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  5. Reviews of Smugglers Cove Beach Resort & Hotel

Reviews of Smugglers Cove Beach Resort & Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Wailoaloa Beach Rd, Nadi Bay, 10409 Nadi, Fiji

#12 of 30 hotels in Nadi

Guests' Choice

Review Score

Based on 1058 hostel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.2

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    7.5

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 5, 2024

    7.0
    Beachfront - amazing. Staff - mostly warm and welcoming
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Garden View and No Balcony
    • Stayed 3 nights

    I arranged for a hotel transfer to pick us up from the Airport, there was no sign of the cml vehicle or the smugglers cove driver. We waited a good 50 minutes before catching another taxi. Tried to call and message the property there was no answer to either message. Upon arriving at the hotel, I was lectured to by the receptionist, I told her my thoughts... We were put into a room next to a noisy air conditioner and a loud flushing toilet, both needed to be fixed. My 80-year-old mother and I should not have been put in that room. The in-house restaurant for breakfast took 50 minutes and was cold. Wait staff need to pay attention when food is ready and serve it. Overall, a bit disappointed in such a lovely setting.

    Room: Comfortable bed, tea facilities, good shower pressure. Hotel was right on the beachfront, nice restaurant. Staff: Mostly attentive friendly helpful staff.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    7.0
    Get what you pay for
    • Leisure trip
    • Solo traveler
    • Bunk bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Areas around it are a bit messy. Food service at bar could be a bit better

    Cheap and right on the beach. Friendly staff

    Stayed in June 2024

  • Reviewed: June 3, 2024

    6.0
    Decent stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View and No Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately the dining experience wasn’t great. Got half of our order wrong and some food never arrived, took 45 minutes for our water to arrive but weren’t given glasses to drink from, and got charged for food we didn’t order. However, we spoke to a different waiter who was very friendly and helped us sort out the issues with the bill. Did notice some tables had numbers and some didn’t, and a lot of staff were walking around with food and asking people if what they were holding was what they ordered. That being said, the outside dining area is lovely with fairy lights everywhere with a live band, and the actual food was decent.

    20 minutes from the airport and close to Port Denarau, good location. Receptionist was lovely and efficient, and the rooms were generally clean.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    6.0
    The people there are very friendly and pleasant to be around. They are always available to help out
    • Leisure trip
    • Family with young children
    • Oceanfront Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    There was roaches in our room.

    Breakfast had a decent menu but quality of food was not to my expectations.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    Thumbs up, all in all.
    • Leisure trip
    • Family with young children
    • Oceanfront Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Location is not ideal.

    Extremely friendly staff. Comfortable

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Bunk Bed in 14-Bed Female Dormitory Room
    • Stayed 1 night

    Girls dorm was very small and crowded, restaurant at hotel is not allergy friendly

    property was nice, beautiful water front deck

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 1 night

    -0--

    Clen facility

    Stayed in April 2024

  • Reviewed: May 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 1 night

    Room and facilities were pretty dirty/run down. Strange vibe confused between hostel and hotel, didn't find it very social at all.

    Fine for one night, good location for Airport and ferries to Islands

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was raining the whole time I was there which wasn’t ideal but the staff were fantastic all the time!

    Stayed in March 2024

  • Reviewed: April 26, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bunk Bed in 14-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The dorm room and bathroom are mouldy and poorly ventilated.

    Good location to continue your journey Island hopping with bus collection and drop off just outside.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    6.0
    It was ok
    • Leisure trip
    • Solo traveler
    • Oceanfront Room with Balcony
    • Stayed 1 night

    I am pretty laid back, however, being fair the food was not great, I ordered a cesar chicken salad and unfortunately was pretty bad. The brekkie the same, did not meet the expectations. The staff were nice but not very helpful to be honest.

    The room was fabulous

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Great staff, good location
    • Leisure trip
    • Couple
    • Oceanfront Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant service was quite slow, like about 1.5 hours for lunch. Ultimately, that was our only "complaint." But we were otherwise happy to sit next to the beach while we waited.

    Room was good. It was ready when we arrived at 7am, which was awesome for a nap after early travel. I think being so early, a couple things were missed or not set up yet, i.e. no hand towel and no hand soap, but otherwise the room was great.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Premium Room with No Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    AC unit in room 302 didn’t go below 80 degrees. Was too warm to sleep and move around.

    The view was great and the staff.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Nice place to rest.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    A bit run down. Cleanliness could be improved.

