22, Izvora Str., Kazanlak Thermal Baths, 6138 Kazanlŭk, Bulgaria
#5 of 15 hotels in Kazanlŭk
Guests' ChoiceBased on 767 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
8.8
Facilities
9.4
Staff
8.6
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 31 May 2024
Yoana
United KingdomIt was great, I can't think of a negative
The location, the peacefulness
Stayed in May 2024
Reviewed: 31 May 2024
Yoana
United Kingdomlocation, finish level of the rooms, lots of pools
Nicely done, beautiful views, great food as well
Stayed in May 2024
Reviewed: 28 May 2024
Tanya
BulgariaSpacious rooms, beautiful place, very welcoming to families with young kids.
Stayed in May 2024
Reviewed: 20 May 2024
Dimitar
BulgariaThe Lounge (cigar bar) closes too early even if there are customers.
Spacious spa, good location, nice food in the a la carte restaurants
Stayed in May 2024
Reviewed: 15 May 2024
Jichev
United KingdomN/A
Space, view, service.
Stayed in May 2024
Reviewed: 13 May 2024
Yordan
BulgariaAdditional taxes, such as those for spa salt rooms and underground parking, are concealed to create the impression of a lower overall price during booking. However, the prices are notably higher compared to other spa hotels of similar rank.
Stayed in May 2024
Reviewed: 9 May 2024
Elina
United KingdomFood at the restaurants was not to the 5 star level, small portions and small quantities for the overpriced list. Not included enough entertainment for adults, you have to pay extra for bikes and using the courts.....would be better if included at leat someone to enjoy....even if limited time ...its a shame for the price they dont give you some more ...gets boring to stay at the hotel for more than 2 days unless you wanna pay extra for some entertainment.
It was a nice stay, clean and nice staff. Breakfast was amazing.
Stayed in May 2024
Reviewed: 7 May 2024
Tanyo
BulgariaThe food options, particularly the variety of main dishes, were limited. Unfortunately, there were no food options available specifically for infants. The resort felt crowded, which may have been due to the vacation period. Some of the fun areas seemed overly warm and humid, detracting from the comfort. The prices were on the higher side, and we felt there were alternative options offering similar experiences for less.
The facilities were well-maintained, and cleanliness was excellent throughout our stay. The rooms were spacious and comfortable, providing a relaxing environment. We were pleased with the quality and taste of the food offered. There was a wide range of activities available, providing plenty of options for entertainment.
Stayed in May 2024
Reviewed: 2 May 2024
Evgeni
BulgariaThe facilities
Stayed in May 2024
Reviewed: 2 May 2024
Toshkov
BulgariaThe room and the hotel as whole was very nice and clean. The food in the restaurant was delicious as well.
Stayed in April 2024
Reviewed: 27 April 2024
Никола
BulgariaThe services were rather on the costly side, however that was not an issue, because the quality matched the price.
The hotel had amazing spacious rooms and a great spa. The staff was very friendly and the food was great. Also it was perfectly clean and well maintained. Definitely one of the best spa hotels in Bulgaria in my opinion.
Stayed in April 2024
Reviewed: 24 April 2024
Haim
IsraelCharging extra coffee capsules
Breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Stela
BulgariaVery quiet for the number of guests present. Very Clean facilities. The staff was nice and always smiling.
Stayed in April 2024
Reviewed: 18 April 2024
Борис
BulgariaThe SPA area is among the best in Europe.
Stayed in April 2024
Reviewed: 16 April 2024
Cveta
BulgariaThe architecture does not match the Kings valley from ancient times.
Perfectly organised and modern hotel with nice amenities.
Stayed in April 2024
Reviewed: 14 April 2024
Stoyan
BulgariaStaff is inexperienced No cocktails at the lounge bar Charging additional roomservice fee to an already overpriced menu Cold room not working
Cleanliness Friendly service Breakfast Spa facilities Cot for the baby was perfect Parking
Stayed in April 2024
Reviewed: 11 April 2024
Boris
BulgariaA little far away from Sofia. The food in restaurants is expensive even compared to Sofia.
Great place - everything was great! Big, very clean, luxury and comfortable rooms. SPA and swimming pools are also great. Breakfast was good and diverse. We plan to visit it again in the summer.
Stayed in March 2024
Reviewed: 9 April 2024
Мarina
BulgariaCheck in could take a little longer if there’s a bigger group in front of you
Everything exceeded our expectations. The room was very spacious and luxurious, the facilities were great, the staff was friendly, and the breakfast buffet was rich and of good value.
Stayed in April 2024
Reviewed: 9 April 2024
Румяна
BulgariaI have no comments. I liked everything.
Оur stay included breakfast and dinner. The food was varied and very tasty.
Stayed in April 2024
Reviewed: 27 March 2024
Teodora
BulgariaThe Spa and Pool area
Stayed in February 2024
Reviewed: 24 March 2024
Vanya
BulgariaThe receptionist was unpolite by check-in, room was cold at the first night,
Spacious room, SPA center
Stayed in March 2024
Reviewed: 17 March 2024
Enida
BulgariaEverything is absolutely perfect! It's very clean, the food is good, the rooms are spacious, the SPA is huge and has all kind of different facilities. It's a great place for a romantic trip and for a trip with children.
Stayed in February 2024
Reviewed: 16 March 2024
Karina
Bulgariatoo many people and too warm around the place, too busy spa
modern outlook and nice staff
Stayed in February 2024
Reviewed: 11 March 2024
Nikoleta
BulgariaThe mattress on the bed is extremely hard.
The cleanliness.
Stayed in March 2024
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