The bed was improprieties The mattress needs to be replaced

Good location

Stayed in June 2024

Breakfast was a bit

Staff were

Stayed in June 2024

Very friendly Bar woman, who also was doing the breakfast. Very friendly.

Stayed in May 2024

A little tired

Staff were friendly. Property needs an up date but functioning well.

Stayed in May 2024

Trying to get the shower to work

The staff were great and very helpful above and beyond Room was clean and tidy and ideal for what we wanted

Stayed in May 2024

Room was clean. Nice size room. Breakfast was self service with plenty of choice. Staff all friendly and helpful. Plenty of space to park.

Stayed in May 2024

People using the function rooms were waiting outside at 7.00am being very noisy.

Plenty to eat at breakfast, The place was very clean. The facilities were great

Stayed in May 2024

Noise out side with it being hot opened windows Lots of males out front 7.45 shouting or talking at each other I think they was waiting for course to begin at hotel.not sure

Good large bedroom over head fan got what we asked for

Stayed in May 2024

The television in our room was tiny! The room arrangement, with sofa next to the TV and table and chairs opposite the TV (at the end of the bed) meant the sofa couldn’t be used to watch the telly. In addition, the pillows were quite hard and flat so couldn’t prop one up easily and the chairs were in the way. We were staying one night, so this did not matter. However, this room would be excellent for a longer stay so a swap between the sofa and table and chairs would be a good move. The communal areas are in dire need of decoration but it doesn’t really matter. It adds to the traditional ambience, somewhat!

I loved the Elstead Hotel! It is a great, traditional British seaside hotel with friendly staff, a huge and well-appointed room (214) and a tasty breakfast. The room had a fridge, a sofa, a table and chairs, a desk and a large wardrobe. The bathroom was dated but really good quality and clean. The hospitality tray had decaf coffee and little tea pots. There was an iron and board as well as the ubiquitous trouser press. With a kitchenette, the room would have been a studio flat to live in! And the big, fluffy towels were a touch of luxury. Breakfast was just right, in my view. There were limited options but this meant what there was, was done very well, with no faff. The cooked breakfast was tasty and the cereal choice was extensive.

Stayed in May 2024

Everything was good and the service except for the breakfast

The hotel was comfortable and thd were very helpful. We were disappointed with the breakfast need for choices etc there was no baked beans available

Stayed in April 2024

The shower was piddley

Although dated...the accomodation was clean. What made it better were the excellent staff. Helpful and attentive.

Stayed in April 2024

Shower was very hard to switch on/off.

Close to Rail station to walk, easy to walk to venture nearby or taxi. Comfy spacious room and had been upgraded. Good comes before hand, helpful staff. As no restaurant they provided leaflets of places to eat with personal tips of favourites. Has pool area but didn’t get time to use.

Stayed in February 2024

Decoration is a little outdated/tired

Plenty of parking Within walking distance of beach (15 mins)/ Bournemouth pier (30mins) Friendly staff Good room size Great swimming pool

Stayed in April 2024

The shower had a poor flow in the bedroom. Wall paper was a little tatty.

The health club and the swimming pool were great. The peace and quiet and overall comfort of the room. Night porters were friendly and helpful.

Stayed in April 2024

steam room wasn't in operation. breakfast a bit basic (no mushrooms/tomatos/beans etc)

swimming pool

Stayed in April 2024

SAD THAT IT IS NOW BEING SOLD OF TO BE A BLOCK OF FLATS, BUT STILL IN OPERATION RIGHT NOW, BUT SOME AREAS NEED ATTAENTION. BUT I'M AFRAID, ITS LIKE MANY PLACES IN THE HOSPITALTY INDUSTRIE, COVED HAS TAKEN ITS TOLL I'M AFRAID AND THERE IS NOT THE MONEY AROUND TO SAVE IT. BUT GOOD LUCK TO ALL THE STAFF, IN THE FUTURE.

THE STAFF WERE VERY GOOD AND HELPFUL, WE HAD A COUPLE OF ISSUES, WHICH WERE DEALT WITH PROMPTLY, WHICH IS ALL YOU ASK. NOT SURE WHEN THE PLACE IS SHUTTING DOWN OF YET, BUT IF IT'S STILL OPEN, WHEN WE ARE THAT WAY AGAIN, WE WILL BOOK HERE.

Stayed in March 2024

Unfortunately, the hotel decor was looking slightly tired, however this didn't affect my stay. I was still happy with everything.

I only stayed overnight and enjoyed staying there, very clean and comfortable. The staff were so friendly and helpful. I was very pleased with the cost of my stay which was fantastic value and included a lovely breakfast. They have an indoor swimming pool but unfortunately forgot my swimmers (shame). Good car parking. Would thoroughly recommend

Stayed in March 2024

Internet a bit iffy on the top floors.

It was a great experience, staff was really nice and welcoming. Will definitely recommend.

Stayed in March 2024

Very very very creaky floorboards throughout the hotel, and there was a disconcerting drop when you step in the lift. No food available in the hotel in the evening but that is not a problem because as I wrote you can buy something at the shops nearby or order some food and eat it in the room. The shower pressure in the room wasn't very good and we discovered why, the flexible hose was damaged. There was a leak coming from the bath screen due the rubber shower door seal it was broken. The space between the toilet and the shower was minimum, making hard to wipe your bottom after doing a number two.

Very good location, free parking (do not park under a tree if you don't want your car to be spoiled and filthy by the birds), staff very kindness and welcoming. The room was nice, decent size, tidy, and clean. Room temperature was perfect. Room provided with iron and ironing table. Free coffee and tea with a kettle ready to be used. You can have a take away and the staff will provided you with plates and cutlery in case is needed. Decoration is not up to date but it is very functional, and the bed is comfortable. Free access to the pool an sauna that we didn't used it.

Stayed in March 2024

In need of some tlc but it’s being converted into flats soon so that’s why no work has been done which is a shame. One member of staff appeared a bit grumpy! Otherwise no complaints

Room decent size and very clean. Pool, jacuzzi. Gym, steam and sauna rooms all included in price and open decent hours

Stayed in March 2024

Needs a bit of TLC

Location, staff friendliness and amenities

Stayed in February 2024

We’ve stayed here a couple of times before and we were pleased to see on arrival it still has the same charm about it. The staff are pleasant and helpful and the room, very comfortable. Breakfast was perhaps a little on the basic side, but only £10 p/p which we felt was a fair price. Five min walk to the station and 20mins or so to the pier. Love the fact it has a pool, although we’ve yet to use it (there’s always next time!).

Stayed in March 2024

Have stayed at Elstead many times over the past 10yrs...sadly this will be probably the last time..as I'm informed it's due to be re developed.. but lovely n clean and nice hot showers..bit tired now tho to be expected..

Stayed in March 2024

Bit dated but it was clean so wasn’t bothered about this

Fridge in the room, free access to the pool, free parking, excellent price and location

Stayed in March 2024