    Excellent location.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Highly recommend 👌
    • Leisure trip
    • Couple
    • Oceanfront Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No lift, though the staff don't hesitate to take your bags up to the rooms. Food service can be a bit slow as it is a busy place at times. If you're staying on an entertainment evening, it can be a bit noisy in the front rooms.

    Everything. Not far from the airport. Really comfortable rooms. Good food. Great staff. Very helpful. Excellent spot to start and finish if visiting the other islands.

    Stayed in March 2024

  • Reviewed: April 12, 2024

    8.0
    Cheap and Cheerful
    • Leisure trip
    • Couple
    • Deluxe Premium Room with No Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The bed wasn’t amazing but ok for a single night

    The property is right on the beach in a strip of similar low priced hotels. There’s a nice vibe and plenty of entertainment. There’s great food options either at Smugglers or one of the adjacent properties.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    to big dorm and smelly

    yea nice place for a night, big and cold doorm

    Stayed in February 2024

  • Reviewed: April 10, 2024

    7.0
    Good for short stays
    • Leisure trip
    • Solo traveler
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room had a bit of a funny smell. Price of hotel food on very expensive compared to the shops you can go to around. Next door is very cheap and decent food

    Is the best cheap stay around the area, would use as a base hostel to start your travels in Fiji

    Stayed in March 2024

  • Reviewed: April 10, 2024

    6.0
    airconditioned and comfortable
    • Leisure trip
    • Travelers with friends
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the food was reallly expensive so the local supermarket was great and the wifi sucked but other than great the place was great.

    the location was great and close to everything in Nadi. the staff were super lovely and helpful with the bus timetable. the dorm were we fully aicondtitioned and clean and the atmosphere was great.

    Stayed in January 2024

  • Reviewed: March 31, 2024

    8.0
    We will be back!!
    • Leisure trip
    • Couple
    • Oceanfront Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No lift. It is a little noisy some nights as it is a very popular bar and dining spot with entertainment. Service is a bit slow on busy nights.

    Everything! Excellent location. Exceptional rooms with large bench areas for luggage. Big, super comfortable beds & pillows. Fantastic shower pressure, hairdryer & coffee making facilities. Very helpful staff taking out 2 x very heavy suitcases up and down the stairs.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Basic, quiet locale
    • Leisure trip
    • Solo traveler
    • Oceanfront Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn't that clean, older and tired.

    Hotel on a quiet beach location on the beach was nice although not the best beach of Fiji Nothing around you so don't expect to party

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Premium Room with No Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't that many options for activities and food in the area.

    Was as expected - is by the beach away from the main area of Nadi town so there isn't too much to do during the day. Good spot to stop for a night between airport and heading to the islands as South Sea Cruises includes a free resort shuttle.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Good value for the money but not the cleanest place to stay
    • Leisure trip
    • Solo traveler
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The AC in the dorm room was not reliable, it was on but power was off for a long time so it did not work for a long time. The room is crazy hot without the AC on. There were quite a bit of coachroaches crawling around bathroom / shower area. The room smells bad and very dark due to having no windows and packed with people in it.

    Location is great, and the common area (dining hall, beachfront bar and restaurant, pool) is beautiful, very well maintained. The room condition was not that great but definitely good value for the money. Compared to other hotels I stayed around Fiji, staff service is mediocre.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Comfortable, but not great accessibility if you have a disability. Staff were amazing!!
    • Leisure trip
    • Couple
    • Oceanfront Room with Balcony
    • Stayed 3 nights

    There were no pool/beach towels, so having to use our bathroom towels was a pain. Then the towels weren't replaced if we were at the beach while the room was being made up. My sister had to find the room cleaning people and ask for towels when we got back, but she wouldn't give them to us unless we gave her the used ones! Also the day trip we took was more than advertised on their own website what was supposed to be F$105 for a full day became F$159 for a half day to see exactly the same things but only quicker! There was also nothing on Booking.com that said there was no lift, it actually says it is wheelchair accessible which I would like to contradict. Luckily we were only on the first floor from the lobby as someone who lives with a disability climbing stairs was a pain.

    The staff were incredible and very welcoming! No matter whether you were just arriving, trying to book a day trip or get something from the bar. The staff were amazing! Even carrying our suitcases up the flight of stairs to our room. The room was okay, we didn't stay in the room other than to change or sleep so it passed. Food was okay but we decided to try a few other places which ended up being much better.

    Stayed in March 2024

Showing 1 - 25

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