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Reviews of HC Hotel Magec 4 stars

10 Calle Cupido, 38400 Puerto de la Cruz, Spain

#424 of 511 hotels in Puerto de la Cruz

Guests' Choice

Review score

Based on 133 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.4

  • Location

    8.7

  • Facilities

    6.9

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 1 May 2024

    6.0
    Disappointing, noisy & uncomfortable bed.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Very basic room , noisy road outside & patio door didn’t take it away or slat window in bathroom very loud, bed creaked every time I moved, shower had to be held as faced wall worn fixing, balcony had flower beds - or should I say weed beds ( no flowers) and over 50 cigarettes ends (as a non smoker not great to see) , doors banged when people left rooms, buffet breakfast looks good on first impression but wasn’t great. Beggers asking for money nearly every street , felt unsafe at times. Only two sockets in room, one could only use if holding in, tv looked unsafe with bare wires showing so didn’t use.

    Good central location, balcony, clean

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Hotel is good had a great time weather helped but wouldn’t go all inclusive again
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Lifts are very small and only one cocktail a day available according to the bar staff only if your all inclusive and it wasn’t a great one at that

    It was clean, staff very friendly and helpful

    Stayed in April 2024

  • Reviewed: 12 March 2024

    6.0
    Basic, helpful staff & in a good location
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Very tired rooms, thin walls you could hear next door neighbours snoring at night. No parking Little food choice for vegans

    Good location & helpful staff. Good value for money

    Stayed in March 2024

  • Reviewed: 9 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 15 nights
    • Submitted via mobile

    Can't comment on food as I I eat out.

    Good price stored there many times last 20 yrs.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Good location for a first time visit to Puerta de la Cruz.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff very nice, including breakfast staff, front desk, and concierge.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    Very good
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location is quite good.

    Stayed in November 2023

  • Reviewed: 1 April 2023

    6.0
    You get what you paid for
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 13 nights
    • Submitted via mobile

    Rooms are old. Terrible wifi Quite noisy Food was below average even considering the price A few cockroaches here and there You can't use the AC unless it's "summer". It's +37 in March? Well too bad! You have to pay to use the safe

    Location Staff Rooftop pool The room is cleaned every day. The gym was actually surprisingly good but the opening hours and lack of AC make it barely useful

    Stayed in April 2023

  • Reviewed: 31 March 2023

    8.0
    a good place near De la Cruz, for short stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    on weekend night, super noisy with ugly live dancing in the lobby. it is too generous to call it singing or music. hotel facilities are old, owner seems to not interested in renovating, but only milking this old cow

    reception lady was cute and friendly. she was the highlight of the entire hotel. breakfast is good

    Stayed in March 2023

  • Reviewed: 22 March 2023

    8.0
    A brilliant central hotel stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Nothing.

    Not all of the reviews for this hotel were good but we wanted a cheapish three night stay in town and therefore had sensible expectations. We were surprised and delighted at the standard of the hotel. As we were on B/B we cannot comment on other meals but found an amazing choice with lots of fresh fruit, wide range of meats and cheeses and a good fried breakfast. For a hotel of this size we thought breakfast was excellent. Room was bigger than expected, pool and sun loungers on roof with comfortable sun beds which we did not expect and hotel was in a central location but much quieter than we thought it would be. Staff were helpful and pleasant. We would certainly stay again.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    8.0
    Short stay to celebrate Wedding Anniversary
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Food and service were excellent. Superb choice of hot and cold dishes

    Stayed in March 2023

  • Reviewed: 7 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bedss were uncomfortable

    Position of hotel was good

    Stayed in January 2023

  • Reviewed: 30 January 2023

    7.0
    Ideal if you just need a place to sleep and store belongings.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 21 nights
    • Submitted via mobile

    The hotel is very tired and in need of some refurbishment and updates.

    Location is pretty good, central for most restaurants and bars. A short walk to the promenade and beach. Staff are very friendly and helpful.

