in May 2024
Reviewed: 28 May 2024
Miriam
United KingdomWe had to ask for the room to be cleaned at 4pm after we had been out all day. Restaurant service could be better - waiting staff weren’t particularly observant.
The hotel is in a good location on the quayside. The rooms were spotless and the bed was comfortable. I had the best two nights sleep in a hotel ever.
Stayed in May 2024
Reviewed: 27 May 2024
Nsant
United StatesThis property exceeded my expectations. We booked the townhouse. It was spacious, exceptionally laid out, modern and whoever designed this space is a genius and thought of everything a guest could want or need! Totally happy with the stay!!!
Stayed in May 2024
Reviewed: 27 May 2024
Brian
United KingdomGinos was great
Stayed in May 2024
Reviewed: 27 May 2024
Grant
United KingdomNothing!
Clean, bright, friendly
Stayed in May 2024
Reviewed: 27 May 2024
Kevin
United KingdomReception staff not friendly or attentive
Big room, comfortable bed
Stayed in May 2024
Reviewed: 27 May 2024
Claire
United KingdomBright, clean and comfortable. The room was excellent and the breakfast was good too.
Stayed in May 2024
Reviewed: 27 May 2024
Ingi
United KingdomPaid £10 extra per night for dog. Not mentioned upon original booking. At check in was told that in future will be £30 per night extra for dog. This will affect us returning with our dog. Dog bed provided but was covered in dog hair ( of another dog) . However, when I asked for it to be cleaned we were given another so staff were very helpful. Guests not given priority in hotel restaurant. Not told we needed to book in advance if wanted to eat there. Appreciate that it was a weekend and restaurant very busy. Staff were accommodating where possible .
Great hotel in general. Fabulous location. Very friendly staff. Dog friendly. Room very comfortable and clean.
Stayed in May 2024
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