    Stayed in January 2023

  • Reviewed: 7 January 2023

    8.0
    Great value for the money but not a 4-star-hotel.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights

    Making yourself understood in English is quite ponderous because of the strong Spanish accent and limited vocabulary. The two elevators are very busy in daytime and early in the evening, so usage of the stairs is far more effective even if your room is on an upper floor, that's sometimes unpleasant. And 4-stars-rating is an overkill.

    Located in Northern Tenerife's green environment, outer the big parties and festivals, HC Hotel Magec offers you a lovely place to stay with a great value for the money. I got a qualitative room service every day. The senior lady in the restaurant was very kind to me at every meal, she is a really gold-hearted hostess. Both breakfast and dinner are continental-type with a wide variety of popular (and sometimes local) food with smart spicing. I definitely would return.

    Stayed in November 2022

  • Reviewed: 2 January 2023

    6.0
    cheap budget hotel if you have no expectations.
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 5 nights
    • Submitted via mobile

    The food was below average. Food and vegetables were not fresh and we ended up eating out for for the remainder of our stay. Even something as simple as a coffee was unfortunately poor. Rooms can definitely also do with updating with mould in the bathroom.

    the only good thing about this hotel is its location, close to the bus station and a walk to the beach. Apart from that all staff were nice and friendly.

    Stayed in December 2022

  • Reviewed: 10 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 16 nights
    • Submitted via mobile

    Good value for money.Only had breakfast so can't comment on evening meal.

    Stayed in December 2022

  • Reviewed: 5 December 2022

    8.0
    not much had changed since 1977 but good value and location and staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    view from room

    location

    Stayed in December 2022

  • Reviewed: 17 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The food was awful fly's everywhere all on the fruit and bread we ate out every night and no kettle in your room also no mini refrigerators so drinking warm water when waking up in the night

    The location

    Stayed in November 2022

  • Reviewed: 15 November 2022

    8.0
    Great value but not 4 star
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Lunch and evening meals not great, you will find something edible but I wouldn't say it was 4 star food. Bed not very comfortable

    Staff wonderful especially Sergio the Barman Rooftop pool and bar nice Location of hotel very good Drinks good Breakfast decent

    Stayed in November 2022

  • Reviewed: 14 November 2022

    7.0
    Great value for money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Only thing was no handrail in room 7203 so taking a shower was treacherous also really old shower head could do with updating. Could do with more choice on tv in english.

    Location, room size, quiet , breakfast, roof top opens 10am so no reserving of sunbeds, staff friendliness, 3 BBC channels on TV.

    Stayed in November 2022

  • Reviewed: 6 November 2022

    6.0
    good value for money but poor selection of food on offer
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    food not very appealing. definitely a lot less choice since our last stay.

    nice rooms and good situation. very clean, nice staff.

    Stayed in November 2022

  • Reviewed: 18 October 2022

    8.0
    Good Trip
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    No tap water available at dinner time. I think a jug of tap water should be provided. Air con didn't work very well. Room was warmer than outside. Lowest I got temp with aircon on was 22dg C. Balcony door didn't lock. No English TV channels or news channels. Sky or CNN would have been good.

    I enjoyed the food. Breakfast and dinner were very good. Excellent choice. Plenty of supply. I liked the lobby. The lady who cleaned my room did a great job. I liked the peace and quiet, security and convenient to centre and bus station.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    8.0
    Good value for money, will return
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Nothing

    Location, cleanliness, very good staff and value for money

    Stayed in October 2022

  • Reviewed: 10 October 2022

    8.0
    Excellent value for the money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Hotel and room looked a bit shabby. Air-conditioning in the room didn't work. There was poor WiFi signal in the room, could connect only on balcony. The coffee on the breakfast wasn't very good.

    Very good location of the hotel - 100m from the central bus station, 100m from the city centre. The room and balcony were spacious. There was well equipped gym in the top floor, which exceeded my expectations. Great panoramic view from the roof terrace. Breakfast buffet was rich and diverse.

    Stayed in October 2022

  • Reviewed: 27 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Interbet was not working at all. The area by the pool and other common areas could have been cleaner.

    Staff was trully helpful and friendly and the room was spacious and comfy. Breakfast buffet was good.

    Stayed in August 2022

Showing 1 – 25

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